917675 - [Buri][Music]The voice come from device speaker when insert headset.

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: AudioChannel, defect, P1)

Description

[sync-1]

Firefox os  v1.1
  Mozilla build ID:20130902041201
 
 Created an attachment (id=520573)
 pic
 
 DEFECT DESCRIPTION:
 The sound come from device speaker when insert headse
 
  REPRODUCING PROCEDURES:
 precondition:insert headset
 1、launch music app->choose a track and play it
 2、tap pause button->plug out headset->tap homekey and back to homescreen
 3、wait till the screen dims->insert headset->unlock screen->launch music app and play the track
 4、the sound come from device speaker but not headset
 
  EXPECTED BEHAVIOUR:
 the sound come from headset
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 moderate
 
  REPRODUCING RATE:
 3/3
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Clone from brother

Comment 2

[sync-1]

Attachment: pic

Comment 3

[sync-1]

Clone from brother

Comment 4

[sync-1]

Attachment: logcat

Comment 5

[liangxin]

Hi.everyone.Is there any advance?

Comment 6

[liangxin]

Is this issue cause by gecko?

Comment 7

[liangxin]

Maybe this issue is cause by AecSetDevice function inframeworks/base/media/libeffects/preprocessing/preprocessing.cpp. Maybe the parameter  of set_routing_mode is wrong.Please pay attention to this issue.

Comment 8

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

I have seen a variant of this where I unplug the headphones while the device is asleep and then plug in when the device is woken and have had this happen.

Comment 9

[Hema Koka [:hema]]

CJ - Can you have someone from your team help look into whats going on here?

Thanks
Hema

Comment 10

[u459114]

hi jw, please help on checking this issue.

Comment 11

[Marco Chen [:mchen]]

After discussing with Randy offline, we will help this issue.

Comment 12

[Hema Koka [:hema]]

Blocking this since it is basic functionality

Comment 13

[Hema Koka [:hema]]

Thanks Marco, please assign to Randy if he is working on it (giving it to you)

thanks a bunch!
hema

Comment 14

[Marco Chen [:mchen]]

Hi QA members,

Could you help to verify that this issue can be found on another devices?
I want to check is this a device specific bug.

Thanks.

Comment 15

[Nikolai Khristoforov]

After testing on the latest 1.2 build for an Inari, a Leo, and a Buri, the Buri was the only device to reproduce the bug so it looks like a device specific bug. The Leo and the Inari would play the music through the headset after waking the device up.

Environmental Variables:
Inari v 1.2 Mozilla RIL
Build ID: 20131018004000
Gecko: http://hg.mozilla.org/releases/mozilla-aurora/rev/2664ac296982
Gaia: N/A
Platform Version: 26.0a2

Leo v 1.2 Mozilla RIL
Build ID: 20131017004001
Gecko: http://hg.mozilla.org/releases/mozilla-aurora/rev/7ca5d1e81d37
Gaia: dbcc171eae6b4d9d168a48291d5ea54c7580561a
Platform Version: 26.0a2

Buri v 1.2 Mozilla RIL
Build ID: 20131017004001
Gecko: http://hg.mozilla.org/releases/mozilla-aurora/rev/7ca5d1e81d37
Gaia: dbcc171eae6b4d9d168a48291d5ea54c7580561a
Platform Version: 26.0a2

Comment 16

[Jim Porter (:squib)]

I've definitely had some weird stuff happen related to this on an Inari (on the master branch). I use an OMTP<->CTIA adapter for my headphones, and it only seems to work correctly if I start playing music, plug the adapter in, and *then* plug the headphones in. It's entirely possible that this is some kind of extremely vague hardware problem, though.

Comment 17

[Marco Chen [:mchen]]

Hi Sync-1,

Since this is a specific issue on Buri only, could you give the first investigation on the view of Audio HAL then discuss with us for the root cause? Thanks.

Comment 18

[bhavana bajaj [:bajaj]]

Given we have shipped with this bug in 1.1 and limited time remaining to finish 1.2, punting this to 1.3

Comment 19

[Hema Koka [:hema]]

As discussed in the triage this bug is moving out of koi+ because we shipped with in 1.1. 

However, this is basic functionality. Sandip/Marco - please add it to your backlog for 1.3 and prioritize the fix

Thanks
Hema

Comment 20

[Marco Chen [:mchen]]

Hi Hema,

Please refer to comment 15 which shows this is a device specific bug so comment 17 asked partner's help to do investigation first. Without their analysis on view of Audio HAL, we can't set date to solve it.

Comment 21

[Hema Koka [:hema]]

Marcia, Can we retest with 1.2 base image?

Comment 22

[Marcia Knous [:marcia]]

I can retest this with a newer base image, but it would be helpful to know which kinds of headsets/headphones are being used as well (the ones that came with the phone?)

Comment 23

[Marcia Knous [:marcia]]

Buri, using:

Gaia   71063dd91bc8cbb15ba335236ed67a1c5058bd58
SourceStamp cf378dddfac8
BuildID 20131121040202
Version 28.0a1
Base Image: 11-15

I can reproduce this behavior using the default Alcatel headset that comes with the device, using the latest base image.

This behavior also happens if you play the track from the lock screen.

Comment 24

[Marcia Knous [:marcia]]

triage team asked me to retest - if there is a workaround that will affect the blocking decision - for example will reinserting the headset fix it?

Comment 25

[Hema Koka [:hema]]

Adding the right component, please triage

Comment 26

[Marcia Knous [:marcia]]

(In reply to Marcia Knous [:marcia - use needinfo] from comment #24)
> triage team asked me to retest - if there is a workaround that will affect
> the blocking decision - for example will reinserting the headset fix it?

Using Buri, a workaround exists - if I close the music app and relaunch, and replug the headphones everything seems to work fine.

Gaia   8fca2ca67e8a6022fe6ed8cb576e5d59dfb5237f
SourceStamp 1401e4b394ad
BuildID 20131206040203
Version 28.0a1

Comment 27

[Jason Smith [:jsmith]]

Not a blocker - we've shipped with this bug in 1.1 & 1.2.

Comment 28

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

Hi Jack, although this issue is not a blocker, it indeed brings bad user experience to end users. Please help to assign someone to check this auido path problem

Thanks

Comment 29

[Jack Liu]

Hi Vance,

Is it only reproduced on buri device? Can you help confirm that.
 
Your information will be helpful, thanks in advance.

Comment 30

[Vance Chen [:vchen][skype:vance.lucida][[e-mail]]]

Hi Jack -

Yes, I just test on some other devices, and this issue can only be reproduced on buri device. please let me know if you need more information

Comment 31

[Jack Liu]

Hi Vance,

We have started to investigate it.

Thanks.

Comment 32

[Star Cheng [:scheng]]

(In reply to Jack Liu from comment #31)
> Hi Vance,
> 
> We have started to investigate it.
> 
> Thanks.

according to comment #31, I set the owner as default owner.

Comment 33

[BMO Automation]

Firefox OS is not being worked on