962997 - Crash with DPReview.com pages (also crashes Fedora 19-64b KDE session)

Status: RESOLVED INCOMPLETE

(Firefox :: Untriaged, defect)

Description

[dcostebug]

Attachment: Firexox_add-ons.zip

Display http://www.dpreview.com/articles/6018399843/using-third-party-lenses-on-the-sony-a7-a7r

Scroll down

=> KDE session crashed (including Firefox !) => returned to X login screen


This problem also happened before with other DPReview pages, especially when displaying large jpg images in the 'gallery' available at the end of camera reviews.


Will also submit bug to Fedora

Firefox 26.0
Snapshot of extensions + plugins + dictionaries in attached file.

System: 

Fedora Core 19 64-bit (yum update just wants to upgrade ffmpeg_libs)
Linux Mymachine 3.12.6-200.fc19.x86_64 #1 SMP Mon Dec 23 16:33:38 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Firefox 26.0

HP8470p Laptop Intel core i5-3380M CPU @ 2.9GHz
8GB memory

Multi-screen config:
Laptop's AUOptronics LVDS 1600x900
+ DELL 2408 1920x1200 (DisplayPort on docking station)
+ DELL 2007 1600x1200 (DVI on docking station)

CPU: Intel(R) Core(TM) i5-3380M CPU @ 2.90GHz
GPU: Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]
Audio: HDA Intel PCH (92HD81B1X5 Alt Analog)
Audio: ALSA Timer Device
Audio: ALSA Sequencer Device
Audio: HDA Intel PCH (92HD81B1X5 Analog)
Audio: HDA Intel PCH(HDA Intel ALSA hardware specific Device)
Audio: HD-Audio Generic
Audio: HD-Audio Generic (HDMI 0)
Audio: HDA Intel PCH
Audio: Turks/Whistler HDMI Audio [Radeon HD 6000 Series]
Audio: HD-Audio Generic(HDA Intel ALSA hardware specific Device)
Network: 82579LM Gigabit Network Connection
Network: AX88772A Fast Ethernet (USB-Ethernet adapter)
Network: Loopback device Interface
Network: Centrino Advanced-N 6205 AGN

Comment 1

[Loic]

Are you able to reproduce the crash:
1) in safe mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
2) with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[dcostebug]

(In reply to Loic from comment #1)
> Are you able to reproduce the crash:
> 1) in safe mode:

=> Yes, reproduced

> 2) with a fresh profile:

=> Yes, reproduced with firefox started with both -P and -safe-mode

FYI I also filed a bug in Fedora's bugzilla:
https://bugzilla.redhat.com/show_bug.cgi?id=1056979

ps: French is my mother tongue if it can help anyhow.

Comment 3

[Wayne Mery (:wsmwk)]

Using newer version, please attach stacktrace file to the bug report.
see https://developer.mozilla.org/en-US/docs/How_to_get_a_stacktrace_for_a_bug_report#Linux

Comment 4

[dcostebug]

(In reply to Wayne Mery (:wsmwk) from comment #3)
> Using newer version, please attach stacktrace file to the bug report.
> see
> https://developer.mozilla.org/en-US/docs/
> How_to_get_a_stacktrace_for_a_bug_report#Linux

Hello,

I now have a fedora 20 install (still 64-bit). 
Firefox version is 30.0. 
Bug is reproduced.

I have run the following:

# debuginfo-install firefox

# debuginfo-install expat-2.1.0-7.fc20.x86_64 harfbuzz-0.9.27-1.fc20.x86_64 libICE-1.0.8-6.fc20.x86_64 libSM-1.2.1-6.fc20.x86_64 libXau-1.0.8-2.fc20.x86_64 libXcomposite-0.4.4-4.fc20.x86_64 libXcursor-1.1.14-2.fc20.x86_64 libXdamage-1.1.4-4.fc20.x86_64 libXfixes-5.0.1-2.fc20.x86_64 libXi-1.7.2-2.fc20.x86_64 libXinerama-1.1.3-2.fc20.x86_64 libXrandr-1.4.1-2.fc20.x86_64 libXxf86vm-1.1.3-2.fc20.x86_64 libdrm-2.4.54-1.fc20.x86_64 libpng-1.6.6-3.fc20.x86_64 libselinux-2.2.1-6.fc20.x86_64 libuuid-2.24.2-1.fc20.x86_64 libwayland-client-1.2.0-3.fc20.x86_64 libwayland-server-1.2.0-3.fc20.x86_64 libxcb-1.9.1-3.fc20.x86_64 mesa-libEGL-10.1.5-1.20140607.fc20.x86_64 mesa-libGL-10.1.5-1.20140607.fc20.x86_64 mesa-libgbm-10.1.5-1.20140607.fc20.x86_64 mesa-libglapi-10.1.5-1.20140607.fc20.x86_64 pcre-8.33-4.fc20.x86_64 pixman-0.30.0-3.fc20.x86_64 systemd-libs-208-17.fc20.x86_64 xcb-util-0.3.9-3.fc20.x86_64 xz-libs-5.1.2-9alpha.fc20.x86_64

$ gdb /usr/lib64/firefox/firefox
...
(gdb) run
Starting program: /usr/lib64/firefox/firefox
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib64/libthread_db.so.1".
[New Thread 0x7ffff328e700 (LWP 29807)]
[Thread 0x7ffff328e700 (LWP 29807) exited]

(process:29803): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Detaching after fork from child process 29808.
[Inferior 1 (process 29803) exited normally]
(gdb)

And visited the same dpreview page, but then again the complete firefox + kde session just crash.
I do not get a chance to run anything in gdb (ex: thread apply all bt full).
The KDE session closes and I directly return to the KDE login screen.

