Closed Bug 962637 Opened 10 years ago Closed 10 years ago

Firefox Accounts (Confirmation Mail) - Report it link not implemented

Categories

(Cloud Services :: Server: Firefox Accounts, defect)

defect
Not set
normal

Tracking

(firefox29 affected, fennec29+)

RESOLVED INVALID
Tracking Status
firefox29 --- affected
fennec 29+ ---

People

(Reporter: ioana.chiorean, Unassigned)

References

Details

(Whiteboard: [qa+])

Attachments

(1 file)

Attached image reportitlink.jpg
Build: 2014-01-22 Nightly Firefox 29
OS: Android 4.2.2
Device: Galaxy Nexus 

Steps:
1. Settings -> Add account -> Firefox Account
2. Configure a new account
3. Check the mail you receive on desktop
4. Tap Report it link
5. Check the received mail on phone - gmail client in my case
6. Check the Report it text

Expected result:
- The Report it link from mail should work 

Actual result:
- the Report it link from mail doesn't trigger any action

Note:
- Opening the mail on the Gmail client on Android will not show a link for Report it (the use will see the text but no suggested action to do it).
Also, the 'R' should be lowercase.
Component: Android Sync → Server: Firefox Accounts
Product: Android Background Services → Mozilla Services
QA Contact: jbonacci
OS: Android → All
Hardware: ARM → All
Additionally, we need a plain text fallback email!
Blocks: 905997
Whiteboard: [qa+]
tracking-fennec: ? → 29+
Current UX design doesn't have a "Report it" link, so after that's implemented, this will be invalid.

https://www.dropbox.com/s/xiqln0xsaiwxe3d/Verification%20Email.pdf
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → INVALID
(In reply to Chris Karlof [:ckarlof] from comment #3)
> Current UX design doesn't have a "Report it" link, so after that's
> implemented, this will be invalid.
> 
> https://www.dropbox.com/s/xiqln0xsaiwxe3d/Verification%20Email.pdf

So that will be the e-mail you receive to confirm? And It someone uses my e-mail, what can I do to undo the action?
(In reply to Ioana Chiorean from comment #4)

> So that will be the e-mail you receive to confirm? And It someone uses my
> e-mail, what can I do to undo the action?

Not much at this point. However, they can't do anything with the account they created (unless you they have access to your email account to verify the email), and the legitimate user can re-claim the account by reseting the password. 

In the future, we plan support for "Report it" or something similar, but we need fraud/abuse infrastructure in place before "Report it" will be meaningful. We're working on it.
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