933601 - axisbank.com isn't redirecting to mobile site on Firefox OS

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect, P5)

Description

[Abdul Rauf [:haseeb]]

Site: http://www.axisbank.com/
axisbank.com isn't redirecting to mobile site on Firefox OS

:: Steps To Reproduce

1.Open Firefox browser
2.Enter axisbank.com


:: Expected Result

http://m.axisbank.com/smartphone/ mobile site

:: Actual Result

http://www.axisbank.com/ Desktop site

:: Additional Information

Software Version: Firefox OS simulator 4.0
Reporter's User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/28.0.1500.71 Chrome/28.0.1500.71 Safari/537.36

Comment 1

[Mike Taylor [:miketaylr]]

They're responding with a 302 to their mobile site, presumably if they recognize the UA as a mobile on the serverside:

mtaylor at omg-2 in ~/tmp
$ http --print=Hh GET http://www.axisbank.com/ User-Agent:"$FFA"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.axisbank.com
User-Agent: Mozilla/5.0 (Android; Mobile; rv:25.0) Gecko/25.0 Firefox/25.0

HTTP/1.1 302 Found
Cache-Control: no-cache, no-store
Content-Length: 138
Content-Type: text/html; charset=utf-8
Date: Tue, 05 Nov 2013 18:51:51 GMT
Expires: -1
Location: http://m.axisbank.com
Pragma: no-cache
Set-Cookie: INSERT-COOKIE=R180259338; path=/
Set-Cookie: CustHome=personal/index; expires=Sun, 05-Nov-2023 18:51:51 GMT; path=/; HttpOnly

mtaylor at omg-2 in ~/tmp
$ http --print=Hh GET http://www.axisbank.com/ User-Agent:"$FFOS"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.axisbank.com
User-Agent: Mozilla/5.0 (Mobile; rv:18.1) Gecko/18.1 Firefox/18.1

HTTP/1.1 200 OK
Cache-Control: no-cache, no-store
Content-Length: 97693
Content-Type: text/html; charset=utf-8
Date: Tue, 05 Nov 2013 18:51:55 GMT
Expires: -1
Pragma: no-cache
Set-Cookie: INSERT-COOKIE=R180259338; path=/
Set-Cookie: CustHome=personal/index; expires=Sun, 05-Nov-2023 18:51:55 GMT; path=/; HttpOnly
Set-Cookie: LastVisited=visit1=/personal/index.aspx&title1=Default Home Page&category1=Home Pages&visit2=&title2=&category2=&visit3=&title3=&category3=&visit4=&title4=&category4=&visit5=&title5=&category5=&visit6=&title6=&category6=; expires=Sun, 05-Nov-2023 18:51:55 GMT; path=/; HttpOnly

We need to contact them and ask that they consider the Firefox OS UA as a mobile device, just like they do for Firefox for Android.

Comment 2

[Abdul Rauf [:haseeb]]

Contacted via Twitter https://twitter.com/haseeb_offline/status/397999843685040128

Comment 3

[Abdul Rauf [:haseeb]]

Sent a mail to [e-mail]

Comment 4

[Karl Dubost💡 :karlcow]

Tried through twitter
http://twitter.com/MozWebCompat/status/570042256649887745

Comment 5

[Karl Dubost💡 :karlcow]

Attachment: firefox-os-ua-sniffing.jpg

Contacted again by email with screenshots as requested in their twitter message.
https://twitter.com/MozWebCompat/status/570042256649887745
https://twitter.com/MozWebCompat/status/570079829015400448

Message:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi, 

This is a followup on 
http://twitter.com/AxisBankSupport/status/570072621284356096

I'm Karl working for Mozilla on Web Compatibility issues for Firefox.

We have identified an issue with regards to http://www.axisbank.com/ Web site
on Firefox OS smartphones. This is a *technical* issue, not a customer issue.
We would like to find the right person in your technical team, so we can 
resolve this issue together.  

Could you help us?

This is a detailed description of the bug.
https://bugzilla.mozilla.org/show_bug.cgi?id=933601
See also the screenshot below. 

If any help is required, we can go through the bugs with the engineers, Web developers in charge of solving them.

Thanks.
Best Regards.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Comment 6

[Karl Dubost💡 :karlcow]

Closing as we are not working on Firefox OS anymore.