96641 - Mozilla fails to install Quality Feedback Agent

Status: VERIFIED FIXED

(SeaMonkey :: Build Config, defect)

Description

[Craig Maloney]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.3+) Gecko/20010823
BuildID:    2001082306

Latest Linux build will not install the Quality Feedback Agent when explicitly
told to do so. 20010820 does.
I had to copy the talkback directory, the qfa library and the component.reg in
order to get the QFA to run under 20010823

Reproducible: Always
Steps to Reproduce:
1.Download mozilla-i686-pc-linux-gnu-sea.tar.gz
2.Select custom or complete install
3.Install Mozilla

Actual Results:  QFA is not installed

Expected Results:  QFA installed.

Comment 1

[Daniel Veditz [:dveditz]]

When you expand the sea tarball, what size is the talkback.xpi file? I see the
one on the site is now 800K or so which is right, but sometimes it doesn't get
built at the correct time.

What happens when it doesn't install? If you select it you should get an error
of some kind. Details?  What does the install log (in the installation
directory) say?

Installing the 8/20 talkback won't do you much good.  The software is the same
(give or take XPCOM api drift which occassionally makes old components not load)
but the key is the master.ini file which describes the build so we can match
symbols with the addresses reported back. You'll be sending 8/23 addresses
masquerading as 8/20 and confuse everything.

Meanwhile, for your build you can go back to
ftp://ftp.mozilla.org/pub/mozilla/nightly/2001-08-23-06-trunk/linux-xpi and
click on the talkback.xpi file to install the correct version of talkback.

Oh, copying the component.reg from an old build is a bad idea too -- much better
to simply delete it. In an optimized build component.reg isn't updated with new
components unless you do one of the following:
 - delete component.reg
 - XPInstall something, update on next mozilla launch
 - run regxpcom -- but don't do that while mozilla is running

Installing the talkback.xpi should get you back to a good state.

Comment 2

[Craig Maloney]

Talkback.xpi was only 963 bytes, so that was the problem. Thanks!

Comment 3

[K'Trina Medina]

Verified on build 2001-09-12-05-0.9.4