airtel.in isn't redirecting to mobile site on Firefox OS

RESOLVED WONTFIX

Status

Tech Evangelism
Mobile
RESOLVED WONTFIX
4 years ago
4 years ago

People

(Reporter: haseeb, Assigned: haseeb)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [mobile-compat-form][country-in][clientsniff][sitewait], URL)

(Assignee)

Description

4 years ago
Site: http://www.airtel.in/forme/home
airtel.in isn't redirecting to mobile site on Firefox OS

:: Steps To Reproduce

1.Open Firefox browser
2.Enter airtel.in


:: Expected Result

http://m.airtel.in/ mobile site, redirects on Android

:: Actual Result

http://www.airtel.in/forme/home Desktop site

:: Additional Information

Software Version: Firefox OS simulator 4.0
Reporter's User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/28.0.1500.71 Chrome/28.0.1500.71 Safari/537.36
There's an inline script on the page that tries to decide if you're using a mobile device:

var checker = "";
if(getUrlParams().source != "wap"){
	checker = {
	   mobile: ua.match(/(android|avantgo|htc|micromax|symbian|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|iphone|iris|kindle|lge|maemo|midp|mmp|netfront|opera mob|opera mini|opera palm|phone|plucker|pocket|psp|symbian|treo|vodafone|wap|windows ce|windows phone|xda)/)
	};
}

//alert(checker.mobile);
if(checker.mobile){
	window.location = "http://m.airtel.in";
}

The suggested fix would be to add |mobi| inside their regex to catch FirefoxOS users (and probably a handful of other mobile devices that they miss).
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [mobile-compat-form] → [mobile-compat-form][country-in][clientsniff][contactready]
(Assignee)

Comment 2

4 years ago
Contacted via email 121@airtel.co.in
(Assignee)

Updated

4 years ago
Whiteboard: [mobile-compat-form][country-in][clientsniff][contactready] → [mobile-compat-form][country-in][clientsniff][contactready][sitewait]
(Assignee)

Updated

4 years ago
Assignee: nobody → Abdulraufhaseeb
Status: NEW → ASSIGNED
Whiteboard: [mobile-compat-form][country-in][clientsniff][contactready][sitewait] → [mobile-compat-form][country-in][clientsniff][sitewait]
(Assignee)

Comment 3

4 years ago
Re-contacted https://twitter.com/haseeb_offline/status/423758040970452992
(Assignee)

Comment 4

4 years ago
airtel.in refused to fix it. Got a call from +919971110802
(Assignee)

Comment 5

4 years ago
Dude over the phone said something like this " Its default sir and we can't change it, if you want to use type directly m.airtel.in "
(Assignee)

Updated

4 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WONTFIX
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