910674 - HTML5 videos coming up Green or distorted with G41 Express cards

Status: RESOLVED DUPLICATE of bug 908386

(Core :: Audio/Video, defect)

Description

[Antony]

Attachment: bug.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130814063812



Actual results:

HTML5 videos are coming out with Green overlays or badly distorted. I've enabled Youtube HTML5 and I see it on there (see attached) and I've done this on 2x machines which produce the same result. See test machines below:

1x machine has regular setup + Firebug (Win 7, h.264 support - green)
1x machine has regular setup + a huge number of developer plugins (Win 7, h.264 support - green)
1x machine has regular setup - 3x disabled plugins (XP, no h.264 support - FINE)


Expected results:

Videos should have worked!

Comment 1

[Alice0775 White]

Could you post contents of the Graphics section of about:support here?

Comment 2

[Antony]

Yes - for PC (2):

Adapter Description
Intel(R) G41 Express Chipset

Adapter Drivers
igdumdx32 igd10umd32

Adapter RAM
Unknown

Device ID
0x2e32

Direct2D Enabled
true

DirectWrite Enabled
true (6.1.7601.17789)

Driver Date
8-25-2010

Driver Version
8.15.10.2202

GPU #2 Active
false

GPU Accelerated Windows
1/1 Direct3D 10

Vendor ID
0x8086

WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G41 Express Chipset)

AzureCanvasBackend
direct2d

AzureContentBackend
direct2d

AzureFallbackCanvasBackend
cairo

################## PC (1)

Adapter Description
Intel(R) G41 Express Chipset

Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32

Adapter RAM
Unknown

Device ID
0x2e32

Direct2D Enabled
true

DirectWrite Enabled
true (6.2.9200.16492)

Driver Date
1-12-2011

Driver Version
8.15.10.2281

GPU #2 Active
false

GPU Accelerated Windows
1/1 Direct3D 10

Vendor ID
0x8086

WebGL Renderer
Google Inc. -- ANGLE (Intel(R) G41 Express Chipset)

AzureCanvasBackend
direct2d

AzureContentBackend
direct2d

AzureFallbackCanvasBackend
cairo

Comment 3

[Chris Pearce [:cpearce (Not reading bugmail)]]

Thanks for taking the time to file this bug.

This issue with G41 Express cards will be fixed in the next release (Firefox 24) in 3 weeks (around September 17).

In the mean time you can work around this issue by loading "about:config" in the URL bar, searching for the preference "media.windows-media-foundation.use-dxva" toggling it to false.