Closed Bug 912110 Opened 11 years ago Closed 6 years ago

crash in nsXPCWrappedJS::Release() with DatamngrHlpFF24.dll (Bandoo)

Categories

(External Software Affecting Firefox :: Other, defect)

Product:
External Software Affecting Firefox
Component:
Other
Platform:
x86
Windows NT
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(firefox47 affected, firefox48 affected, firefox49 affected)

Status:
RESOLVED WONTFIX
Tracking Flags:
Tracking Status
firefox47 --- affected
firefox48 --- affected
firefox49 --- affected

People

(Reporter: kairo, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is report bp-f6525a88-a3c4-4bed-9a32-d000b2130902. ============================================================= nsXPCWrappedJS::Release()|EXCEPTION_BREAKPOINT (671 crashes) 100% (671/671) vs. 2% (693/36040) DatamngrHlpFF24.dll 100% (671/671) vs. 5% (1783/36040) mgrldr.dll 100% (668/671) vs. 5% (1755/36040) Datamngr.dll 100% (671/671) vs. 19% (6779/36040) wtsapi32.dll 100% (671/671) vs. 23% (8366/36040) winsta.dll 44% (292/671) vs. 4% (1274/36040) apcrtldr.dll This started happening on 2013-08-30, either we changed something in b7 that breaks Bandoo or they released their dll for 24 just now.
As expected, this corresponds with exactly one version of the Datamngr components: nsXPCWrappedJS::Release()|EXCEPTION_BREAKPOINT (671 crashes) 100% (671/671) vs. 2% (693/36040) DatamngrHlpFF24.dll (5.0.0.9092) Datamngr.dll version is 5.0.0.9092 as well.
Actually, we had 1 crash on 2013-08-30 and 2013-08-31, and then 134 on -09-01 and 671 yesterday. Overall, this ranks as topcrash #4 on 24.0b7 now. I see it also affects other 24 betas, so it's probably a release on the Bandoo side. See https://crash-stats.mozilla.com/report/list?signature=nsXPCWrappedJS%3A%3ARelease%28%29 for more reports, it looks like there's a few secondary signatures as well that started spiking at the same time.
This is still the #3 topcrash in 24.0 beta, with pretty constant volume over the last few days.
Current data says this: 100% (1442/1442) vs. 4% (1676/39713) DatamngrHlpFF24.dll 94% (1353/1442) vs. 4% (1525/39713) 5.0.0.9092 6% (89/1442) vs. 0% (94/39713) 5.0.0.9132 0% (0/1442) vs. 0% (57/39713) 5.0.0.9178 So, it looks like there are two newer versions: 5.0.0.9132, which still crashes, and 5.0.0.9178, which seems to not be spread widely but might not crash - too little data yet to be sure, though.
New data: 100% (1035/1036) vs. 3% (1313/38498) DatamngrHlpFF24.dll 96% (998/1036) vs. 3% (1136/38498) 5.0.0.9092 4% (37/1036) vs. 0% (38/38498) 5.0.0.9132 0% (0/1036) vs. 0% (131/38498) 5.0.0.9178 0% (0/1036) vs. 0% (7/38498) 5.0.0.9183 0% (0/1036) vs. 0% (1/38498) 5.0.0.9222 Still no crashes with 5.0.0.9178 and above, and older versions very slowly declining but still around in high numbers.
Crash Signature: [@ nsXPCWrappedJS::Release()] → [@ nsXPCWrappedJS::Release()] [@ nsXPCWrappedJS::Release]
Crash volume for signature 'nsXPCWrappedJS::Release': - nightly(version 50):0 crashes from 2016-06-06. - aurora (version 49):1 crash from 2016-06-07. - beta (version 48):13 crashes from 2016-06-06. - release(version 47):59 crashes from 2016-05-31. - esr (version 45):0 crashes from 2016-04-07. Crash volume on the last weeks: W. N-1 W. N-2 W. N-3 W. N-4 W. N-5 W. N-6 W. N-7 - nightly 0 0 0 0 0 0 0 - aurora 0 1 0 0 0 0 0 - beta 3 2 3 1 0 2 2 - release 5 5 11 5 14 13 4 - esr 0 0 0 0 0 0 0 Affected platforms: Windows, Linux
status-firefox47: --- → affected
status-firefox48: --- → affected
status-firefox49: --- → affected
Component: General → Other
Product: Firefox → External Software Affecting Firefox

The signature is really generic.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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