966781 - Firefox Sync got wiped after Firefox accounts landed

Status: RESOLVED INVALID

(Firefox :: Sync, defect)

Description

[Armen [:armenzg]]

I had a Sync account but it seems that Firefox Accounts landed and got rid of all my add-ons.

How can I link my Firefox Account with my old Sync account?

I'm glad that my passwords and history is still around.

I'm running nightly on Windows 8.1

Comment 1

[Armen [:armenzg]]

On another note, it was not clear that I had to sign-in once after email validation.
It seemed that I was done after I validated the email.

Comment 2

[Richard Newman [:rnewman]]

Firefox Accounts should not have affected your existing Sync account.

Neither should it have removed any add-ons (particularly not if you weren't syncing add-ons).

I don't see any effect on my Nightly profile, so could you be more specific about your STR?

You cannot link a Firefox Account to a legacy Firefox Sync account. They're two different systems that simply share a lot of code.

Comment 3

[Armen [:armenzg]]

I started nightly and I noticed that I could see adds (lack for adblock plus).
I checked for my add-ons and I so none (except a logitech add-on for my mouse scrolling).
I then tried to Sync so it would bring my add-ons back, however, I ended up creating a Firefox Account.

How do we expect user to transition from the original Sync to the new Firefox accounts setup?
Do they just have to start from scratch?

Comment 4

[Richard Newman [:rnewman]]

(In reply to Armen Zambrano [:armenzg] (Release Engineering) (EDT/UTC-4) from comment #3)
> I started nightly and I noticed that I could see adds (lack for adblock
> plus).

Here's my explanation for what happened to you:

* You upgraded Nightly.
* Some part of your profile was corrupted, which lost some or all of your prefs and installed add-ons.
* Given that Sync was no longer set up (prefs gone => lost username => no sync), Sync Preferences showed you the Firefox account creation flow.
* You set up a Firefox account.

You could file a new bug elsewhere titled "Profile corruption after Nightly upgrade", but without some forensics I doubt there's much to learn.


> I checked for my add-ons and I so none (except a logitech add-on for my
> mouse scrolling).

That'll be a system-provided extension, which doesn't live in your profile. Expected.


> How do we expect user to transition from the original Sync to the new
> Firefox accounts setup?

We'll be offering a migration flow of some sort in the 30-32 timeframe. Existing Sync users won't notice a difference for now.


> Do they just have to start from scratch?

The way Sync works is to start you from scratch quite frequently -- you just don't notice it.


Thanks for the report, Armen. I'm going to resolve this one; feel free to file a new bug for profile corruption in the right component.