937441 - submarino.com.br has UA sniffer that doesn't detect Firefox OS

Status: RESOLVED INVALID

(Web Compatibility :: Site Reports, defect)

Description

[Leo Balter]

Site: http://www.submarino.com.br
submarino.com.br has UA sniffer that doesn't detect Firefox OS

:: Steps To Reproduce

1. open www.submarino.com.br on the 
2. The site checks on the navigator.userAgent if it's a mobile device
3. They have a easy to see js file specified to do the step number 2: http://img.submarino.com.br/js/mobileRedir.js
4. "var isMobile = userAgent.match(/iP(hone|od)|Android.*Mobile|BlackBerry/) != null;" 
...

:: Expected Result

get redirected to the m.submarino.com.br as it happens on Firefox for Android

:: Actual Result

it keeps me on the full and big sized desktop version. 

:: Additional Information

Software Version: Firefox OS 1.1.0.1
Device Information: LG Fireweb D300. Firefox OS 1.1
Reporter's User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0

Comment 1

[Mike Taylor [:miketaylr]]

Yep, good find Leo.

To fix it, they could change:

var isMobile = userAgent.match(/iP(hone|od)|Android.*Mobile|BlackBerry/) != null;

to something like:

var isMobile = userAgent.match(/iP(hone|od)|(?:Android.*)?Mobile(?:.*Firefox)?|BlackBerry/) != null;

Or if they want to be more inclusive,

var isMobile = userAgent.match(/iP(hone|od)|Mobile|BlackBerry/) != null;

Comment 2

[Mike Taylor [:miketaylr]]

Eh, maybe the non-capturing is overkill, |(Android.*)?Mobile(.*Firefox)| looks less scary.

Comment 3

[Adam Stevenson [:adamopenweb]]

Email sent using the site support form (http://www.submarino.com.br/atendimento-email).

Comment 4

[Leo Balter]

Probably is better to contact them is via b2w inc. http://www.b2wdigital.com/contatos They are responsible for Submarino, Americanas, etc.

Maybe I have contacts in Facebook that works at B2W.

Comment 5

[Adam Stevenson [:adamopenweb]]

Olá Adam Stevenson,

Seu atendimento referente ao pedido 0000000000  foi registrado na nossa Central de Relacionamento e o protocolo é 2014012052461.

Obrigado,

Time Submarino

Comment 6

[Adam Stevenson [:adamopenweb]]

Thanks Leo! I'll let you know if I hear anything back as well.

Comment 7

[Adam Stevenson [:adamopenweb]]

Response asking to send email to [e-mail]. I sent standard opening letter in Portuguese.

Comment 8

[Mike Taylor [:miketaylr]]

I explained the issue to a contact from B2W that Leo provided me.

Comment 9

[Adam Stevenson [:adamopenweb]]

I'm getting the desktop site in Chrome/Firefox Android and in mobile Safari. If I navigate to m.submarino.com.br I get the mobile version, but the redirects aren't happening for me.

Mike - can you confirm if you get the same?

Comment 10

[Hallvord R. M. Steen [:hallvors]]

Same here

Comment 11

[Mike Taylor [:miketaylr]]

Yep, <!--script src="http://img.submarino.com.br/js/mobileRedir.js"></script-->.

I guess I'll close this as INVALID now, since everyone gets the desktop site.