Configuration: Redhat 6.2 machine w/ Helix GNOME, connected to Internet via PPP modem link and to LAN via eth0. MailNews is configured for one IMAP connection (w/SSL authentication) to firstname.lastname@example.org, and to two news servers (news.earthlink.net, mitgcm.org) Reproducing the problem: Start "usernet". Click on the PPP status box to start PPP. Start mozilla at the command line (mozilla &). Open MailNews. Log in to mail and news accounts. Click on Usernet's PPP status box to stop PPP. (Or, wait for **** ISP to terminate the connection for no reason.) Click on close box in MailNews window's title bar. Behavior: MailNews window does not go away. MailNews accepts no mouse clicks or keyboard entry, and the window is not redrawn when other windows obscure it. Reconnecting to the network does not seem to fix the problem. Mozilla can be stopped by foregrounding the mozilla process in the shell which launched it, and typing ctrl-c. Comments: This could be an IMAP bug or a NNTP bug, or a general networking bug. I have not tried removing either the NNTP or the IMAP server to isolate the problem; I'll do that after I enter this bug, and report back.
Verified that problem does not lie in NNTP: I deleted the NNTP servers, and the problem persisted. I have not tried deleting the IMAP server, because that's a royal pain to reconfigure. Guess: When MailNews exits, it tries to clean up the IMAP mail folders (remove deletions, etc.) It fails gracelessly when the server has disappeared.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Configuration: Redhat 7.0 machine w/ Ximiam GNOME. MailNews is configured for one IMAP connection (without SSL). If you want my server is dmi.ens.fr. This bug does not happen only when the network is disconnected but simply when trying to exit (both by quitting or by closing the mailer window) when off-line. The error always reproduces, both when I'm connecting via PPP or when I've my laptop directly connected on the same Ethernet network as my IMAP server (so it is not a modem or PPP problem ;-) This problem happens both with 0.9.5 and with the nightly 2001101611. All the rest is exactly as described by Jason
Just let me add a small precision to my previous comment as I reproduced it at home again The bugs (at least with the nightly 2001101611) happens in two cases: 1. When closing or quitting the mailer in on-line mode and the network is unreachable 1. When closing or quitting the mailer in off-line mode independently from whether the network is unreachable or not
I'm using build 2001121103 on Windows 2000, and I think I've got the same problem: if there is any problem with the 'net connection when you try to close Mail/News, in my case at least, the windows does close, but the rest of Mozilla does not respond to anything - mouse, keyboard, etc. I've also, on a few occasions, closed Mail/News, only to be give a 'Cannot connect to server' message 15-30 seconds later. I have to agree with Jason Goodman on the cause of this... namely Mail/News IMAP cleanup (since I have two IMAP accounts, and one NNTP one).
*** Bug 122793 has been marked as a duplicate of this bug. ***
Related to/dupe of bug 76686?
I've found that the current Mozilla Mail is doing something a bit more explainable: If I disconnect from the 'net, when I close it I get a couple of 'Cannot connect to <x>' for each account I have set to clear Trash on exit. This sometimes takes a while, since the requests appear to be done one after another, and must time out in each case. If I put Mozilla into off-line mode, however, it really does just hang. I can see a related thing in ChatZilla - if I'm in off-line mode, and try to connect to a server, I get the 'connecting to <x>' message, then nothing. Not even an error from netlib. This is where I think the problem might be. Mailnews is trying to connect, and waiting for the connection - but you don't get a connection *or* an error when in off-line mode. So Mailnews waits indefinatly, effectivly hanging Mozilla. As such, I am of the opinion that this is a netlib problem (i.e. not returning an error when in off-line mode) and not specific to Mailnews.
I have never used Mozilla's email client, so nothing is configured. When I clicked a mailto: link from Mozilla, it tries to walk me through the mail setup. When I clicked Cancel and then Exit, Mozilla crashed. This problem is reproducable in 20040706 as well as today's 20040707 on Windows XP. The email address can be anything. It doesn't matter if I disconnect my internet connection or not since this can be reproduced offline as well.
is problem gone for you? (reporter email address is toast, xfox's issue is unrelated)
Whiteboard: closeme 10/10
Status: NEW → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → WORKSFORME
Whiteboard: closeme 10/10
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