99577 - Bank ( fibi-online) does not allow Mozilla users log in to their account

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Hebrew, defect)

Description

[Shoshannah Forbes]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:0.9.4+) Gecko/20010912
BuildID:    2001091203

When attempting to log in to my bank account using Mozilla, I get thrown back to
the logon screen, and I am unable to get into my account. It works fine with IE6

Reproducible: Always
Steps to Reproduce:
Not sure what to give to someone who doesn't have an account there?

1. try to log in



Actual Results:  Get back to logon page

Expected Results:  Go into the account

I called tech support at 972-3-5134655 and talked to a women called Shlomit. She
said that the minimum reqrierments of the site is IE, and site works with all IE
versions, and partially with Netscape 4.7, and that they have no itention of
making it work with Mozilla since "they don't have any Mozilla users" (well,
since the site does not work with Mozilla, it is not really soprising).
I offered to assist with the technical matters, and asked her to pass on the
reqwest to works with Mozilla.
She gave me a fax number (972-3-5134535) and told me she will forword the fax.
They have an email adddress at [e-mail]

since I am not sure what exacly is blocking Mozilla, I am not sure what to write.
Any good ideas?

Comment 1

[Katsuhiko Momoi]

I am going to confirm this bug though it i sextremely difficult to
ascertain the problem given a very slow connection to this
site from the US. BTW, I think it would be more effective to talk to
financial institutions from Netscape Evangelism team. 

Comment 2

[Shoshannah Forbes]

updated title

Comment 3

[Shoshannah Forbes]

The FIBI opnline banking now works witohut a glitch in gecko browsers.

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg