Closed Bug 974529 Opened 11 years ago Closed 7 years ago

Bestbuy.ca and Futureshop.ca send Firefox OS to desktop site instead of mobile.

Categories

(Web Compatibility :: Site Reports, defect, P5)

Product:
Web Compatibility
Component:
Site Reports
Platform:
x86
Gonk (Firefox OS)
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: adamopenweb, Assigned: adamopenweb, Mentored)

References

(
URL
)

Details

(Whiteboard: [country-all] [serversniff] [notcontactready] [sitewait])

Bestbuy.ca and Futureshop.ca are using server side user agent detection to determine if a user is browsing using a desktop or mobile client. Unfortunately the site is not properly detecting the user agent string for Firefox OS. This is causing Firefox OS smartphone browsers to be redirected to the desktop version of the website rather than mobile. Steps to reproduce: 1. Open Firefox OS browser 2. Navigate to Bestbuy.ca Expected result: Redirect to mobile site m.bestbuy.ca Actual result: Receive desktop version of the site Firefox Android: http -h GET http://www.bestbuy.ca User-Agent:'Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0' HTTP/1.1 302 Moved Temporarily Connection: keep-alive Content-Length: 0 Date: Wed, 19 Feb 2014 18:28:05 GMT Location: http://m.bestbuy.ca/ Server: AkamaiGHost Set-Cookie: regionCode=ON; expires=Thu, 20-Feb-2014 18:28:05 GMT; path=/; domain=.bestbuy.ca Set-Cookie: CS_Culture=en-CA; expires=Thu, 19-Feb-2015 18:28:05 GMT; path=/; domain=.bestbuy.ca Firefox OS: http -h GET http://www.bestbuy.ca User-Agent:'Mozilla/5.0 (Mobile; rv:26.0) Gecko/26.0 Firefox/26.0' HTTP/1.1 200 OK COMMERCE-SERVER-SOFTWARE: Microsoft Commerce Server, Enterprise Edition Cache-Control: private, max-age=414 Connection: keep-alive Content-Encoding: gzip Content-Length: 46988 Content-Type: text/html; charset=utf-8 Date: Wed, 19 Feb 2014 18:28:20 GMT Set-Cookie: regionCode=ON; expires=Thu, 20-Feb-2014 18:28:20 GMT; path=/; domain=.bestbuy.ca Set-Cookie: CS_Culture=en-CA; expires=Thu, 19-Feb-2015 18:28:20 GMT; path=/; domain=.bestbuy.ca Vary: Accept-Encoding
URL: http://www.bestbuy.ca
Whiteboard: [country-all] [serversniff] [contactready]
Whiteboard: [country-all] [serversniff] [contactready] → [country-all] [serversniff] [contactready][mentor=astevenson]
Secil Demir has recent experience with Best Buy, trying to reach by email. http://ca.linkedin.com/in/secildemir
Assignee: nobody → astevenson
Status: NEW → ASSIGNED
Whiteboard: [country-all] [serversniff] [contactready][mentor=astevenson] → [country-all] [serversniff] [sitewait][mentor=astevenson]
Mentor: astevenson
Whiteboard: [country-all] [serversniff] [sitewait][mentor=astevenson] → [country-all] [serversniff] [sitewait]
See Also: → 1075280
Depends on: 548397
Whiteboard: [country-all] [serversniff] [sitewait] → [country-all] [serversniff] [notcontactready] [sitewait]
Priority: -- → P5
Closing as we are not working on Firefox OS anymore.
Status: ASSIGNED → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
Product: Tech Evangelism → Web Compatibility
Component: Mobile → Site Reports
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