910490 - Broken right-to-left writing in the new GMail plain text compose interface

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect, P3)

Description

[Kevin Brosnan [Ex-Mozilla]]

"It seems that the new GMail compose interface overrides Firefox’s Ctrl-Shift-X shortcut, which switches the writing direction. It also overrides the right-click->Switch writing direction function; it simply doesn’t do anything."

http://aharoni.wordpress.com/2013/08/28/broken-right-to-left-writing-in-the-new-gmail-compose-interface/

Comment 1

[Tomer Cohen :tomer]

I was unable to reproduce. Amir, mind providing STR?

Comment 2

[Karl Dubost💡 :karlcow]

Reopen if you have more information.

Comment 3

[Amir Aharoni]

Still totally relevant.

1. Go to Gmail with user interface in Hebrew.
2. Start composing a new email.
3. Clicking the down-arrow at the left end of the bottom composing toolbar.
4. Select "Plain text mode" (מצב טקסט פשוט).
5. Press Ctrl-Shift-X

Observed:
1. The email's direction is still RTL.
2. The elements at the top of the screen are swapped! I'm talking about the Gmail logo and the search box. This totally isn't supposed to happen.

Expected:
1. The email's direction is supposed to switch.
2. No other elements are supposed to move.

Comment 4

[Karl Dubost💡 :karlcow]

ni myself to remind me of contacting Google about it.

Comment 5

[Mike Taylor [:miketaylr]]

Ping Karl.

Comment 6

[Karl Dubost💡 :karlcow]

Contacted today on partner ml. Sorry for the delay.
Thanks Mike for the ping.

Comment 7

[Mike Taylor [:miketaylr]]

thanks Karl!

Comment 8

[Itiel]

(In reply to Amir Aharoni from comment #3)
> Still totally relevant.
> 
> 1. Go to Gmail with user interface in Hebrew.
> 2. Start composing a new email.
> 3. Clicking the down-arrow at the left end of the bottom composing toolbar.
> 4. Select "Plain text mode" (מצב טקסט פשוט).
> 5. Press Ctrl-Shift-X
> 
> Observed:
> 1. The email's direction is still RTL.
> 2. The elements at the top of the screen are swapped! I'm talking about the
> Gmail logo and the search box. This totally isn't supposed to happen.
> 
> Expected:
> 1. The email's direction is supposed to switch.
> 2. No other elements are supposed to move.

Amir's STR is still relevant to date.
Moreover, about the same can be observed with Walla! mail editor (https://friends.walla.co.il/#/login).
Ctrl+Shift+X doesn't work at all, the workaround is to manually right click the textbox and select Switch text direction (or to select the appropriate button from the composing toolbar). Contrary to Gmail, no elements are swapped here.
If needed, I can create a test account in that mail for you to test.

Comment 9

[Mike Taylor [:miketaylr]]

Still an issue.

Comment 10

[Mike Taylor [:miketaylr]]

Sergiu, can you try to set your UI to Hebrew and reproduce in the new-new Gmail (2018)? Thanks.

Comment 11

[Itiel]

(In reply to Mike Taylor [:miketaylr] (62 Regression Engineering Owner) from comment #10)
> Sergiu, can you try to set your UI to Hebrew and reproduce in the new-new
> Gmail (2018)? Thanks.

I'm still able to reproduce it on the new Gmail layout.

Comment 12

[Sergiu Logigan [:sergiu]]

Attachment: download.png

I have downloaded a Hebrew version of Nightly 63. and tested on Mac OS 10.13.5

Looks like the default writing direction in the Compose window is LTR.
Also, Control+Shift+X does not work.

Comment 13

[Itiel]

(In reply to Sergiu Logigan [:sergiu] from comment #12)
> Looks like the default writing direction in the Compose window is LTR.

That's because you're on LTR version of Gmail. On RTL Gmail the default writing direction is RTL.

Comment 14

[Mike Taylor [:miketaylr]]

(In reply to Itiel from comment #11)
> (In reply to Mike Taylor [:miketaylr] (62 Regression Engineering Owner) from
> comment #10)
> > Sergiu, can you try to set your UI to Hebrew and reproduce in the new-new
> > Gmail (2018)? Thanks.
> 
> I'm still able to reproduce it on the new Gmail layout.

Thanks Itiel... so still an issue, 1.5 years after contacting Google. :/

Karl, not sure if we think pinging google again will be effective.

Comment 15

[Karl Dubost💡 :karlcow]

Recontacted today

Comment 16

[Karl Dubost💡 :karlcow]

> This is tracked internally as b/113537755

Comment 17

[Firefox Bug Husbandry Bot]

See bug 1547409. Moving webcompat whiteboard tags to keywords.

Comment 18

[Oana Arbuzov [:oanaarbuzov]]

Current behavior, after performing the STR from https://bugzilla.mozilla.org/show_bug.cgi?id=910490#c3:

• the writing is still LTR when using Hebrew onscreen keyboard
• the elements at the top of the screen are swapped
  https://prnt.sc/M4MphE-HBEDJ

Thus this is partially fixed.

Tested with:
Browser / Version: Firefox Nightly 104.0a1 (2022-06-29)
Operating System: Windows 10 Pro

Comment 19

[Raul Bucata]

I was not able to reproduce the issue. Kevin, does the issue still reproduces for you?

Tested with:

Browser / Version: Firefox Nightly 110.0a1 (2023-01-11) (64-bit)
Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

Comment 20

[Kevin Brosnan [Ex-Mozilla]]

When I file a bug I have already tested against a clean profile. I've been contributing to Firefox/Mozilla for nearly 20 years. If we can't reproduce this lets just mark it works for me.