Please advise if I should do something else.

Comment 5

[dcostebug]

(In reply to dcostebug from comment #4)
Correction: I have read a little further the debug instructions.

Using following procedure, bug is slightly harder to reproduce but it may still happen.
When I quickly scroll the dpreview page, it will either crash or pause for a second or 2 when displaying the photographs.
I really suspect those pictures to be connected to the issue...


# debuginfo-install firefox xulrunner
# debuginfo-install icedtea-web-1.5-2.fc20.x86_64 libXScrnSaver-1.2.2-6.fc20.x86_64 libcanberra-0.30-4.fc20.x86_64 libogg-1.3.0-6.fc20.x86_64 libtasn1-3.6-1.fc20.x86_64 libtdb-1.2.12-2.fc20.x86_64 libtool-ltdl-2.4.2-23.fc20.x86_64 libvorbis-1.3.4-1.fc20.x86_64 nss-mdns-0.10-13.fc20.x86_64 nss-softokn-3.16.1-1.fc20.x86_64 nss-softokn-freebl-3.16.1-1.fc20.x86_64 oxygen-gtk2-1.4.5-1.fc20.x86_64


$ firefox -g -safe-mode
MOZILLA_FIVE_HOME=/usr/lib64/firefox
  LD_LIBRARY_PATH=/usr/lib64/firefox:/usr/lib64/firefox/plugins:/usr/lib64/firefox
DISPLAY=:0
FONTCONFIG_PATH=/etc/fonts:/usr/lib64/firefox/res/Xft
DYLD_LIBRARY_PATH=/usr/lib64/firefox:/usr/lib64/firefox
     LIBRARY_PATH=
       SHLIB_PATH=/usr/lib64/firefox:/usr/lib64/firefox
          LIBPATH=/usr/lib64/firefox:/usr/lib64/firefox
       ADDON_PATH=
      MOZ_PROGRAM=/usr/lib64/firefox/firefox
      MOZ_TOOLKIT=
        moz_debug=1
     moz_debugger=
moz_debugger_args=
which: no ddd in (/usr/lib64/qt-3.3/bin:/usr/NX/bin:/usr/lib64/ccache:/usr/local/bin:/usr/bin:/bin:/usr/games:/usr/local/sbin:/usr/sbin:/opt/STM/STLinux-2.4/host/bin:/home/costed/bin:/home/costed/.local/bin:/home/costed/bin)
/usr/bin/gdb  --args /usr/lib64/firefox/firefox -safe-mode
GNU gdb (GDB) Fedora 7.7.1-13.fc20
Copyright (C) 2014 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-redhat-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>.
Find the GDB manual and other documentation resources online at:
<http://www.gnu.org/software/gdb/documentation/>.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from /usr/lib64/firefox/firefox...Reading symbols from /usr/lib/debug/usr/lib64/firefox/firefox.debug...done.
done.
(gdb) run
Starting program: /usr/lib64/firefox/firefox -safe-mode
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib64/libthread_db.so.1".
[New Thread 0x7ffff43a4700 (LWP 6585)]
[Thread 0x7ffff43a4700 (LWP 6585) exited]

