969858 - deutsche-bank.de sends desktop site to Firefox OS

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[sezen.guenes]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0 (Beta/Release)
Build ID: 20140205162153

Steps to reproduce:

I visited deutsche-bank.de with Firefox OS.


Actual results:

I got a Desktop Website.


Expected results:

I expected a Mobile Website.

Comment 1

[Hallvord R. M. Steen [:hallvors]]

Attachment: Comparison screenshot deutsche-bank.de - Firefox OS on the left

Comment 3

[Hallvord R. M. Steen [:hallvors]]

deutsche-bank.de does not detect Firefox OS devices as smartphones. The detection is done in this JavaScript file:
https://www.deutsche-bank.de/de/data/js/3080.js
This file is from the mobileesp.com detection framework. Unfortunately, the file is too old to detect all newer smartphones correctly - it contains this comment:

/* *******************************************
// Copyright 2010, Anthony Hand
//
// File version date: November 28, 2010

It seems deutsche-bank.de has added some code to this file, starting here:

var mobileURL = "http://m.db.com/index.htm";
var mobileSwitch = function(overrideMobileURL) {
     if (overrideMobileURL != '')
        mobileURL = overrideMobileURL;


If upgrading, this code must probably be copied over to the new file or otherwise preserved.

Comment 4

[Hallvord R. M. Steen [:hallvors]]

If deutsche-bank.de upgrades to a version of this script where DetectTierIphone() returns true in Firefox OS, the current code will work. However, detecting devices by name is a fragile approach and will probably require maintenance also in the future. We suggest using this mobile framework more for statistics and add a more robust method to support the site's functionality. The mobile site can be offered through for example any of the following methods:

* screen size detection

* CSS media queries 

* rewriting the site to adapt to any screen automatically

Comment 5

[Karl Dubost💡 :karlcow]

Let's try a first contact with someone who previously worked as a consultant for them.
http://twitter.com/MozWebCompat/status/484118266286055425
http://www.linkedin.com/in/alatacz

Comment 6

[Karl Dubost💡 :karlcow]

The person I had contacted on twitter, he didn't put us in contact with the right people there. He seems to have no contacts.


Tried to contact https://www.linkedin.com/in/florianruppel
by email about the bug. Maybe we will get more luck.

Comment 7

[Karl Dubost💡 :karlcow]

The site is now responsive. FIXED.