979348 - falabella.com.pe sends desktop site to Firefox OS

Status: RESOLVED WONTFIX

(Web Compatibility :: Site Reports, defect, P5)

Description

[Cesar Carruitero]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:27.0) Gecko/20100101 Firefox/27.0 (Beta/Release)
Build ID: 20140218135856

Steps to reproduce:

enter www.falabella.com.pe


Actual results:

stay in www.falabella.com.pe


Expected results:

should redirect to m.falabella.com.pe

Comment 1

[Hallvord R. M. Steen [:hallvors]]

The falabella.com.pe site intends to send mobile browsers to their mobile site. However, it fails to redirect the most recent versions of Firefox OS correctly. Certain older versions are sent correctly to the mobile site, but the detection is overly sensitive to version number so as users upgrade the software on their phones the site will appear to regress to sending desktop content.

Here's a HTTP traffic analysis:

Firefox OS 1.4 is redirected to http://www.falabella.com.pe/falabella-pe/, Firefox for Android, Safari on iPhone and Firefox OS 1.1 are redirected to http://m.falabella.com.pe/mt/www.falabella.com.pe/

Selected HTTP response headers (Firefox OS 1.4, Firefox OS 1.1, Firefox on Android, Safari on iPhone):

Response for: 'Mozilla/5.0 (Mobile; rv:30) Gecko/30 Firefox/30'
Response Status: 301
content-length: 249
location: http://www.falabella.com.pe/falabella-pe/
content-type: text/html; charset=iso-8859-1

Response for: 'Mozilla/5.0 (Mobile; rv:18.1) Gecko/18.1 Firefox/18.1'
Response Status: 302
location: http://m.falabella.com.pe/mt/www.falabella.com.pe/
content-length: 0

Response for: 'Mozilla/5.0 (Android; Mobile; rv:26.0) Gecko/26.0 Firefox/26.0'
Response Status: 302
location: http://m.falabella.com.pe/mt/www.falabella.com.pe/
content-length: 0

Response for: 'Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25'
Response Status: 302
location: http://m.falabella.com.pe/mt/www.falabella.com.pe/
content-length: 0

Comment 2

[Hallvord R. M. Steen [:hallvors]]

This bug is now fully analysed and anyone in the Mozilla community is welcome to reach out (politely! ;)) to falabella.com.pe. 

You can use this letter template or tweet:
https://wiki.mozilla.org/Compatibility/StdLetters#Spanish

and also include this URL:
http://webcompat.com/simplebug/#mozilla/979348
to give the site's webmaster a quick overview of the bug.

If you contact the site, please assign the bug to yourself and change "[contactready]" to "[sitewait]" in the box named "Whiteboard" (ask me if you can't change it).

Thank you!

Comment 3

[Sylvestre Ledru [:Sylvestre]]

Closing as we are not working on Firefox OS anymore.