920912 - jobqueue.pl and/or File::Slurp does not work on Perl 5.10.0

Status: RESOLVED WONTFIX

(Bugzilla :: Email Notifications, defect)

Description

[krzysztof.strug]

Attachment: Parameters Email 2013-09-26 08-23-18.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release)
Build ID: 20130910160258

Steps to reproduce:

Upgrade Bugzilla from 4.2.6 to 4.4 following procedure from bugzilla web. Email configuration in attached screenshot. 




Actual results:

After upgrade no email notifications from bugzilla using jobqueue.pl. Second attachment with output from "jobqueue.pl once -f -d".

When I switch "use_mailer_queue" to off everything works perfectly.

Comment 1

[krzysztof.strug]

Attachment: jobqueue.pl-output.PNG

Comment 2

[Denis Roy]

I'm encountering this too while updating the OS on my Bugzilla servers (Bugzilla 4.4.1 not touched).  Servers running older OS'es and older Perl work fine, but if I upgrade the server to something more recent, checksetup shows this:

Checking for          TheSchwartz (v1.07)     ok: found v1.10 
v-string in use/require non-portable at lib/File/Slurp.pm line 3, <DATA> line 751.
Checking for       Daemon-Generic (any)       ok: found v0.84 

Email in the ts_jobs table look like this:
From
!ARRAY(0x2f71e10)@bugs.eclipse.org
To
ARRAY(0x2dc9b90)
Subject
ARRAY(0x2fe9250)
Date
ARRAY(0x2efc3f0)
X-Bugzilla-Reason
ARRAY(0x2e03140)
X-Bugzilla-Type
ARRAY(0x2e03130)
X-Bugzilla-Watch-Reason
ARRAY(0x2efc850)
X-Bugzilla-Classification
ARRAY(0x2fe87d0)
X-Bugzilla-Product
ARRAY(0x2c567d0)
X-Bugzilla-Component
ARRAY(0x2e16a30)
X-Bugzilla-Version
ARRAY(0x2efc6a0)
X-Bugzilla-Keywords
ARRAY(0x2efc6c0)
X-Bugzilla-Severity
ARRAY(0x2e032b0)
X-Bugzilla-Who
ARRAY(0x2fff520)
X-Bugzilla-Status
ARRAY(0x2fff460)
X-Bugzilla-Priority
ARRAY(0x2e02f50)
X-Bugzilla-Assigned-To
ARRAY(0x2c646d0)
-Bugzilla-Target-Milestone
ARRAY(0x2c63970)
X-Bugzilla-Flags
ARRAY(0x2e02f10)
X-Bugzilla-Changed-Fields
ARRAY(0x2c63a90)

Message-ID
ARRAY(0x2fe8ee0)

Mail obviously cannot be sent:
Jun 17 11:27:21 bugs-vm2 jobqueue.pl[16684]: Working on Bugzilla::Job::Mailer ...
Jun 17 11:27:21 bugs-vm2 jobqueue.pl[16684]: job failed.  considering retry.  is max_retries of 725 >= failures of 4?
Jun 17 11:27:21 bugs-vm2 jobqueue.pl[16684]: job failed: There was an error sending mail from
Jun 17 11:27:21 bugs-vm2 jobqueue.pl[16684]: 'ARRAY(0x2c645a0)@bugs.eclipse.org' to 'ARRAY(0x2c645f0)': Can't send
Jun 17 11:27:21 bugs-vm2 jobqueue.pl[16684]: data


I rm -rf'ed the lib/ directory and rebuilt all the needed Perl modules.. no dice.

Comment 3

[:glob ✱]

denis, can you please attach the full output from checksetup?  i'm mostly interested in the versions of each installed module and perl itself.

Comment 4

[Denis Roy]

Sure.

# ./checksetup.pl --check-modules
* This is Bugzilla 4.4.1 on perl 5.10.0
* Running on Linux 3.0.101-0.31-xen #1 SMP Wed Jun 4 08:59:53 UTC 2014 (87c5279)

Checking perl modules...
Checking for               CGI.pm (v3.51)     ok: found v4.02 
Checking for           Digest-SHA (any)       ok: found v5.45 
Checking for             TimeDate (v2.23)     ok: found v2.24 
Checking for             DateTime (v0.28)     ok: found v1.10 
Checking for    DateTime-TimeZone (v0.71)     ok: found v1.70 
Checking for                  DBI (v1.54)     ok: found v1.607 
Checking for     Template-Toolkit (v2.22)     ok: found v2.25 
Checking for           Email-Send (v2.04)     ok: found v2.199 
Checking for           Email-MIME (v1.904)    ok: found v1.926 
Checking for                  URI (v1.37)     ok: found v1.60 
Checking for       List-MoreUtils (v0.32)     ok: found v0.33 
Checking for    Math-Random-ISAAC (v1.0.1)    ok: found v1.004 

Checking available perl DBD modules...
Checking for               DBD-Pg (v2.7.0)    not found 
Checking for            DBD-mysql (v4.001)    ok: found v4.008 
Checking for           DBD-SQLite (v1.29)     found v1.14 
Checking for           DBD-Oracle (v1.19)     not found 

