935895 - uk.eonline.com sends desktop content

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect, P5)

Description

[Hallvord R. M. Steen [:hallvors]]

Site: http://uk.eonline.com
uk.eonline.com sends desktop content

:: Steps To Reproduce

On iPhone, uk.eonline.com redirects to eprotoeu.mtiny.com. This mobile version would work just fine on FirefoxOS  too.

:: Expected Result

mobile content and video

:: Actual Result

no mobile content

:: Additional Information

Software Version: 1.1
Reporter's User Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3

Comment 1

[Hallvord R. M. Steen [:hallvors]]

Server-side sniffing, detecting keywords like "Android" and "iOS".

Comment 2

[Karl Dubost💡 :karlcow]

I can't access uk.eonline.com, I'm redirected to www.eonline.com.
They have sites in Australia, USA, France, Italy, UK, Germany, Canada.

→ http --print hH uk.eonline.com "User-Agent: $APHUA"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: uk.eonline.com
User-Agent:  Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A334 Safari/7534.48.3

HTTP/1.1 302 Moved Temporarily
Cache-Control: max-age=0, no-cache
Connection: keep-alive
Content-Length: 0
Date: Thu, 30 Jan 2014 01:35:14 GMT
Expires: Thu, 30 Jan 2014 01:35:14 GMT
Location: http://www.eonline.com/
Pragma: no-cache
Server: AkamaiGHost
Set-Cookie: edition=uk; expires=Fri, 31-Jan-2014 01:35:14 GMT; path=/; domain=.eonline.com
Set-Cookie: adEdition=ooc; expires=Fri, 31-Jan-2014 01:35:14 GMT; path=/; domain


The redirection for mobile for Firefox Android is happening on the server side.

→ http --print hH www.eonline.com "User-Agent: $FANUA"
GET / HTTP/1.1
Accept: */*
Accept-Encoding: gzip, deflate, compress
Host: www.eonline.com
User-Agent:  Mozilla/5.0 (Android; Mobile; rv:18.0) Gecko/18.0 Firefox/18.0

HTTP/1.1 302 Moved Temporarily
Cache-Control: max-age=0, no-cache
Connection: keep-alive
Content-Length: 209
Content-Type: text/html; charset=iso-8859-1
Date: Thu, 30 Jan 2014 01:40:25 GMT
Expires: Thu, 30 Jan 2014 01:40:25 GMT
Location: http://eprotoeu.mtiny.com
Pragma: no-cache
Server: Apache/2.2.3 (CentOS) mod_jk/1.2.37 PHP/5.1.6 mod_perl/2.0.4 Perl/v5.8.8
Set-Cookie: edition=us; expires=Fri, 31-Jan-2014 01:40:25 GMT; path=/; domain=.eonline.com
Set-Cookie: adEdition=ooc; expires=Fri, 31-Jan-2014 01:40:25 GMT; path=/; domain=.eonline.com
Vary: Accept-Encoding


Firefos on Android is redirected to eprotoeu.mtiny.com which fails.

→ ping eprotoeu.mtiny.com
PING eprotoeu.mtiny.com (72.36.214.14): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
^C
--- eprotoeu.mtiny.com ping statistics ---
5 packets transmitted, 0 packets received, 100.0% packet loss


Interesting. There is first this giant script, which makes me believe there is another layer of possible failure.
http://www.eonline.com/resources/js/libs/eol/eol.userAgent.js  


Summary as of today.

* iOS         Safari     error eprotoeu.mtiny.com
* Firefox OS  Firefox    desktop
* Android     Firefox    error eprotoeu.mtiny.com
* Android     Opera Mobi desktop
* Android     Opera Mini desktop
* Android     UCWeb      error

Comment 3

[Hallvord R. M. Steen [:hallvors]]

Huh, so their mobile site doesn't work at all? It's a blessing in disguise to get the desktop version, then :-p

Comment 4

[Hallvord R. M. Steen [:hallvors]]

Temporary glitch, it seems - the oddly named eprotoeu.mtiny.com loads and works fine in my Firefox (desktop) now

Comment 5

[Hallvord R. M. Steen [:hallvors]]

hm.. tonight it was failing again :-( I still think that's sort of orthogonal to the sniffing problem, and we can try to contact them..

Comment 6

[Karl Dubost💡 :karlcow]

ok according to http://www.eonline.com/about/

> E! network is part of NBCUniversal Cable Entertainment, a division of NBCUniversal

and http://www.cegjobs.com/

> Based in Los Angeles, E! Entertainment Television
> Comcast Entertainment Group

The director seems to have just left
http://www.linkedin.com/in/pbbroyles
Testing an initial contact
http://twitter.com/MozWebCompat/status/484134097359343617

Comment 7

[Karl Dubost💡 :karlcow]

Maybe a chance?
http://twitter.com/MozWebCompat/status/562479929716002817

Comment 8

[Karl Dubost💡 :karlcow]

This redirect now to http://www.eonline.com/
which is still giving a desktop version.
Switching to needscontact

Comment 9

[Karl Dubost💡 :karlcow]

The Firefox OS project is not active anymore.