935475 - metacafe.com sends desktop version of site

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[Hallvord R. M. Steen [:hallvors]]

Site: http://www.metacafe.com
metacafe.com sends desktop version of site

:: Steps To Reproduce

Server-side browser sniffing customizes the content sent from the metacafe.com URL. With "Android" in UA string we get a mobile, without a desktop site. (Luckily, videos play fine anyway)

:: Expected Result

Mobile site

:: Actual Result

desktop site

:: Additional Information

Software Version: 1.1
Reporter's User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:25.0) Gecko/20100101 Firefox/25.0

Comment 1

[Adam Stevenson [:adamopenweb]]

Contacted via form on site.

I'm working at Mozilla to solve Web Compatibility issues. I'm reporting an issue about your Web site not working properly with Firefox OS (Mozilla). This affects the following site:
 
         http://www.metacafe.com
 
Could you put me in contact with the right person in the Communications/Marketing team and/or Technical team in charge of your Web site?
 
The issue is described in detail on the Mozilla bug tracker: https://bugzilla.mozilla.org/show_bug.cgi?id=935475

Comment 2

[Adam Stevenson [:adamopenweb]]

No response, trying Twitter.

Comment 3

[Adam Stevenson [:adamopenweb]]

Emailing [e-mail].

Comment 4

[Karl Dubost💡 :karlcow]

Adam, 

metacafe belongs to Digital Collective Studios.

A human contact may help, maybe it will work better.
http://www.linkedin.com/in/markheyert1
https://twitter.com/markhhsp

Comment 5

[Adam Stevenson [:adamopenweb]]

Thanks Karl. Trying twitter: https://twitter.com/MozWebCompat/status/468804044983922688

Comment 6

[Mike Flynn]

Hey guys, I'm Mike Flynn, VP of Tech @ Collective Digital Studio / Metacafe. Looks like we need to add a string to Metacafe's mobile discovery code?

Comment 7

[Adam Stevenson [:adamopenweb]]

Hi Mike! Thanks for the quick response. Yes Firefox OS is not being detected as a mobile browser. The user agent string looks something like: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0 and the recommended way to detect is by searching for the string "Mobi". If you need any help let us know.

https://developer.mozilla.org/en-US/docs/Browser_detection_using_the_user_agent#OS

Comment 8

[Mike Flynn]

No problem, I'll dive in track this down ASAP.

I'll confirm back on this thread once we've released the change.

Comment 9

[Mike Flynn]

Just deployed a change, and you now get the mobile experience when you have a user agent like the example above.

If there's anything else you need, feel free to shoot me an email or hit me up on Twitter directly: @mikeflynn_

Comment 10

[Adam Stevenson [:adamopenweb]]

Wow that was fast. I'm getting the mobile site on both my devices. Thanks for the help Mike, we really appreciate it!

Comment 11

[Mike Flynn]

No problem at all! We're pretty quick around here! 

...now I just need to get a Firefox OS phone to play with!

Comment 12

[Karl Dubost💡 :karlcow]

(In reply to Mike Flynn from comment #11)
> ...now I just need to get a Firefox OS phone to play with!

:) A few suggestions:

* in Firefox Web Developer Tools (Menu Tools -> Web Developer -> App Manager)
  At the bottom there is "Start Simulator" (you might have to install a package for the first time)
  It creates a window for testing sites and apps.
  https://developer.mozilla.org/en-US/docs/Tools/Firefox_OS_Simulator

* For actual devices.
  Countries and availability
  https://www.mozilla.org/en-US/firefox/os/devices/
  Developer device coming soon
  https://developer.mozilla.org/en-US/Firefox_OS/Developer_phone_guide/Flame