Closed Bug 979062 Opened 6 years ago Closed 2 years ago

bancoestado.cl sends desktop site to Firefox OS

Categories

(Web Compatibility :: Mobile, defect, P5, trivial)

defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: lourdeslcastilloa, Assigned: lourdeslcastilloa, Mentored)

References

()

Details

(Whiteboard: [country-cl][serversniff][sitewait])

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140218140359

Steps to reproduce:

Bug reported because the mobile view does not work 


Actual results:

http://arewecompatibleyet.com/screenshots/?cctld=cl#1 
bancoestado.cl view does not work on Firefox OS device


Expected results:

Fix the bug, the mobile view
The bancoestado.cl site intends to redirect mobile browsers to a mobile site. However, it is not configured to recognise Firefox OS devices as smartphones.

This HTTP traffic analysis shows how the backend browser detection works: Firefox OS is redirected to the desktop home page, Firefox for Android and Safari on iPhone are redirected to http://www.bancoestado.cl/imagenes/movil/index.html

Selected HTTP response headers (Firefox OS, Firefox on Android, Safari on iPhone):

Response for: 'Mozilla/5.0 (Mobile; rv:18.1) Gecko/18.1 Firefox/18.1'
Response Status: 302
content-length: 224
location: /E3D1E82E62FA4868BA4FB6EBE112F20D/C09DE1BFA2114CCD9E6638438687BDCD/C09
DE1BFA2114CCD9E6638438687BDCD.asp
content-type: text/html

Response for: 'Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0'
Response Status: 302
content-length: 172
location: http://www.bancoestado.cl/imagenes/movil/index.html
content-type: text/html

Response for: 'Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit
/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25'
Response Status: 302
content-length: 172
location: http://www.bancoestado.cl/imagenes/movil/index.html
content-type: text/html
This bug is now fully analysed and anyone in the Mozilla Chile community is welcome to reach out (politely! ;)) to bancoestado.cl. 

You can use this letter template or tweet:
https://wiki.mozilla.org/Compatibility/StdLetters#Spanish

and also include this URL:
http://webcompat.com/simplebug/?id=979062
to give the site's webmaster a quick overview of the bug.

If you contact the site, please assign the bug to yourself and change "[contactready]" to "[sitewait]" in the box named "Whiteboard" (ask me if you can't change it).

Thank you!
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [country-cl][serversniff][contactready][mentor=hsteen]
Whiteboard: [country-cl][serversniff][contactready][mentor=hsteen] → [country-cl][serversniff][sitewait][mentor=hsteen]
contacted via twitter: https://twitter.com/lourcastle/status/440683790076100608
Assignee: nobody → lourdeslcastilloa
Mentor: hsteen
Whiteboard: [country-cl][serversniff][sitewait][mentor=hsteen] → [country-cl][serversniff][sitewait]
I saw that Banco Estado is working for the mobile web site now
Hm.. I don't see any change on Firefox OS. I get a mobile site which seems fine on Firefox Android, but both Tarako and Flame still get desktop content here..?
Severity: normal → trivial
Priority: -- → P5
Status: NEW → UNCONFIRMED
Ever confirmed: false
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INCOMPLETE
Firefox OS is out off sale of Chile, the stores was discontinued the device's sale
Resolution: INCOMPLETE → FIXED
Product: Tech Evangelism → Web Compatibility
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