943343 - [Costcontrol] Not always is updated information about calls made and sms sent for the user

Status: VERIFIED FIXED

(Firefox OS Graveyard :: Gaia::Cost Control, defect)

Description

[Loli (:lolimartinezcr)]

This error occurs randomly, QA team will try to add steps

testrun4 build: 
Comercial RIL 
Gecko-35d902d 
Gaia-c736d91

Comment 1

[Loli (:lolimartinezcr)]

Tested again:
12/17
Hamachi
Gecko 12e9915
Gaia 888f9df

Comment 2

[Joe Cheng [:jcheng] (please needinfo)]

mri, can you also provide some information for QA to grab the logcat when this occurs? thanks

Comment 3

[gbennett]

I believe making calls and sending SMS does not take up mobile or wifi usage in the US. Is it possible for QAnalysts to test this?

Comment 4

[gbennett]

Need info for comment 3.

(In reply to gbennett from comment #3)
> I believe making calls and sending SMS does not take up mobile or wifi usage
> in the US. Is it possible for QAnalysts to test this?

Comment 5

[Jason Smith [:jsmith]]

(In reply to gbennett from comment #4)
> Need info for comment 3.
> 
> (In reply to gbennett from comment #3)
> > I believe making calls and sending SMS does not take up mobile or wifi usage
> > in the US. Is it possible for QAnalysts to test this?

I don't know if that's specifically what this bug is talking about. We need better clarification from the reporter here of the bug here.

Comment 6

[isabelrios]

Hi,

To be able to see the billing part (calls made and sms sent) of the cost control application it is necessary to use an specific SIM card for a country in which that part is enabled. For example a VIVO SIM card.

Without a SIM card with billing support it is not possible to see that part of the app. 

This bug was filed because the number of calls made and SMSs sent were not right according to the calls made or SMSs sent, the count was not correct. Will check it with a newer build to see whether it is still reproducible.

Thanks

Comment 7

[Joe Cheng [:jcheng] (please needinfo)]

triage: minus for now until this is confirmed again

Comment 8

[gbennett]

Removing myself from QA contact and adding QARegressExclude as QAnalysts do not have a proper SIM to obtain steps/STR.

Comment 9

[Marina Rodríguez [:mai]]

Attachment: patch v1.0

IMO, this could be produced when there are not running any Usage process and the user makes a call or send an sms and because of that the iccdId is not loaded before message-handler starts. This produces the following error when try to load the iccInfo to track the sms and calls.

Content JS ERROR at app://costcontrol.gaiamobile.org/js/config/config_manager.js:73 in requestConfiguration: No iccInfo available

Please Salva, could you review this patch?
Regards

Comment 10

[Salvador de la Puente González [:salva]]

STR:

0 - Using a VIVO SIM card configured as postpaid...
1 - Open a terminal and start a shell session on the device
2 - Issue b2g-ps and locate Usage pid if exists, if not go to step 4
3 - Kill the Usage application: kill -s9 <usage-pid> *
4 - Send a SMS
5 - Open Usage application

Expected:
The SMS has been count.

Actual:
The SMS has not been count.

* This is bug is not random but it occurs if the Usage application has been killed under memory pressure which is very likely in our reference devices. These first steps could seem not reproducible by an end user but allow us to mimic the behaviour when OOM killer has terminated the Usage app.

I think the user impact is high enough to be considered a blocking so adding question mark.

Comment 11

[Salvador de la Puente González [:salva]]

Comment on attachment 8364915 [details] [review]
patch v1.0

Working fine. Thank you. x)

Comment 12

[Marina Rodríguez [:mai]]

Master: 22cdc122aad840d6a26fa055a34689667bc6e2ea

Comment 13

[Preeti Raghunath(:Preeti)]

1.3+

Comment 14

[John Ford [:jhford] CET/CEST Berlin Time]

Uplifted 22cdc122aad840d6a26fa055a34689667bc6e2ea to:
v1.3: c472ab016918fb8baec901823cb79b9aafdf9431

Comment 15

[Loli (:lolimartinezcr)]

Tested (01/29/2014) and working
Gecko 9c7f92f
Gaia 77fdf05

Comment 16

[bhavana bajaj [:bajaj]]

https://github.com/mozilla-b2g/gaia/commit/c472ab016918fb8baec901823cb79b9aafdf9431 => commit has landed on 1.3t as well.