918107 - [MP] Change - Fire What's New page for Aurora Windows 8 Users

Status: RESOLVED FIXED

(Firefox :: General, defect, P1)

Description

[Laura Forrest]

We'd like to let Aurora Windows 8 users know that a Firefox Metro preview is now available for them to start using. Let's use the What's New functionality to trigger a SUMO page that can show them this messaging. 

URL to show: A SUMO page MVerdi is creating

Launch Date: With the Aurora update this Friday

More details here: 
https://docs.google.com/a/mozilla.com/document/d/1kTBXys3Mk-IWLMU4iAxVNxe1bP6b9ga6r5i7RDm7_5w/edit?usp=sharing

Comment 1

[bhavana bajaj [:bajaj]]

Also needinfo, :nthomas from releng here for input as this is targeted to hit the users when aurora updates are enabled.

:nthomas, is it possible to have the a targeted what's new(per OS) for aurora audience ?

Comment 2

[:Gavin Sharp [email: [e-mail]]]

Doing this in the update snippets is probably easier than in-product (easier to control per-OS). Not sure if we can do OS minor version or per-locale differentiation, though?

Comment 3

[Verdi [:verdi] Best to slack me]

If needed, here is the documentation on linking to a sumo article https://support.mozilla.org/en-US/kb/mozilla-developer-guide-linking-support-articles

Comment 4

[Nick Thomas [:nthomas] (UTC+12)]

In the update server we can do something by locale, and by OS but only at the level of Windows vs Mac. So en-US and all versions of windows would be possible (this would be done with snippets). Have you thought about locales we want to do this for ? I see from the link in comment #3 we don't have to have a different link for each locale, which is good.

There's no mechanism to target just Windows 8 users, at least not without code modifications to the update server so probably we don't want to go there.

Comment 5

[:Gavin Sharp [email: [e-mail]]]

We could target Windows 8 users only with some custom in-product code, I suppose.

Comment 6

[bhavana bajaj [:bajaj]]

(In reply to :Gavin Sharp (use [e-mail] for email) from comment #5)
> We could target Windows 8 users only with some custom in-product code, I
> suppose.

How easy/hard would that be :gavin given we are targeting the patch to land by tomorrow on aurora so Friday's updates have them ? Any recommendations on who could help with that if that's doable ?

Comment 7

[Nick Thomas [:nthomas] (UTC+12)]

Jim, Brian - could we get your input on the google doc in comment#0, to confirm we're starting with the right information about how Firefox will behave when updating to a metro-enabled build. Can we set a metro-only pref to load a whatsnew/firstrun page ?

Comment 8

[Nick Thomas [:nthomas] (UTC+12)]

ie, can we set 
  pref("startup.homepage_override_url","<somewhere on sumo>");
in browser/metro/profile/metro.js, so it only affects people running the metro.

Comment 9

[Brian R. Bondy [:bbondy]]

That pref only lives in the Metro profile, which is different than the Desktop profile. I think you want to show a message on the Desktop profile, so we'd need a pref inside the firefox.js pref's file.  Then we'd need to conditionally show it if the OS is win8.0 or later.

Comment 10

[Nick Thomas [:nthomas] (UTC+12)]

The User Story in the google doc lead me to believe that our current code would start Aurora in Metro mode after the update. I verified that doesn't actually happen (by taking a 25.0a2 Aurora build and updating on the auroratest channel to 26.0a2). So comment #9 makes sense, and comment #8 is no help.

Comment 11

[Brian R. Bondy [:bbondy]]

I seen Comment 3 but do we have a final URL that would need to be shown?
CC'ing Marco to see if he can assign someone to this.

Comment 12

[Laura Forrest]

MVerdi should be able to provide a placeholder URL to use here. Stay tuned.

Comment 13

[bhavana bajaj [:bajaj]]

Can someone help confirm that we can trigger a What's New page on any aurora update and a major version change (25.0a2 -> 26.0a2) in not necessary ?

Comment 14

[Marco Mucci [:MarcoM]]

Comment from Jim regarding implementation, "We've never made use of startup.homepage_override_url in metro, might work might not. either way shouldn't take much effort/time."

Comment 15

[bhavana bajaj [:bajaj]]

(In reply to bhavana bajaj [:bajaj] from comment #13)
> Can someone help confirm that we can trigger a What's New page on any aurora
> update and a major version change (25.0a2 -> 26.0a2) in not necessary ?

NI on :nthomas here.

