Closed Bug 935472 Opened 6 years ago Closed 5 years ago

blip.tv - no video plays

Categories

(Web Compatibility :: Mobile, defect)

Other
Gonk (Firefox OS)
defect
Not set

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: hsteen, Assigned: adamopenweb)

References

()

Details

(Whiteboard: [mobile-compat-form][video][clientsniff][sitewait])

Site: http://blip.tv
blip.tv - no video plays

:: Steps To Reproduce

We get the mobile version and things appear to work fine until I try to actually play a video - I get just a black area instead of the expected video content. (I've waited for a while to try to make sure it's not just a slow network issue or something)..

:: Expected Result

video

:: Actual Result

no video

:: Additional Information

Software Version: 1.1
Reporter's User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:25.0) Gecko/20100101 Firefox/25.0
Whiteboard: [mobile-compat-form] → [mobile-compat-form][video]
There's some clunky browser detection here:

	,embedByBrowser:function(){
		var target=$("#"+this.config.target);
		if(this.config.ios||this.config.ipad||this.config.android){
			this.embedMobile(target,this.config.android?"android":"ios");
		}
		else{
			if(this.config.isIE&&$("html").hasClass("lte7")){
				target.remove();
document.write('<div id="'+this.config.target+'">'+this.getLessIE8TagEmbedCode()+"</div>");
			}
			else{
				return this.embedFlash();
			}
		}
	}
	,initPlayer:function(callback){
		if(this.config.ios||this.config.ipad||this.config.android){
			this.initHTMLPlayer(callback);
		}
		else{
			this.initFlashPlayer(callback);
		}
	}
	,initHTMLPlayer:function(callback){
		var self=this,player=this.getPlayerObject();
		if(this.config.ios||this.config.android){
			window.controls=new BLIP.PlayerControls.HTML5PlayerControls({
				player:player,siteURL:this.config.siteURL
			}
			);
			BLIP.Object.prototype.fireEvent("player.embedded",{
				isHTML5:true,player:player,controls:window.controls
			}
			);
			if(typeof callback==="function"){
				callback();
			}
		}
	}
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [mobile-compat-form][video] → [mobile-compat-form][video][clientsniff][contactready]
Video works on iOS and on Chrome Android browser but not Firefox Android or Firefox OS.
Contacted on Twitter:

@blip Hi, would you know who to contact about web site issues? All the details are logged here: https://bugzilla.mozilla.org/show_bug.cgi?id=935472 Thanks! :)
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [mobile-compat-form][video][clientsniff][contactready] → [mobile-compat-form][video][clientsniff][sitewait]
Response from Twitter: Thanks, forwarding along to our technology team. Future requests for help can be sent to http://support.blip.com  - thx again!

Will wait for a response.
No response, creating a ticket on the support site.
Response from support:
"The engineering team is aware of this issue and is working on a fix. We have a fix for the Android that should be going out shortly, and we also believe we have a fix for the OS, though we have not been able to verify it with an emulator."
We're happy to verify the fix for them if it goes live :)

Emulator is not always a reliable place to test video, I guess.
(I can confirm it's fixed on Android. Perhaps ping them and remind them we can verify the fix on Firefox OS?)
Great thanks Hallvord. I provided the link to the simulator previously but emailed back as you requested, good idea.
I think we have a fix for FFOS. I can view the video on Flame v1.3 nicely but Tarako is crashing.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED
This seems to have regressed. On Firefox OS we get nothing but the black box. On Android it gets a bit further, but it hangs in a "spinning" state without actually playing the video.
Status: RESOLVED → UNCONFIRMED
Ever confirmed: false
Resolution: FIXED → ---
Ops, my test environment was odd - the UA string was empty
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago5 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Web Compatibility
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