Closed Bug 994116 Opened 8 years ago Closed 8 years ago
about:support - move Graphics info higher than Modified Prefs
8 years ago
Assignee: nobody → archaeopteryx
Status: NEW → ASSIGNED
Successful Try run: https://tbpl.mozilla.org/?tree=Try&showall=1&rev=77dddf34ced4
Attachment #8404154 - Flags: review?(dtownsend+bugmail)
Attachment #8404154 - Flags: review?(dtownsend+bugmail) → review+
8 years ago
Status: ASSIGNED → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
Target Milestone: --- → mozilla31
I've started a thread in the sumo community forum <https://support.mozilla.org/en-US/forums/contributors/710238>. Once we've got an order of categories for you, I'll post back here and remove the needinfo flag. If the decided order is different than the current one, I'll file a new bug.
Great, thanks -- separate bug is the way to go. I couldn't figure out how to reply on the support page, but I agree with the-edmeister's comments. One thing that's important to note: modified prefs *would* be important to be near the top, *if* the only prefs that showed up were actually important modified prefs. Unfortunately, we use prefs for a lot of things that are not at all important -- e.g. 20 individual prefs *per printer* that you've ever used. Printing is probably the worst offender, but a lot of other systems use prefs to store last-modified times and other bits of info. As it is, basically every user will have something in the "modified preferences" list. So the presence of a modified preference doesn't mean much by itself; someone still has to actually look at the pref names and values. That's why I suggested that it should move to the bottom; it's the only thing on that page that is not a fixed size. There are definitely additional tweaks that could be made to make that page better; for example, the "copy data" buttons really should stand out more and ideally have icons associated with them. There's so much stuff on the page that directing a user to copy the contents and paste it in an email/support request would be (imo) much easier if you could say "press the green button with the clipboard picture" rather than "look for the copy to clipboard button".
After discussing it in the sumo community forum, I think the current order is best. Reason: With no one having an opinion or data regarding if the graphics section is used often enough to put above prefs, I think we should play it safe and put it above prefs.
Tested on Mac OS X 10.9. Before: Firefox 30 has the Graphics information after the Imported Modified Preferences. After: Firefox 31 has the Graphics information before the Imported Modified Preferences. The order of the sections matches the proposal in the Description, in as far as the things I actually have in my Firefox installation.
Works/fixed/resolved Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0 BuildID 20140714151536 [bugday-20140716]
QA Whiteboard: [good first verify][bugday-20140716] → [bugday-20140716]
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