92993 - Lost Attachments

Status: VERIFIED DUPLICATE of bug 110067

(MailNews Core :: Networking: IMAP, defect)

Description

[Marty Wesley]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.2+) Gecko/20010724.

When reading email off an IMAP server, attachments are lost.  You cannot copy or
move a message to local folders without losing the attachment.  When you save
the attachment, you always get a 27 byte file with contents like below:

N^X¬n<87>r¥ªíÂ)emçhÂyhi×<9D>¢w^<99>©Ý

Removing the local mail cache and reloading the message makes no difference. 
Accessing the IMAP server using pine allows me to retrieve the attachment
without a problem.
Here is the contents of the local mail cache with some of the mail routing
headers removed:

<START OF CACHE CONTENT>

From - Tue Jul 31 16:09:14 2001
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Message-ID: <[e-mail]>
Date: Tue, 31 Jul 2001 16:05:13 -0400
Organization: Red Hat Software, Inc.
X-Mailer: Mozilla 4.76 [en] (X11; U; Linux 2.4.2-2 i686)
X-Accept-Language: en
MIME-Version: 1.0
To: Marty Wesley <[e-mail]>
Subject: Re: Fair Features
References: <[e-mail]> <[e-mail]>
Content-Type: multipart/mixed;
 boundary="------------FD9D00A038DCB94529502D93"

--------------FD9D00A038DCB94529502D93
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

here it is again.

-- 
~~~~~~~~~~~~~~~~~~~~~~~~
Red Hat, Inc.
(p)919.547.0012 x.
(f)919.547.0024
http://www.redhat.com
--------------FD9D00A038DCB94529502D93
X-Mozilla-IMAP-Part: 2
Content-Type: application/octet-stream;
 name="Fair_Features.sdw"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="Fair_Features.sdw"

This body part will be downloaded on demand.
--------------FD9D00A038DCB94529502D93--

<END OF CACHE CONTENT>
Here are the contents of /var/spool/mail
<START of MAIL FOLDER CONTENT>
Message-ID: <[e-mail]>
Date: Tue, 31 Jul 2001 16:05:13 -0400
Organization: Red Hat Software, Inc.
X-Mailer: Mozilla 4.76 [en] (X11; U; Linux 2.4.2-2 i686)
X-Accept-Language: en
MIME-Version: 1.0
To: Marty Wesley <[e-mail]>
Subject: Re: Fair Features
References: <[e-mail]> <[e-mail]>
Content-Type: multipart/mixed;
 boundary="------------FD9D00A038DCB94529502D93"

This is a multi-part message in MIME format.
--------------FD9D00A038DCB94529502D93
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

here it is again.

-- 
~~~~~~~~~~~~~~~~~~~~~~~~
Red Hat, Inc.
(p)919.547.0012 x.
(f)919.547.0024
http://www.redhat.com
--------------FD9D00A038DCB94529502D93
Content-Type: application/octet-stream;
 name="Fair_Features.sdw"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="Fair_Features.sdw"

0M8R4KGxGuEAAAAAAAAAAAAAAAAAAAAAOwADAP7/CQAGAAAAAAAAAAAAAAABAAAALAAAAAAA
AAAAEAAAAgAAAAEAAAD+////AAAAAAAAAAD/////////////////////////////////////
////////////////////////////////////////////////////////////////////////
////////////////////////////////////////////////////////////////////////
<snip>

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
////////////////AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA/v///wAA
AAAAAAAA
--------------FD9D00A038DCB94529502D93--

Comment 1

[David :Bienvenu]

imap problem, not a mail database problem. Scott, this might be related to some
of the mpod changes we've been making.

Comment 2

[Marty Wesley]

Can reproduce on stable version of 0.9.2.
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.2) Gecko/20010725

Comment 3

[David :Bienvenu]

I keep trying to reassing to mscott and it keeps failing. Maybe third time's the
charm.

Comment 4

[Henrik Gemal]

Is this still happening?

If it is please attach a IMAP log of your IMAP session and the problemed email.
Read more about how to log IMAP at:
http://mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 5

[Marty Wesley]

Yes, this is still happening in Mozilla 0.94+ (daily build from 17-Oct-2001).

I have the IMAP log from the session and would be happy to forward it to you
individually, but would not like to post it to this bug as it contains
information that may be of interest to those mass-marketing types. ;)

Comment 6

[Henrik Gemal]

please do forward the imap log and the mailmessage that you're having problems
with and I'll try to reproduce.

You're using "Mozilla 0.94+ (daily build from 17-Oct-2001)" ?
Please try with Mozilla 0.9.5+

Comment 7

[Marty Wesley]

Reproduced bug with Mozilla 0.9.6.

Message and IMAP log forwarded to assigned person.

Comment 8

[David :Bienvenu]

my guess is that you have the folder in question configured for offline use. If
so, you can get around this by turning off the offline use flag in the folder
properties and deleting the .msf file for the folder (and you should delete the
offline store as well, which has the same name as the folder, w/o the .msf
extension). Or, you can upgrade to a more recent mozilla build (post .9.6),
sometime in the past week or two), and delete the .msf file as well (but leave
the folder configured for offline use).

Comment 9

[David :Bienvenu]

Select the folder, bring up the offline tab of the properties dialog to see if
the folder is configured for offline use.

Comment 10

[David :Bienvenu]

I would say this is a dup of bug 110067 - please note that you have to delete
your .msf file, AND run a newer build. Any mozilla trunk build after 11/19 will
have this fixed, IF you delete your .msf file.

Comment 11

[Marty Wesley]

Confirmed fixed by upgrading to 0.9.6+ (build from HEAD 12/10) and removing
local caches.

Comment 12

[David :Bienvenu]

cool, thx, resolving as dup.

*** This bug has been marked as a duplicate of 110067 ***

Comment 13

[[e-mail] (gone - use [e-mail] instead)]

verified dup.