[IARC] content ratings can't be created on -dev pointing to IARC production

RESOLVED FIXED in 2014-01-14

Status

Marketplace
Developer Pages
P1
blocker
RESOLVED FIXED
4 years ago
4 years ago

People

(Reporter: ngoke, Assigned: ngoke)

Tracking

2014-01-14
x86
Mac OS X
Points:
---

Details

(Whiteboard: [qa+])

(Assignee)

Description

4 years ago
STR:

1. Submit an app.
2. Set up content ratings (go through the IARC tool).
3. Click confirm on IARC tool.
4. Go back to the app's content rating page.

Expected:

The page is refreshed, showing the content ratings summary page.

Actual:

The spinner keeps spinning, content ratings haven't been created on Marketplace side.

Notes:

The tool is supposed to hit our API at https://marketplace-dev.allizom.org/api/v1/apps/app/<APP_SLUG>/content-ratings/pingback/, which we pass into the form. I'm not sure what the issue is, is marketplace-dev not whitelisted on the IARC production box?
(Assignee)

Comment 1

4 years ago
Alternative STR:

1. Submit an app.
2. Go to content ratings edit page.
3. Input a valid submission ID/security code.

Expected:

Content ratings are created.

Actual:

The submission ID and security code is invalid (content ratings aren't returned from the IARC API).
Blocks: 929812
Severity: normal → blocker
Priority: -- → P1
Target Milestone: --- → 2014-01-14

Comment 2

4 years ago
Simon and/or Christine, please respond to this ASAP.
(Assignee)

Comment 3

4 years ago
This is probably a Marketplace issue, not an IARC issue.

I think we have the Demo instance hard-coded in some locations of our code.

Comment 4

4 years ago
OK.  Just let us know if we can assist.
(Assignee)

Comment 5

4 years ago
Okay, I fixed calling GET_APP_INFO by pulling down the production WSDL.

However, we aren't receiving the pingback to our API after going through the rating tool.

We are passing in https://marketplace-dev.allizom.org/api/v1/apps/app/<APP_SLUG>/content-ratings/pingback/ as the pingbackurl to https://www.globalratings.com/IARCPRODRating/Submission.aspx

Does the production submission endpoint allow the pingbackurl to come from https://marketplace-dev.allizom.org?

Comment 6

4 years ago
I took a look at this first thing this morning and found on the issue on our end. It has been corrected now, the pingback should be received when completing a submission.
(Assignee)

Comment 7

4 years ago
Thanks Christine! Everything is working perfectly now.
Assignee: nobody → kngo
Status: NEW → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → FIXED
Whiteboard: [qa+]
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