94884 - bug-helper doesn't work

Status: VERIFIED DUPLICATE of bug 69292

(Bugzilla :: Bugzilla-General, defect)

Description

[targon69]

I tried to enter a bug with the bug-helper.
After filling out all the fields and clicking on submit it complained about an
"undescriptive" summary field (it wasn't).
I changed the summary and clicked commit again, but nothing happened (even after
clicking commit repeatedly).
I could not send the bug at all with the helper (and I won't try again for this
one).

Browser: Mozilla 0.9.3

Comment 1

[Jacob Steenhagen]

-> Bugzilla Helper so Gerv can look at it.

Comment 2

[Gervase Markham [:gerv]]

targon69: Can you tell me what Descriptions you were using that it didn't like,
and what browser you were using?

Gerv

Comment 3

[targon69]

the browser was mozilla 0.9.3 and the summary was "focus mishandling".
I added random characters to the subject to make it longer after bugzilla
complained, but the commit button had no effect from then on.

Comment 4

[Gervase Markham [:gerv]]

"Focus Mishandling" is too short - i.e. it has too few words in it, it's not
descriptive enough. Adding random characters wouldn't help, unless there were
spaces in there. Try using four or more words.

Can I close this bug as INVALID, then? :-)

Gerv

Comment 5

[targon69]

There were spaces in there! 

It was still not accepted. The error message was only displayed once. From then
on, all clicks on commit were ignored.

Comment 6

[Gervase Markham [:gerv]]

Could you do this again in a recent nightly build and, when it doesn't work,
pull down Tasks | Tools | Javascript Console and paste in what you see?

Thanks,

Gerv

Comment 7

[targon69]

I checked the Javascript console with 0.9.3 and it displayed two messages saying
"Error: uncaught exception: Permission denied to access property".

Hmm. The bug-helper is reusing the same window to finally submit the bug report,
isn't it? Opening a new window will not work because I have disabled pop-ups in
my user.js file. Could that be the problem?

Comment 8

[Gervase Markham [:gerv]]

Yep, that's the problem. It does a pop-up. Ideally, we'd detect the failure and
reuse the window. This is what I was trying to do over in bug 69292, but I
stalled on finding a solution whose JS was cross-browser.

If you'd like to pop over there and work something out, I'd be very grateful :-)

Gerv

*** This bug has been marked as a duplicate of 69292 ***

Comment 9

[Matt Perry]

Verified dupe

Comment 10

[Hixie (not reading bugmail)]

Webtools/Bugzilla Helper is being retired.

Comment 11

[Dave Miller [:justdave]]

clearing milestone on all DUPLICATE/WONTFIX/WORKSFORME/INVALID so they'll show
up as untriaged if they get reopened.  "Jiminy Cricket!" for the filters (and I
don't care if it's spelled wrong ;)