Closed Bug 923781 Opened 12 years ago Closed 12 years ago

restoring firefox causes lost of personal data

Categories

(Firefox :: Untriaged, defect)

24 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED INVALID

People

(Reporter: dosergio, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0 (Beta/Release) Build ID: 20130910160258 Steps to reproduce: after a firefox suggestion, I clicked the menu to "Restore firefox", as it said that firefox seemed to be slow. Actual results: I lost all my greasemonkey scripts, my homepage was reseted, I mean, it said that the personal data would be kept BUT deleted many of them !!! Expected results: change only internal settings WITHOUT touching homepage, extension data (as greasemonkey scripts) etc
Add-ons and prefs are lost after a reset, it'w written in the FAQ. https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INVALID
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