Closed Bug 991295 Opened 11 years ago Closed 8 years ago

crash in NS_ABORT_OOM(unsigned int) | nsTextEditorState::GetValue(nsAString_internal&, bool)

Categories

(Core :: DOM: Editor, defect)

Product:
Core
Component:
DOM: Editor
Version:
28 Branch
Platform:
x86
Windows NT
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: alex_mayorga, Unassigned)

Details

(Keywords: crash, Whiteboard: [bugday-20160912])

Crash Data

This bug was filed from the Socorro interface and is report bp-bc0ad0c9-86a7-43b3-9cd8-032e22140331. =============================================================
(In reply to alex_mayorga from comment #0) > This bug was filed from the Socorro interface and is > report bp-bc0ad0c9-86a7-43b3-9cd8-032e22140331. > ============================================================= Can you please provide steps to reproduce or at least describe what was happening before this crash occurred?
FWIW, a user on the forum (https://support.mozilla.org/en-US/questions/993123) is experiencing the same crash signature. She gets Firefox crashing after trying to do a session restore with a number of tabs... It might be helpful to note that she session restores upon session restores.
Anthony for the use case above the user is copying the profile to a new computer and has an issue with the sessionrestore.js file. Would this be considered a startup crash?
Flags: needinfo?(anthony.s.hughes)
(In reply to rmcguigan from comment #4) > Anthony for the use case above the user is copying the profile to a new > computer and has an issue with the sessionrestore.js file. Would this be > considered a startup crash? Technically yes, I think so. Would it be possible to get her to send us her profile? If it reproduces this bug it would go a long way to investigating a fix. If you'd like, send her my email address privately and I'll talk to her about it.
Flags: needinfo?(anthony.s.hughes)
I messaged, though the users file is really large 85080 kb.
(In reply to rmcguigan from comment #6) > I messaged, though the users file is really large 85080 kb. Tim, is there somewhere we can have someone upload a rather large sessionstore.js file so we can do some debugging with it?
Flags: needinfo?(ttaubert)
I think we don't have anything special for that other than the usual public file sharing services. Maybe zip it, encrypt it with the recipient's public key and then upload it to your public dropbox folder?
Flags: needinfo?(ttaubert)
(In reply to Anthony Hughes, QA Mentor (:ashughes) from comment #1) > (In reply to alex_mayorga from comment #0) > > This bug was filed from the Socorro interface and is > > report bp-bc0ad0c9-86a7-43b3-9cd8-032e22140331. > > ============================================================= > > Can you please provide steps to reproduce or at least describe what was > happening before this crash occurred? This happened on my SO's work laptop. Per her account, Firefox went crash happy during session restore and ended up with the "this is embarrassing" page being inside itself at some point until she gave up an stopped thying to restore the session. Please let me know if there's anything I should try collecting. The crash reports below FWIW. Submitted Crash Reports Report ID Date Submitted bp-bc0ad0c9-86a7-43b3-9cd8-032e22140331 31/03/2014 11:44 a.m. bp-67987a09-7d8c-400e-acfc-6056e2140331 31/03/2014 11:43 a.m. bp-c3ad69a4-29b5-49c6-b4be-ba2502140331 31/03/2014 11:42 a.m. bp-aab1314a-5bd7-40f6-ba36-c43642140331 31/03/2014 11:42 a.m. bp-a5122453-eb26-45b7-ae1e-238912140331 31/03/2014 11:42 a.m. bp-84108513-fb7c-4f59-8851-32b062140331 31/03/2014 11:41 a.m. bp-159010b0-85b8-468e-a48f-4cb042140331 31/03/2014 11:41 a.m. bp-c7c88a83-e0c6-4ea0-bcba-93ddd2140331 31/03/2014 11:40 a.m. bp-d0ef96f5-3e3b-4eb0-8d76-624332140331 31/03/2014 11:39 a.m. bp-901d2ccd-e01f-48b8-8e5f-dd69f2140331 31/03/2014 11:39 a.m. bp-83f8f58f-e287-44c2-936b-9f9e02140331 31/03/2014 11:39 a.m. bp-e5661c2d-8de2-4ae3-a06c-6464d2140331 31/03/2014 11:39 a.m. bp-63bcf7f1-1058-45fb-beeb-b09a12140331 31/03/2014 11:38 a.m. bp-95f29c60-803d-4736-964e-c7a6b2140331 31/03/2014 11:38 a.m. bp-2cdbf8e7-aeda-405f-b3fd-e554e2140331 31/03/2014 11:38 a.m. bp-aaa225d2-381b-4c66-a749-9c4eb2140331 31/03/2014 11:37 a.m. bp-d93a8d89-b209-406a-8c8a-da9fd2140331 31/03/2014 11:37 a.m. bp-6b182401-4dda-4c9d-b859-9194f2140331 31/03/2014 11:36 a.m. bp-4d0792d4-15ea-4ec4-8cd6-68a752140331 31/03/2014 11:36 a.m. bp-4f75c299-0016-46dc-8e92-cd2f42140331 31/03/2014 11:35 a.m. bp-51ab2a2d-e4a1-4270-833b-b529e2140331 31/03/2014 11:34 a.m. bp-54c91413-41de-4e82-883b-45a4b2140331 31/03/2014 11:33 a.m. bp-53c0c2f8-6c0f-4839-a6bc-8e1572140331 31/03/2014 11:32 a.m. bp-b594e9b9-48fb-43d3-aaf9-0663a2140331 31/03/2014 11:32 a.m. bp-45e095b0-0816-4d6c-a7e8-034e62140331 31/03/2014 11:31 a.m. bp-1f1a7d65-0e2a-4152-a3df-161692140331 31/03/2014 11:30 a.m. bp-5bf22640-0b0b-41ec-b653-e7e2c2140331 31/03/2014 10:05 a.m. bp-494239bd-8631-4842-a51a-d68b52140331 31/03/2014 10:05 a.m. bp-d8dd8064-ef8f-46be-ad10-a11872140331 31/03/2014 10:04 a.m. bp-35b7336f-0d3c-44fe-9829-4054b2140331 31/03/2014 10:04 a.m. bp-d057f301-978c-476b-b941-478192140331 31/03/2014 10:04 a.m.
Flags: needinfo?(anthony.s.hughes)
My SO has sent a profile file Mr. Hughes requested via e-mail. Please let us know if there's anything else we could provide to fix this.
Sorry this took so long. I was unable to reproduce a crash with the profile I received. Is this still a problem for your SO?
Flags: needinfo?(anthony.s.hughes)
Component: Untriaged → Editor
Product: Firefox → Core
Crash Signature: [@ NS_ABORT_OOM(unsigned int) | nsTextEditorState::GetValue(nsAString_internal&, bool)] → [@ NS_ABORT_OOM(unsigned int) | nsTextEditorState::GetValue(nsAString_internal&, bool)] [@ NS_ABORT_OOM | nsTextEditorState::GetValue]
Both crash signatures are 0 in the past week so resolving.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WORKSFORME
Whiteboard: [bugday-20160912]
You need to log in before you can comment on or make changes to this bug.