916221 - [Facebook, FirefoxOS] No notifications in the phone

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, enhancement, P4)

Description

[Jaime Vega]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:23.0) Gecko/20100101 Firefox/23.0 (Beta/Release)
Build ID: 20130814063812

Steps to reproduce:

Sing up in the Facebook app


Actual results:

I do not receive any notification in my phone from Facebook when I have some new.




Expected results:

Receive a notification

Comment 1

[Jaime Vega]

Any news about the notification issues?

Comment 2

[Karen Ward [:kward]]

Jason - Is there clarity if this is on the OS side or in the app?

Comment 3

[Jason Smith [:jsmith]]

(In reply to Karen Ward [:kward] from comment #2)
> Jason - Is there clarity if this is on the OS side or in the app?

I really don't understand this bug entirely myself, but I don't see how it ties on the OS side. It sounds like something to do with the Facebook app itself.

Comment 4

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

I believe that the Facebook app would be running the background for this to work and with a stable connection to internet. With Wi-Fi sleep mode on devices currently this isn't possible. With the app constantly running, the user wants to be notified by either a ringtone, buzz, etc when a new friend request, message or notification is received.

Comment 5

[:Harald Kirschner :digitarald]

As apps can't reliably run in the background the cost of this new feature is high: FB needs to add Push Notifications; costly FxOS-only feature addition.

As a temporary solution that could actually bring up notifications when running in the background; but that is not reliable (the background process could be killed any time) and might be perceived as buggy as the current state without notifications.

Comment 6

[Nicole Fong]

Colby, do you have any updates on the status of this bug?  Can you please provide fix by February 18th?  Thank you.

Comment 7

[Colby Rabideau]

I'm looking into getting push notifications going, but I can't provide a date.

Comment 8

[Nicole Fong]

Hi Colby - it has been about 2 months since there have been any updates regarding this bug.  Do you by chance have a potential fix date or a status update?

Comment 9

[Nicole Fong]

Colby - any updates on when this bug may be fixed?

Comment 10

[Benjamin Kerensa [:bkerensa]]

(In reply to Nicole Fong from comment #9)
> Colby - any updates on when this bug may be fixed?

Any news on this?

Comment 12

[joseenrique.alvarezfernandez]

It seems that this feature is not implemented so I believe it's not a bug. Well, at least I don't receive any notifications from FB on my devices

@Michael, could you please take a look at it?

Shall we close it?

Comment 13

[Michael Ellis]

Agreed, This is a new feature request, not a bug per se.

Closing  Wont Fix

Comment 14

[Benjamin Kerensa [:bkerensa]]

(In reply to Michael Ellis from comment #13)
> Agreed, This is a new feature request, not a bug per se.
> 
> Closing  Wont Fix

This was being worked on by BizDev and Partner are you sure you want to close it?

Comment 15

[Michael Ellis]

Hi Benjamin,

Thank you for your concern. At this time, yes. We will need to close this bug. Colby (seen in Comment 7) is no longer with FB and we have heard from the FB team that they are unable to support new feature requests presently.  We are happy to reopen this bug once we hear otherwise from our friends at FB (as this req is high on our radar as well).