(process:6581): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Detaching after fork from child process 6586.
[New Thread 0x7ffff43a4700 (LWP 6588)]
[New Thread 0x7fffebf5a700 (LWP 6589)]
[New Thread 0x7fffeaee8700 (LWP 6590)]
[New Thread 0x7fffea6e7700 (LWP 6591)]
[New Thread 0x7fffe9aff700 (LWP 6592)]
Detaching after fork from child process 6593.
Detaching after fork from child process 6594.
[New Thread 0x7fffe8fa5700 (LWP 6595)]
[New Thread 0x7ffff7e6e700 (LWP 6596)]
[New Thread 0x7fffe80ff700 (LWP 6597)]
[New Thread 0x7fffe72ff700 (LWP 6598)]
[New Thread 0x7fffd6879700 (LWP 6604)]
[New Thread 0x7fffd5eff700 (LWP 6605)]
[New Thread 0x7fffd58ff700 (LWP 6606)]
[New Thread 0x7fffd4eff700 (LWP 6608)]
[New Thread 0x7fffd48ff700 (LWP 6609)]
[New Thread 0x7fffe87a4700 (LWP 6610)]
[New Thread 0x7fffe78fe700 (LWP 6611)]
[New Thread 0x7fffe6afe700 (LWP 6612)]
[New Thread 0x7fffd5cfe700 (LWP 6613)]
[Thread 0x7fffe72ff700 (LWP 6598) exited]
[New Thread 0x7fffd40fe700 (LWP 6614)]
[New Thread 0x7fffe72ff700 (LWP 6615)]
[New Thread 0x7fffd38fd700 (LWP 6616)]
[Thread 0x7fffd48ff700 (LWP 6609) exited]
[Thread 0x7fffd38fd700 (LWP 6616) exited]
[New Thread 0x7fffd48ff700 (LWP 6617)]
[New Thread 0x7fffd38fd700 (LWP 6618)]
[Thread 0x7fffd48ff700 (LWP 6617) exited]
[Thread 0x7fffd38fd700 (LWP 6618) exited]
[New Thread 0x7fffd38fd700 (LWP 6619)]
[Thread 0x7fffe72ff700 (LWP 6615) exited]
[New Thread 0x7fffe72ff700 (LWP 6620)]
[New Thread 0x7fffd48ff700 (LWP 6621)]
[New Thread 0x7fffd23ff700 (LWP 6622)]
[Thread 0x7fffd38fd700 (LWP 6619) exited]
[Thread 0x7fffd23ff700 (LWP 6622) exited]
[New Thread 0x7fffd38fd700 (LWP 6623)]
[New Thread 0x7fffd23ff700 (LWP 6624)]
[New Thread 0x7fffcfdff700 (LWP 6625)]
[New Thread 0x7fffcf5fe700 (LWP 6626)]
[New Thread 0x7fffe6a7d700 (LWP 6627)]
[New Thread 0x7fffceaff700 (LWP 6628)]
Missing separate debuginfo for /lib64/libnssckbi.so
Try: yum --enablerepo='*debug*' install /usr/lib/debug/.build-id/1d/cd26b6867a9c25afe0e4b65b81951256de21c6.debug
[New Thread 0x7fffccfff700 (LWP 6629)]
[New Thread 0x7fffcc7fe700 (LWP 6630)]
[New Thread 0x7fffcbaff700 (LWP 6631)]
[New Thread 0x7fffcb0ff700 (LWP 6632)]
[New Thread 0x7fffca8fe700 (LWP 6633)]
[New Thread 0x7fffca0fd700 (LWP 6634)]
[New Thread 0x7fffc8fff700 (LWP 6635)]
[New Thread 0x7fffc31ff700 (LWP 6637)]
[New Thread 0x7fffc23ff700 (LWP 6638)]
[New Thread 0x7fffc14ff700 (LWP 6639)]
[New Thread 0x7fffbf9ff700 (LWP 6640)]
[New Thread 0x7fffbefff700 (LWP 6641)]
[New Thread 0x7fffbceff700 (LWP 6642)]
[Thread 0x7fffca0fd700 (LWP 6634) exited]
[Thread 0x7fffc14ff700 (LWP 6639) exited]
[Thread 0x7fffd48ff700 (LWP 6621) exited]
[Thread 0x7fffbf9ff700 (LWP 6640) exited]
[Thread 0x7fffbefff700 (LWP 6641) exited]
[Thread 0x7fffd23ff700 (LWP 6624) exited]
[New Thread 0x7fffd23ff700 (LWP 6713)]
[New Thread 0x7fffbefff700 (LWP 6714)]
[New Thread 0x7fffbf9ff700 (LWP 6715)]
[Thread 0x7fffbf9ff700 (LWP 6715) exited]
[Thread 0x7fffbefff700 (LWP 6714) exited]

Comment 6

[Wayne Mery (:wsmwk)]

perhaps bug 833117?

Comment 7

[tony]

I've seen this bug as well. Fedora 20 with Firefox 30. When accessing certain sites, the KDE desktop crashes and I end up back into the KDE login screen.

Interestingly, it also does this with the Chrome browser.

Comment 8

[u279076]

Has anyone reported this to the Fedora or KDE projects? Evidence in this report suggests this is their bug and not something we can fix in Firefox.

Comment 9

[Kanchan Kumari QA]

Hello, I am going ahead and changing the status to resolved-Incomplete as problem seems to appear with Fedora.  I would also request to open a tracking bug in Fedora. Thanks!

Comment 10

[dcostebug]

Hi there,

Although the test conditions changed a lot, I could not reproduce the issue with my current environment.
I tried both the page I originally referenced + a gallery at the end of a camera review.

My setup is now Fedora 23 (kernel 4.2.8-300.fc23.x86_64) + XFCE + Firefox 43.0.3

The corresponding bug I filed in Fedora 19 was closed with no investigation:
https://bugzilla.redhat.com/show_bug.cgi?id=1056979

Comment 11

[u279076]

(In reply to dcostebug from comment #10)
> I could not reproduce the issue with my current environment.

Thanks for following up. Please reopen this bug report if/when you see it again.