cleartrip.com isn't redirecting to mobile site on Firefox OS

RESOLVED FIXED

Status

RESOLVED FIXED
5 years ago
3 years ago

People

(Reporter: haseeb, Assigned: haseeb)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [mobile-compat-form][country-in][serversniff][webkitcss][sitewait], URL)

(Assignee)

Description

5 years ago
Site: http://www.cleartrip.com/
cleartrip.com isn't redirecting to mobile site on Firefox OS

:: Steps To Reproduce

1.Open Firefox browser
2.Enter cleartrip.com

:: Expected Result

http://www.cleartrip.com/ mobile site

:: Actual Result

http://www.cleartrip.com/ desktop site

:: Additional Information

Software Version: Firefox OS simulator 4.0
Reporter's User Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/28.0.1500.71 Chrome/28.0.1500.71 Safari/537.36
It appears that they're doing the mobile detection via the server, however there are a few problems with the "mobile" version of the site: https://gist.github.com/miketaylr/7415705 suggests that they might be using Web SQL (which Gecko does not support) and https://gist.github.com/miketaylr/7415768 shows that they're only using -webkit- prefixed CSS for a number of properties.

So we should contact them and ask to redirect Firefox OS to the mobile site, but also ask that they add prefixless CSS3 properties. If we get a good contact with them, it would also be good to ask if they are indeed using WebSQL (and if there are fallbacks in place).
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [mobile-compat-form] → [mobile-compat-form][country-in][serversniff][contactready][webkitcss]
(Assignee)

Comment 2

5 years ago
contacttwitter
https://twitter.com/haseeb_offline/status/400650688075538432
Whiteboard: [mobile-compat-form][country-in][serversniff][contactready][webkitcss] → [mobile-compat-form][country-in][serversniff][contactready][webkitcss][sitewait]
(Assignee)

Updated

5 years ago
Assignee: nobody → Abdulraufhaseeb
Status: NEW → ASSIGNED
Whiteboard: [mobile-compat-form][country-in][serversniff][contactready][webkitcss][sitewait] → [mobile-compat-form][country-in][serversniff][webkitcss][sitewait]
(Assignee)

Comment 3

5 years ago
contactf2f
I had a conversation with Sunit Singh at Meta Refresh Bangalore, it's gonna take a while for them  to fix this issue.
They have two mobile sites, one simplified (where you can only fly to/from airports in India..) served to Firefox on Android - see 975378 - and one fancy.
Depends on: 975378

Comment 5

4 years ago
This is not solved yet.
Abdul could you try to recontact the person to have a status?
Thanks.
Flags: needinfo?(Abdulraufhaseeb)
(Assignee)

Comment 6

4 years ago
contacttwitter
The guy i have contacted has left Cleartrip, contacted via tweet https://twitter.com/haseeb_offline/status/585346417079660544
Flags: needinfo?(Abdulraufhaseeb)
(Assignee)

Comment 7

4 years ago
Reply 
"""
Cleartrip

@haseeb_offline Your contact details has been forwarded to our concerned team for a call back. You can expect one shortly.
"""

Comment 8

4 years ago
contactemail
Also contacted by email through Bug 975378

Updated

3 years ago
Status: ASSIGNED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → FIXED
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