Comment 16

[Asa Dotzler [:asa]]

(In reply to Marco Mucci [:MarcoM] from comment #14)
> Comment from Jim regarding implementation, "We've never made use of
> startup.homepage_override_url in metro, might work might not. either way
> shouldn't take much effort/time."

In this case we're talking about making use of the Desktop What's New tab to let our Desktop users know they just got a Metro launcher tile installed to their Start screen or All Apps screen and to go test it out.

Comment 17

[Marco Mucci [:MarcoM]]

I spoke with Asa and this bug is not a blocker for uplift.

Comment 18

[:Gavin Sharp [email: [e-mail]]]

(In reply to bhavana bajaj [:bajaj] from comment #13)
> Can someone help confirm that we can trigger a What's New page on any aurora
> update and a major version change (25.0a2 -> 26.0a2) in not necessary ?

Two options:
- in client: doing it just once without it being on a version update is complicated. Doing it on the major version update is relatively easy.
- in the snippets: easy to do any time, but can't target specific versions of Windows (would show for all versions)

Comment 19

[Verdi [:verdi] Best to slack me]

Here's the SUMO url to show (doesn't have content yet): https://support.mozilla.org/kb/good-news-firefox-now-touch-friendly

Comment 20

[:Gavin Sharp [email: [e-mail]]]

I pushed a patch to try:
https://tbpl.mozilla.org/?tree=Try&rev=805b3e240236

I think it will be sufficient, but it hasn't been tested yet.

Comment 21

[bhavana bajaj [:bajaj]]

Requesting juan, to help verify this once the try build is out.

Comment 22

[Marco Mucci [:MarcoM]]

For Juan to verify - Comment #21.

Comment 23

[:Gavin Sharp [email: [e-mail]]]

The build just finished:
http://ftp.mozilla.org/pub/mozilla.org/firefox/try-builds/[e-mail]-805b3e240236/try-win32/

The behavior is that the page in comment 19 should open on upgrade from a different version than 26.0a2, for all locales, but only on Windows 8 or later. It shouldn't show up on subsequent startups or on other platforms.

Comment 24

[Matt Brubeck (:mbrubeck)]

Tested on Windows 8 by upgrading from Aurora 25.0a2 to the Try build from comment 23.  I can verify that it shows the special page on first run after upgrade, and not on second run.

Comment 25

[:Gavin Sharp [email: [e-mail]]]

I tested win 8 (works as expected), and win7 (page doesn't show up), seems to be OK.

Comment 26

[:Gavin Sharp [email: [e-mail]]]

Attachment: patch

The intent is to land this on Aurora only, then back it out at some point later.

Comment 27

[:Gavin Sharp [email: [e-mail]]]

Comment on attachment 807419 [details] [diff] [review]
patch

[Approval Request Comment]
Bug caused by (feature/regressing bug #): n/a
User impact if declined: no what's new page
Testing completed (on m-c, etc.): manual testing from mbrubeck/gavin
Risk to taking this patch (and alternatives if risky): low risk, hooks in to the existing whatsnew page mechanism, and only as a fallback 
String or IDL/UUID changes made by this patch: none

We'll need to remember to back this out eventually, I will file a tracking bug.

Comment 28

[:Gavin Sharp [email: [e-mail]]]

https://hg.mozilla.org/releases/mozilla-aurora/rev/41979bbdb151

Comment 29

[Asa Dotzler [:asa]]

You all have done an amazing job on crazy short notice. Thank you so much for pulling this together. It will absolutely have a significant impact growing our Metro testing community.

Comment 30

[:Gavin Sharp [email: [e-mail]]]

Attachment: disable portion of test

This test doesn't expect this hack, so I disabled the portions of it that are failing, without looking too closely. Since this is a short-lived hack I don't think that's a big deal.

Comment 31

[:Gavin Sharp [email: [e-mail]]]

Pushed that as a bustage fix:
https://hg.mozilla.org/releases/mozilla-aurora/rev/330b68ae1583

Comment 32

[Robert Strong (they/them - no direct email)]

Comment on attachment 807543 [details] [diff] [review]
disable portion of test

File a followup to remove the hack and re-enable the test

Comment 33

[:Gavin Sharp [email: [e-mail]]]

Already on file as bug 918514.

Comment 34

[juan becerra [:juanb]]

Tested on 2013-09-20 using two touch-enabled machines running Windows 8, Win.8.1, and one WinXP VM. I first installed an older version of Aurora and modified the update channel to the auroratest channel. After going through the update to the latest Aurora (9/20) I was able to see a landing page:

https://support.mozilla.org/en-US/kb/good-news-firefox-now-touch-friendly

On Win8 and Win8.1 but not on WinXP.