960949 - www.kuronekoyamato.co.jp sends desktop site to Firefox OS

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect, P5)

Description

[Hallvord R. M. Steen [:hallvors]]

Attachment: 097.png

Compare the responses to the following HTTP requests:

GET / HTTP/1.1
Host: www.kuronekoyamato.co.jp
User-Agent: Mozilla/5.0 (Mobile; rv:23.0) Gecko/23.0 Firefox/23.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive

HTTP/1.1 302 Found
Date: Fri, 17 Jan 2014 10:07:13 GMT
Server: Apache
Location: http://www.kuronekoyamato.co.jp/top.html
Content-Length: 298
Connection: close
Content-Type: text/html; charset=iso-8859-1

------------------------------------------------------------------
GET / HTTP/1.1
Host: www.kuronekoyamato.co.jp
User-Agent: Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420+ (KHTML, like Gecko) Version/3.0 Mobile/1A543a Safari/419.3
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive

HTTP/1.1 302 Found
Date: Fri, 17 Jan 2014 10:07:15 GMT
Server: Apache
Location: http://www.kuronekoyamato.co.jp/smp/index.html
Content-Length: 304
Connection: close
Content-Type: text/html; charset=iso-8859-1

------------------------------------------------------------------

Comment 1

[Karl Dubost💡 :karlcow]

The site has an English area http://www.kuronekoyamato.co.jp/en/
Kuronekoyamato is an important everything delivery company. 


They have an inquiry form in English, let's try there first 
https://contact-us.kuronekoyamato.co.jp/webtoi/english/top.do


> We received your inquiry under number 140120-002

Comment 2

[Karl Dubost💡 :karlcow]

Sent a reminder today.

Maybe a Japanese Speaking person can try to contact them directly. I'm not sure they understood my first request.

Yamato Transport Co., Ltd. 
2-16-10, Ginza, Chuuo-ku,
Tokyo 104-8125
Tel.[phone]

Comment 3

[Makoto Kato [:m_kato]]

Karl-san, could you use the following form?
https://form.kuronekoyamato.co.jp/form/ml/cl/ip/MLCLIPJS0010.jsp

Comment 4

[Karl Dubost💡 :karlcow]

ok Done using this form.
Thanks.

Comment 5

[Karl Dubost💡 :karlcow]

They replied that:

> ここで言われる FireFox とは、PC版のWebブラウザーではなく、FireFox OS 
> というスマートフォン用 OS のことです。
> 現在、www.kuronekoyamato.co.jpにアクセスした場合、iPhone（iOS)と
> Android OSに限り、スマートフォン用の画面を出しています。
> こちらはアクセスしてきた端末を判別して振り分ける設定をサーバに入れているからですが、
> FireFox OSでも出せないでしょうかという質問になるかと思います。
> FireFox OSに対応したスマートフォンが日本ではあまり販売されていない状況なので、
> こちらを出すかどうかは検討させていただきたいと思います。
> ご連絡ありがとうございます。


Makoto-san, could you contact them again through
https://form.kuronekoyamato.co.jp/form/ml/cl/ip/MLCLIPJS0010.jsp
My Japanese is not good enough for replying with more detailed information.

The three main arguments are:

1. The current mobile site is working with Firefox OS and Firefox Android. The CSS is already compatible. We have tested it. They can test themselves with Firefox on Android. Same rendering engine.
2. The phone is not sold in Japan, but they will get users in Japan. They have nothing to lose. Just the opposite, more satisfied customers. It's just the server side detection to fix.
3. Recommend them to contact directly Mozilla in Japan to explain the context.


Thanks

Comment 6

[Karl Dubost💡 :karlcow]

The form has not been effective.
We need to find a developer or a project manager inside Kuroneko

Firefox OS still receives the desktop site.
while Firefox Android (same rendering engine) receives the mobile site.
http://www.kuronekoyamato.co.jp/smp/index.html

They have nothing to fix, just the redirection. Easy fix. That's important to remind during contact.

Comment 7

[Karl Dubost💡 :karlcow]

Let's try to contact them in Japanese. But so far they didn't answer positively.

Comment 8

[Sylvestre Ledru [:Sylvestre]]

Closing as we are not working on Firefox OS anymore.