912895 - Firefox is crashing on accessing our applet in our web-application using firefox 21 (or 22 or 23 ) very first time after Machine restart.

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[sachin]

Attachment: 1f701d02-6a68-4fa1-afea-84460aef7f07.dmp

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.62 Safari/537.36

Steps to reproduce:

Firefox is crashing on accessing our applet in our web-application using firefox 21 (or 22 or 23 ) very first time after Machine restart.

In Windows 2008 R2 and Windows 2008, Firefox is crashing when we access our
applet in our web-application using firefox 21 (or 22 or 23 ) very first
time after Machine restart.  Attaching the dump files taken
from C:\Users\superuser\AppData\Roaming\Mozilla\Firefox\Crash
Reports\pending

After the crash, when we restart firefox, and do the same step (i.e. access
our web-application using firefox) then it doesn't crash.  To get
crash-scenario, we have to restart the Machine. Please advise


Actual results:

Firefox crash reporter dialogue box appears.

Also, when I open following link in firefox in my machine,
https://crash-stats.mozilla.com/report/index/58017ebe-6d6b-47bb-ae39-2108e2130904

It says following in Details tab -->Crash Reason
EXCEPTION_ACCESS_VIOLATION_READ

Comment 1

[Loic]

Follow the dupe.

Comment 2

[sachin]

This bug#912895(created by me Sachin, on Sept-5-2013) has been closed as duplicate of bug#863740(created on Apr-19 by Scoobidiver).   Plese note it may be different bug in following respects->

# we found it occurring only in windows server 2008 (64bit) , windows 2008 R2 server only
# its not occurring in windows7
# its found to be occurring(ie. Firefox is crashing) on accessing our applet in our web-application using firefox 21 (or 22 or 23 ) the VERY FIRST TIME after Machine restart. After the crash, when we restart firefox, and do the same step (i.e. access our web-application using firefox) then it doesn't crash.  To get crash-scenario, we have to restart the Machine.

Comment 3

[u279076]

Does this crash if you update to the latest Firefox version?

Comment 4

[Matthias Versen [:Matti]]

no response