989477 - When you have a voicemail you receive a weird symbol to identify the thread on the SMS app

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::SMS, defect)

Description

[Armen [:armenzg]]

I'm running 1.5.0.0-prerelease 2014-03-28 00:13:55 9e9bee3f on Keon.

When you get a voice-mail, it is represented on the SMS app as a thread.
Instead of showing a meaninful string to represent the conversation it shows this string "_@".

It's rather ugly. Can we change it for something more meaningful?

I'm on Rogers in Canada. I don't know if other carries send something similar or not.

Comment 1

[Julien Wajsberg [:julienw]]

Armen, is it possible to have a screenshot?

I believe that your carrier is sending you this as the "sender" part of the SMS, and we're just displaying it.

What happens on other devices? Do you also have a SMS thread, or do you have a voicemail notification? (the difference is: do you see the message in the app you use to read SMS?)

Comment 2

[Armen [:armenzg]]

Attachment: screenshot.png

Comment 3

[Armen [:armenzg]]

I don't have any other device at hand. I think the same happened for the Unagi.

The voicemail notification is independent from this text messages. The flow goes like this:

1) Someone leaves a voicemail
2) I receive the voicemail notification as well as an SMS with the weird symbol and a message like this "Voice mail 1 New 0 Urgent"
3) I check my voicemail. The voicemail notification by FxOS will go away (I think) and I will receive another text under the same thread. This time with an empty message.

I wonder if I add "_@" as the phone number for a contact if it will display that instead.

Comment 4

[Julien Wajsberg [:julienw]]

(In reply to Armen Zambrano [:armenzg] (Release Engineering) (EDT/UTC-4) from comment #3)
> I don't have any other device at hand. I think the same happened for the
> Unagi.

Ideally I'd like to know what happens for Android or iOS.

> 
> The voicemail notification is independent from this text messages. The flow
> goes like this:
> 
> 1) Someone leaves a voicemail
> 2) I receive the voicemail notification as well as an SMS with the weird
> symbol and a message like this "Voice mail 1 New 0 Urgent"
> 3) I check my voicemail. The voicemail notification by FxOS will go away (I
> think) and I will receive another text under the same thread. This time with
> an empty message.

This really sounds like a carrier issue.

> 
> I wonder if I add "_@" as the phone number for a contact if it will display
> that instead.

I wonder too ;)

Comment 5

[Armen [:armenzg]]

Julien, how does the Voice-mail notification work? what does FirefoxOS receive from the phone carrier to know that a Voice-mail notification should be displayed?

I will try to see what happens on Android.

(In reply to Julien Wajsberg [:julienw] (away until March 24) from comment #4)
> 
> > 
> > I wonder if I add "_@" as the phone number for a contact if it will display
> > that instead.
> 
> I wonder too ;)

I only have numpad for phone numbers! :)

Comment 6

[Julien Wajsberg [:julienw]]

(In reply to Armen Zambrano [:armenzg] (Release Engineering) (EDT/UTC-4) from comment #5)
> Julien, how does the Voice-mail notification work? what does FirefoxOS
> receive from the phone carrier to know that a Voice-mail notification should
> be displayed?

I don't really know. Gregor, do you know someone who knows?

> 
> I will try to see what happens on Android.
> 
> (In reply to Julien Wajsberg [:julienw] (away until March 24) from comment
> #4)
> > 
> > > 
> > > I wonder if I add "_@" as the phone number for a contact if it will display
> > > that instead.
> > 
> > I wonder too ;)
> 
> I only have numpad for phone numbers! :)

You can try to tap the header in the SMS app, and then choose "add as a new contact".

Comment 7

[Gregor Wagner [:gwagner]]

(In reply to Julien Wajsberg [:julienw] (away until March 24) from comment #6)
> (In reply to Armen Zambrano [:armenzg] (Release Engineering) (EDT/UTC-4)
> from comment #5)
> > Julien, how does the Voice-mail notification work? what does FirefoxOS
> > receive from the phone carrier to know that a Voice-mail notification should
> > be displayed?
> 
> I don't really know. Gregor, do you know someone who knows?

I guess vicamo or someone from the RIL team should know how we deal with incoming voicemails.

Comment 8

[Vicamo Yang [:vicamo][:vyang]]

(In reply to Armen Zambrano [:armenzg] (Release Engineering) (EDT/UTC-4) from comment #5)
> Julien, how does the Voice-mail notification work?

Voicemail notification can be encoded as 1) DCS[1], 2) PID[2], 3) IEI[3] of a SMS TPDU.

> what does FirefoxOS
> receive from the phone carrier to know that a Voice-mail notification should
> be displayed?

When we find the SMS carries a MWI(message waiting indication), we notify voice dom with a volatile event[4].

> I will try to see what happens on Android.
> 
> (In reply to Julien Wajsberg [:julienw] (away until March 24) from comment
> #4)
> > > I wonder if I add "_@" as the phone number for a contact if it will display
> > > that instead.
> > 
> > I wonder too ;)
> 
> I only have numpad for phone numbers! :)

That weird string comes from |GSMPDUHelper.readAddress|[5].  All I can tell is that's the result of the decoding process.  Can you help attach some debug dump?  Set boolean pref "ril.debugging.enabled" to true, or simply turn on RIL debug flag in ril_consts.js.[6]

[1]: http://dxr.mozilla.org/mozilla-central/source/dom/system/gonk/ril_worker.js#7349
[2]: since bug 946079, RETURN CALL SMS has been treated as Replace Short Message Type as the spec says so.
[3]: http://dxr.mozilla.org/mozilla-central/source/dom/system/gonk/ril_worker.js#7124
[4]: http://dxr.mozilla.org/mozilla-central/source/dom/system/gonk/RadioInterfaceLayer.js#3046
[5]: http://dxr.mozilla.org/mozilla-central/source/dom/system/gonk/ril_worker.js#73
[6]: http://dxr.mozilla.org/mozilla-central/source/dom/system/gonk/ril_consts.js#17

Comment 9

[Armen [:armenzg]]

I can't look at this today. I will tomorrow.
I will not clear the NI flag.

Thank you all!

Comment 10

[Armen [:armenzg]]

Hi Vicamo,
How can I set ril.debugging.enabled to true?
Or modify ril_const.js?

Do I need to make a build and flash it into the phone?


On another note, I investigated what happens with Android:
1) Leave voicemail
2) Notification shows up
3) Call voicemail and delete message
4) Notification goes away

In the case of FxOS, it doesn't remove the voicemail notification but receive an SMS text.
Not sure if this helps or not.

Comment 11

[Julien Wajsberg [:julienw]]

The easiest way in my opinion is to use my own addpref [1] script and run "addpref logs". This doesn't require you to reflash your phone.

[1] https://github.com/julienw/config-files/blob/master/addpref

Comment 12

[Armen [:armenzg]]

I should have a bit of time on Tuesday to look at trying this.
I'm trying to stay on top of my projects.

Comment 13

[Armen [:armenzg]]

I will be looking at this tomorrow.
Sorry, when something is new I like to give it enough time to work on it. I will get better on future requests.

Comment 14

[Armen [:armenzg]]

I'm still intending to look at this hopefully in the next 2 weeks. I've been moving and now at a work week.
My apologies for this delay.

Comment 15

[Armen [:armenzg]]

Thanks a lot for your help. I don't think there's value on trying to debug this further.