932777 - "Firefox is already running... " error is displayed when trying to open a link .

Status: RESOLVED INCOMPLETE

(Firefox :: Shell Integration, defect)

Description

[Catalin Varga [QA][:VarCat]]

Environment:
Build identifier: Mozilla/5.0 (Windows NT 6.3; rv:26.0) Gecko/20100101 Firefox/26.0
Build Id: 20131028225529
OS: Windows 8.1 Pro Preview x86

Steps to reproduce:

1. Open Firefox.
2. Set Firefox as the default browser.
3. Click on a link received via an external application(eg: Skype)

Expected:
The page related to the link is successfully opened on Firefox.

Actual:
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." error is displayed.

Comment 1

[u279076]

Does this only happen in Windows 8.1 and with Firefox 26?

Comment 2

[Catalin Varga [QA][:VarCat]]

Hi I've managed to reproduce the bug only on Windows 8.1 x86 and Vista x86.
I reproduced this bug during the Firefox 26 Beta 1 testing. That testing was focused on Breakpad, Click-to-Play Plugins, Session Restore, MP3 playback.

I tried reproducing the same bug on a different Windows 8.1 x86 machine using a clean installation of:

Build identifier: Mozilla/5.0 (Windows NT 6.3; rv:26.0) Gecko/20100101 Firefox/26.0
Build Id: 20131028225529

and didn't reproduce the bug. I even performed again the Beta 1 testing in order to find what actual produces the bug, but without success.

Comment 3

[u279076]

Thanks Catalin. Bumping this down to unconfirmed until we have confirmable steps to reproduce. If you don't find steps in the next couple of weeks lets just close this bug as incomplete.

Comment 4

[Phoenix]

Resolved per whiteboard