957353 - [IARC] content ratings can't be created on -dev pointing to IARC production

Status: RESOLVED FIXED

(Marketplace Graveyard :: Developer Pages, defect, P1)

Description

[Kevin Ngo [:ngoke]]

STR:

1. Submit an app.
2. Set up content ratings (go through the IARC tool).
3. Click confirm on IARC tool.
4. Go back to the app's content rating page.

Expected:

The page is refreshed, showing the content ratings summary page.

Actual:

The spinner keeps spinning, content ratings haven't been created on Marketplace side.

Notes:

The tool is supposed to hit our API at https://marketplace-dev.allizom.org/api/v1/apps/app/<APP_SLUG>/content-ratings/pingback/, which we pass into the form. I'm not sure what the issue is, is marketplace-dev not whitelisted on the IARC production box?

Comment 1

[Kevin Ngo [:ngoke]]

Alternative STR:

1. Submit an app.
2. Go to content ratings edit page.
3. Input a valid submission ID/security code.

Expected:

Content ratings are created.

Actual:

The submission ID and security code is invalid (content ratings aren't returned from the IARC API).

Comment 2

[David Kassack]

Simon and/or Christine, please respond to this ASAP.

Comment 3

[Kevin Ngo [:ngoke]]

This is probably a Marketplace issue, not an IARC issue.

I think we have the Demo instance hard-coded in some locations of our code.

Comment 4

[David Kassack]

OK.  Just let us know if we can assist.

Comment 5

[Kevin Ngo [:ngoke]]

Okay, I fixed calling GET_APP_INFO by pulling down the production WSDL.

However, we aren't receiving the pingback to our API after going through the rating tool.

We are passing in https://marketplace-dev.allizom.org/api/v1/apps/app/<APP_SLUG>/content-ratings/pingback/ as the pingbackurl to https://www.globalratings.com/IARCPRODRating/Submission.aspx

Does the production submission endpoint allow the pingbackurl to come from https://marketplace-dev.allizom.org?

Comment 6

[Christine McCarthy]

I took a look at this first thing this morning and found on the issue on our end. It has been corrected now, the pingback should be received when completing a submission.

Comment 7

[Kevin Ngo [:ngoke]]

Thanks Christine! Everything is working perfectly now.