Open Bug 916408 Opened 11 years ago Updated 2 years ago

Backspace key may cause to unexpected Back page while Quick Find bar just disappears

Categories

(Toolkit :: Find Toolbar, defect, P5)

defect

Tracking

()

People

(Reporter: web-feedback-1005, Unassigned)

References

Details

(Whiteboard: [bugday-20140113])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:16.0) Gecko/20100101 Firefox/16.0 (Beta/Release)
Build ID: 20121024073032

Steps to reproduce:

Turn on "Search for text when I start typing".
Type to search on some page.
Pause too long before deciding to edit the search term.
Hit backspace key (delete key on Mac).



Actual results:

The browser goes back to the previous page in history.
Form data is sometimes lost.


Expected results:

I expected the last character of the Quick Find text box to be deleted, but if the toolbar disappears, then I expect the backspace key to do NOTHING.

I understand from searching this subject that there is a long history/battle over how the backspace key should behave by default.  I want to point out that not only do all of the previous usability arguments against backspace=BACK PAGE apply (and are correct in my opinion) but that there is a serious usability problem with the interaction between the overloaded backspace key and the Quick Find toolbar.

As a Mac user, I have never acquired the habit of hitting the backspace key to go back a page.  I never even knew that was a "standard convention" in browsers until I accidentally discovered it while trying to hit the backspace key in the Quick Find toolbar after it had disappeared (which by the way disappears way too quickly -- much faster than I can think of what to do next ;-)  I have been bitten by this usability problem dozens of times.  And yes, I HAVE lost data that I have typed into a form on more than one occasion, either when using Quick Find or when missing the F11 or F12 key (which are frequently used OS X shortcuts).

Even though I am a software developer, user interface designer, and somewhat "savvy" Firefox user, I did not discover for a couple of years that there was a hidden preference to turn this "feature" off.

Since there is such wide disagreement on this issue, perhaps the best solution would be to provide a preference option in the Firefox Preferences user interface instead of "hiding" the option in about:config.
Severity: normal → enhancement
Component: Untriaged → Keyboard Navigation
OS: Mac OS X → All
Hardware: x86 → All
Whiteboard: [bugday-20140113]
Version: 16 Branch → Trunk
Related: bug 1041377
Severity: enhancement → normal
Status: UNCONFIRMED → NEW
Component: Keyboard Navigation → Find Toolbar
Depends on: 1041377
Ever confirmed: true
Product: Firefox → Toolkit
Summary: Backspace causes Back Page unexpectedly when Quick Find disappears → Backspace key may cause to unexpected Back page while Quick Find bar just disappears
Priority: -- → P5
Severity: normal → S3
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