The following Perl modules are optional:
Checking for                   GD (v1.20)     ok: found v2.53 
Checking for                Chart (v2.1)      ok: found v2.4.6 
Checking for          Template-GD (any)       ok: found v1.56 
Checking for           GDTextUtil (any)       ok: found v0.86 
Checking for              GDGraph (any)       ok: found v1.48 
Checking for           MIME-tools (v5.406)    ok: found v5.505 
Checking for          libwww-perl (any)       ok: found v5.816 
Checking for             XML-Twig (any)       not found 
Checking for          PatchReader (v0.9.6)    ok: found v0.9.6 
Checking for            perl-ldap (any)       ok: found v0.63 
Checking for          Authen-SASL (any)       ok: found v2.16 
Checking for         Net-SMTP-SSL (v1.01)     not found 
Checking for           RadiusPerl (any)       not found 
Checking for            SOAP-Lite (v0.712)    not found 
Checking for          XMLRPC-Lite (v0.712)    not found 
Checking for             JSON-RPC (any)       ok: found v1.04 
Checking for              JSON-XS (v2.0)      ok: found v3.01 
Checking for           Test-Taint (any)       ok: found v1.06 
Checking for          HTML-Parser (v3.40)     ok: found v3.56 
Checking for        HTML-Scrubber (any)       ok: found v0.11 
Checking for               Encode (v2.21)     ok: found v2.23 
Checking for        Encode-Detect (any)       ok: found v1.01 
Checking for          Email-Reply (any)       ok: found v1.203 
Checking for HTML-FormatText-WithLinks (v0.13)     ok: found v0.14 
Checking for          TheSchwartz (v1.07)     ok: found v1.10 
v-string in use/require non-portable at lib/File/Slurp.pm line 3, <DATA> line 751.
Checking for       Daemon-Generic (any)       ok: found v0.84 
Checking for             mod_perl (v1.999022) ok: found v2.000004 
Checking for     Apache-SizeLimit (v0.96)     not found 
Checking for        File-MimeInfo (any)       not found 
Checking for           IO-stringy (any)       ok: found v2.110 
***********************************************************************

Comment 5

[Teemu Mannermaa (:wicked)]

(In reply to Denis Roy from comment #4)
> * This is Bugzilla 4.4.1 on perl 5.10.0

Maybe it's the Perl version.. There's a reason we require 5.10.1 in our next major version and not 5.10.0, see bug 655477 for more detail.

> v-string in use/require non-portable at lib/File/Slurp.pm line 3, <DATA> line 751.

This seems to be https://rt.cpan.org/Public/Bug/Display.html?id=71207 and based on various reports around this does seem to also affect especially Perl 5.10.0.

Comment 6

[Denis Roy]

We'll keep an eye out for the version of Perl.  For now we're using what is supplied by the distro, and we'll keep avoiding jobqueue.pl until we're confident we don't have an issue.  My first thought was that it was a Slurp issue.

Thanks for the pointers.

Comment 7

[dylahu]

Hi:
I am so sorry to interrupt you, I encounter a mistake as following when I use Bugzilla send Email,The notification as below:

Base class package "TheSchwartz" is empty.
    (Perhaps you need to 'use' the module which defines that package first,
    or make that module available in @INC (@INC contains: . lib C:/Perl/site/lib C:/Perl/lib).
 at Bugzilla/JobQueue.pm line 17.
BEGIN failed--compilation aborted at Bugzilla/JobQueue.pm line 17.


For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. 

Software error:
[Thu May  7 14:44:40 2015] process_bug.cgi: Base class package "TheSchwartz" is empty.
[Thu May  7 14:44:40 2015] process_bug.cgi:     (Perhaps you need to 'use' the module which defines that package first,
[Thu May  7 14:44:40 2015] process_bug.cgi:     or make that module available in @INC (@INC contains: . lib C:/Perl/site/lib C:/Perl/lib).
[Thu May  7 14:44:40 2015] process_bug.cgi:  at Bugzilla/JobQueue.pm line 17.
[Thu May  7 14:44:40 2015] process_bug.cgi: BEGIN failed--compilation aborted at Bugzilla/JobQueue.pm line 17.
Compilation failed in require at Bugzilla.pm line 417.


For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. 
[Thu May 7 14:44:40 2015] process_bug.cgi: [Thu May 7 14:44:40 2015] process_bug.cgi: Base class package "TheSchwartz" is empty. [Thu May 7 14:44:40 2015] process_bug.cgi: [Thu May 7 14:44:40 2015] process_bug.cgi: (Perhaps you need to 'use' the module which defines that package first, [Thu May 7 14:44:40 2015] process_bug.cgi: [Thu May 7 14:44:40 2015] process_bug.cgi: or make that module available in @INC (@INC contains: . lib C:/Perl/site/lib C:/Perl/lib). [Thu May 7 14:44:40 2015] process_bug.cgi: [Thu May 7 14:44:40 2015] process_bug.cgi: at Bugzilla/JobQueue.pm line 17. [Thu May 7 14:44:40 2015] process_bug.cgi: [Thu May 7 14:44:40 2015] process_bug.cgi: BEGIN failed--compilation aborted at Bugzilla/JobQueue.pm line 17. [Thu May 7 14:44:40 2015] process_bug.cgi: Compilation failed in require at Bugzilla.pm line 417. 

Could you help me fix it?

Comment 8

[Frédéric Buclin]

(In reply to dylahu from comment #7)
> Could you help me fix it?

This is not the right place to ask for help. Please visit http://www.bugzilla.org/support.

Comment 9

[Frédéric Buclin]

Bugzilla 5.0 requires Perl 5.10.1 or newer on purpose, because 5.10.0 is known to be buggy. If you are running Perl 5.10.0, your only realistic option is to upgrade to 5.10.1. You can compile it yourself; it's not hard to do.