Closed
Bug 97713
Opened 23 years ago
Closed 22 years ago
Email address autocomplete doesn't always display match list or displays slowly
Categories
(MailNews Core :: Composition, defect, P2)
Tracking
(Not tracked)
VERIFIED
DUPLICATE
of bug 126480
mozilla1.0
People
(Reporter: masri, Assigned: hewitt)
References
Details
(Keywords: platform-parity, Whiteboard: [need info])
Platform: PowerBook G3/300/192Mb/25Gb, MacOS X 10.0.4 Fizzilla build: 2001082905 Try the following: 1) Create a new email message. 2) Begin to type the email address of someone in your address book. What should happen: list of autocomplete addresses should appear almost immediately. What happens: list takes awhile before it displays, if at all. I've noticed that sometimes, I have to "coax" it by typing in, then deleting, then typing in a few more characters before I get the list. - Adam
Comment 1•23 years ago
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Adam, 2 questions: 1) Are you using a LDAP server fr autocompletion? 2) Do you still see this problem using a recent build under MacOS X 10.1 or greater?
Status: NEW → ASSIGNED
Target Milestone: --- → mozilla1.0
Reporter | ||
Comment 2•23 years ago
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Fizzilla Build: 2001121105 1) No. 2) Yes, sometimes. Every so often I'll type in an email address to autocomplete, and the cursor will just sit there, blinking at me. It doesn't show the drop down list. Sometimes at this point not even closing the Mail window and reopening will fix. I have to quit, then reboot. I've also noticed that sometimes, when this happens, Mozilla crashes on Quit. This is simply not enough info to go on, and I don't have a set of reproducable steps to force this to occur. - Adam
Comment 3•23 years ago
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Discussed in 2/26 bug meeting with Mktg Engineering and PjM. Decision was to nsbeta1 plus, make P2, and assign to 1.0.
Comment 4•23 years ago
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Trunk build 2002-02-26-13: Mac 10.1.3 - Local Address Books: I can reproduce the problem. I have a variety of entries in my address book (PAB and CAB). They include qatest20@netscape.com,, qatest22@netscape.com, qatest33@netscape.com. In a new message I type "q" and it autocompletes to "qatest20@netscape.com" and doesn't show the other addresses. Then I type "qa" and it autocompletes to "qatest33@netscape.com", again never showing the other addresses. If I backspace and then type "q" then it shows a drop list of addresses. - LDAP Directory:Autocomplete appears to be working with LDAP entries because a drop down list of addresses appear which match the text I have entered in the address area.
Comment 5•23 years ago
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Trunk build 2002-02-27: Mac 10.1.3 Again, I only see a problem on OS/X. If anyone in the triage team sees this problem on other operating systems then please give more details so that I can try to duplicate.
Keywords: pp
Updated•23 years ago
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Keywords: mozilla1.0+
Comment 6•23 years ago
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I can reproduce the problem on MacOSX too. The first time, I type "q" and not drop down menu, then I type "a",I get a bunch of result starting with "a" I now type again "q" and I get all the "q" result! This is only a problem with the dropdown list as event if the menu is not there, you can still navigate through the result using the Up/Down key. cc'ing hewitt, should be probably reassign to him...
Comment 7•23 years ago
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in autocomple.xml, we correctly call this.resultsPopup.showPopup(this, -1, -1, "popup", "bottomleft", "topleft"); but nothing appends. Reassign to hewitt.
Assignee: ducarroz → hewitt
Status: ASSIGNED → NEW
Comment 8•22 years ago
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ADT triage team needs info: Does this only happen when typing one character, or is there a reproducible case where typing several characters fails to show the resulting matches?
Whiteboard: [need info]
Reporter | ||
Comment 9•22 years ago
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Fizzilla build 0.9.9 The situation happening in comment #4 happens to me. It'll autocomplete to my own domain, which is really annoying, instead of someone in the addressbook. Reproducible test case? I'll try to come up with one, but it just randomly does it. No real rhyme or reason as far as I can tell. - Adam
Comment 10•22 years ago
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Please update this bug with an [adt1] - [adt3] impact rating (or take it off the list if it doesn't even rate adt3.) Thanks!
Comment 11•22 years ago
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This is very easy to reproduce using Mac 10.1.3 (build 2002-04-05) 1. Create a new profile 2. Configure mail for any type of account 3. Open the Address Book 4. Add 4 cards - 1st card w/email address: qatest20@netscape.com - 2nd card w/email address: qatest22@netscape.com - 3rd card w/email address: qatest32@netscape.com - 4th card w/email address: qatest33@netscape.com 5. Close the Address Book window 6. Select Compose Button Actual Results: a. Type "q" and it autcompletes to qatest32@netscape.com - backspace to delete "q" - type "q" again and now a dropdown displays all the qatest addresses (qatest32@netscape.com, qatest33@netscape.com, qatest20@netscape.com, qatest22@netscape.com). b. New Compose window and type "qa" - similar results as "a." c. New Compose window and type "qatest" - similar results as "a."
Comment 12•22 years ago
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I'm seeing this problem with RC1 on MacOS9.1 as well - this occurs on LDAP lookups (different issue?). Like what others have said, you can "coax" it into working by typing, deleting, typeing, deleting, and eventually it comes up. Interesting thing is that once it is up and working, generally it keeps working until the next restart of the app.
Assignee | ||
Comment 13•22 years ago
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*** This bug has been marked as a duplicate of 126480 ***
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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