Closed Bug 933626 Opened 11 years ago Closed 11 years ago

Current Beta 26 beta 1 for Windows crashes on startup

Categories

(Firefox :: General, defect)

26 Branch
x86_64
Windows 7
defect
Not set
blocker

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: anschitech, Unassigned)

Details

After updating Firefox using the auto-update function Firefox crashed on the restart. Now Firefox crashes at every try to start it with this message: XML-Verarbeitungsfehler: Nicht definierte Entität Adresse: chrome://browser/content/browser.xul Zeile Nr. 239, Spalte 5: <broadcaster id="devtoolsMenuBroadcaster_DevAppMgr" ----^
Can you please give the links to the corresponding crash reports? (you can find them in about:crashes)
Flags: needinfo?(anschitech)
As this report is about firefox crashing on startup, and I do not know where the crash reports are stored on the harddisk drive, I can't provide this information. I did not go back to 26 beta 0.
Flags: needinfo?(anschitech)
The error is caused by an incompatible add-on, try the advice here: https://support.mozilla.org/en-US/questions/973340 If that doesn't help, please ask for help on https://support.mozilla.org/ Thanks.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → WORKSFORME
Hello Mats, thanks for the reply. I didn't know about the safe startup. I couldn't figure out which plugin caused the crash. I did a complete uninstall of Firefox and reinstalled the latest Beta and reinstalled my plugins. Now everything works just fine. Strange.
I managed to solve this by launching in safe mode ( firefox.exe -safe-mode ) and removing "English (GB) Language Pack 25.0", I had noticed there's no update available for 26 yet.
Flags: needinfo?(stijn.herreman)
I'm not sure if I can provide much additional info. I've installed the 26.0 release of https://addons.mozilla.org/en-US/firefox/addon/english-gb-language-pack/ now and it works fine. Like I mentioned, it wasn't available at the time of the release of Firefox 26. I believe an extension is automatically disabled when that happens, so perhaps something went wrong there.
Flags: needinfo?(stijn.herreman)
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