916514 - no sync success report

Status: RESOLVED WORKSFORME

(Firefox :: Sync, defect)

Description

[hawat.thufir]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:18.0) Gecko/20100101 Firefox/18.0 (Beta/Release)
Build ID: 20130201190421

Steps to reproduce:

asked a question:

https://support.mozilla.org/en-US/questions/959880?esab=a&s=&r=0&as=s


and checked

about:sync-log


Actual results:

no report of success


Expected results:

report:  success  


It's not clear that a sync suceeds or fails.  A lack of error report does NOT indicate success, as the thread suggests.  There's no way to tie an attempt to sync with a report outcome.

Comment 1

[Justin Lazaro [:jlaz] (use needinfo)]

Greetings Hawat,

By default, sync-log will only show errors.  If a Sync is successful, it will not log.  However, you can modify this behavior by:

1. Going to about:config
2. Look up preference name: services.sync.log.appender.file.logOnSuccess
3. Set value from "false" to "true"

On your next Sync, you should now see new success logs for Sync in about:sync-log

Comment 2

[hawat.thufir]

ok, this is sounds good :)

I'll try it out and also add a note to the support question I linked to above.

For what it's worth, I would say that, while a whopping two other people said my support question effected them, it's probably more than that.  Can I amend my bug report to say "please have that enabled to 'true' by default in the future", or, do I need a seperate bug report?  What's the rationale for turning it off?  I don't see the downside for a "successful sync" report...

Comment 3

[Justin Lazaro [:jlaz] (use needinfo)]

I'm not too sure what the rational is, but I would think that over time, the success logs could take up some space.  Seems like logOnSuccess would be useful purely for debugging Sync 

I'll let dev chime in for the other concerns/requests :)

Comment 4

[James Bonacci [:jbonacci]]

That is exactly right. If you log on success, you generate a new log for EVERY sync that happens. The log directory grows quickly because of it - mostly in the number of files, not so much in the size of the files unless the user is syncing large amounts of information frequently.


As for the support issue, please file a new bug - do not morph this one!
Use this category:
https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.org