988449 - alarm mini-notification stuck over notification tray until restart phone

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::Clock, defect)

Description

[Dietrich Ayala (:dietrich)]

+++ This bug was initially created as a clone of Bug #847961 +++

I saw this again, with slight different results. Filing a new bug because that's what jsmith said to do in bug 847961.

Master (1.5), Nexus 4, built 3/24.

The alarm went off, but no sound, no vibration, alarm banner is permastuck, and alarm screen buttons are broken.

STR:

1. Set alarm for the morning, with a sound chosen.
2. Wake up
3. See that the alarm has gone off, but no sound and no vibration.
4. Try to close alarm screen - neither button does anything
5. Open notification try -> settings -> home to get back to homescreen
6. Try to close the alarm banner - just brings up alarm screen

There was nothing in logcat that looked related, when I was interacting with the alarm UI (banner and alarm screen).

Had to reboot the phone to get back to normal.

Comment 1

[Panos Astithas (he/him) [:past] (please ni?)]

This sounds very similar to my experience from bug 977999 comment 8.

Comment 2

[Tony Chung [:tchung]]

can we get triage to look at this?  rebooting is no good.

Comment 3

[Jason Smith [:jsmith]]

QA wanted to do:

1. Check if this happens on the latest 1.4 on a production device
2. Check if this is a regression

Comment 4

[Pi Wei Cheng [:piwei] (inactive)]

I was NOT able to reproduce this at all.
I tried with today's 1.4, 1.3, and 2.0 builds. Alarm correctly started with selected sound and vibration, and reacted correctly with Stop or Snooze button.
3 attempts were tried with each build.


Device: Buri v1.3 MOZ
BuildID: 20140417004003
Gaia: 11d027ec28d8e8f09c76b35661222499e124abc8
Gecko: 69851ef3849c
Version: 28.0
Firmware Version: v1.2-device.cfg

Device: Buri 1.4 MOZ
BuildID: 20140417000204
Gaia: 00a9d55a3e7463cecfb5dde185c0ee1f4c4d9e54
Gecko: d3d40652aaa2
Version: 30.0a2
Firmware Version: v1.2-device.cfg

Device: Buri 2.0 MOZ
BuildID: 20140417040206
Gaia: dadf0e60a6421f5b57ee9fc536c6617212805c19
Gecko: c55dfb01a027
Version: 31.0a1
Firmware Version: v1.2-device.cfg

Comment 5

[Jason Smith [:jsmith]]

Not reproducible on production builds, so not blocking.

Comment 6

[Marcus Cavanaugh [:mcav]]

Not reproducible per Comment 5, and we haven't heard any more recent complaints; closing.