996160 - [OMTC] Black rectangle appears during animation

Status: RESOLVED WORKSFORME

(Core :: Graphics: Layers, defect)

Description

[Alice0775 White]

Attachment: screenshot

Steps To Reproduce:
1. Enable layers.offmainthreadcomposition.enabled = true and restart
2. Open http://www.mozilla.org/en-US/
3. Mouse hover over 2nd or 3rd image
4. Mouse out and repeat step3

Actual Results:
Black rectangles appears during animation
After finished animation, the black rectangles are disappear

Regression window(m-c)
Good:
https://hg.mozilla.org/mozilla-central/rev/c11bd46b6a2a
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 ID:20140212053408
Bad:
https://hg.mozilla.org/mozilla-central/rev/3b3ac98e0dc1
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 ID:20140212053808
Pushlog:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=c11bd46b6a2a&tochange=3b3ac98e0dc1


Regression window(m-i)
Good:
https://hg.mozilla.org/integration/mozilla-inbound/rev/b95f0e417ba1
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 ID:20140211105317
Bad:
https://hg.mozilla.org/integration/mozilla-inbound/rev/08b4b4b4aef3
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 ID:20140211111317
Pushlog:
http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=b95f0e417ba1&tochange=08b4b4b4aef3

Regressed by: Bug 960783



Graphics
--------

Adapter Description: ATI Radeon HD 4300/4500 Series
Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 512
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x954f
Direct2D Enabled: true
DirectWrite Enabled: true (6.1.7601.18245)
Driver Date: 4-29-2013
Driver Version: 8.970.100.1100
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (ATI Radeon HD 4300/4500 Series Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Comment 1

[Elbart]

I can confirm this, but I got a different range for a GeForce GT 640:

Nightly:
Last good: 2014-01-13
First bad: 2014-01-25

All Nightly builds in-between are crashing when trying the STR.

Then I took a shot in the dark regarding bisecting m-i and luckily came to this range:

Last good revision: b8d91785f387
First bad revision: 1b3735a6c466
Pushlog:
http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=b8d91785f387&tochange=1b3735a6c466

Good:
http://inbound-archive.pub.build.mozilla.org/pub/mozilla.org/firefox/tinderbox-builds/mozilla-inbound-win32/1389556724/firefox-29.0a1.en-US.win32.zip

Bad:
http://inbound-archive.pub.build.mozilla.org/pub/mozilla.org/firefox/tinderbox-builds/mozilla-inbound-win32/1389557383/firefox-29.0a1.en-US.win32.zip


Graphics
--------

Adapter Description: NVIDIA GeForce GT 640
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 2048
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300
Device ID: 0x0fc1
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 6-21-2013
Driver Version: 9.18.13.2049
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 640 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------
gfx.direct3d.last_used_feature_level_idx: 0
layers.offmainthreadcomposition.enabled: true

Comment 2

[Alice0775 White]

(In reply to Elbart from comment #1)
> I can confirm this, but I got a different range for a GeForce GT 640:
> 
> Nightly:
> Last good: 2014-01-13
> First bad: 2014-01-25
> 
> All Nightly builds in-between are crashing when trying the STR.
> 
> Then I took a shot in the dark regarding bisecting m-i and luckily came to
> this range:
> 
> Last good revision: b8d91785f387
> First bad revision: 1b3735a6c466
> Pushlog:
> http://hg.mozilla.org/integration/mozilla-inbound/
> pushloghtml?fromchange=b8d91785f387&tochange=1b3735a6c466
> 
> Good:
> http://inbound-archive.pub.build.mozilla.org/pub/mozilla.org/firefox/
> tinderbox-builds/mozilla-inbound-win32/1389556724/firefox-29.0a1.en-US.win32.
> zip
> 
> Bad:
> http://inbound-archive.pub.build.mozilla.org/pub/mozilla.org/firefox/
> tinderbox-builds/mozilla-inbound-win32/1389557383/firefox-29.0a1.en-US.win32.
> zip
> 
> 
> Graphics
> --------
> 
> Adapter Description: NVIDIA GeForce GT 640
> Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
> Adapter RAM: 2048
> ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100
> Enhanced Contrast: 300
> Device ID: 0x0fc1
> Direct2D Enabled: true
> DirectWrite Enabled: true (6.2.9200.16571)
> Driver Date: 6-21-2013
> Driver Version: 9.18.13.2049
> GPU #2 Active: false
> GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
> Vendor ID: 0x10de
> WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 640 Direct3D9Ex
> vs_3_0 ps_3_0)
> windowLayerManagerRemote: true
> AzureCanvasBackend: direct2d
> AzureContentBackend: direct2d
> AzureFallbackCanvasBackend: cairo
> AzureSkiaAccelerated: 0
> 
> Important Modified Preferences
> ------------------------------
> gfx.direct3d.last_used_feature_level_idx: 0
> layers.offmainthreadcomposition.enabled: true

I cant reproduce in your bad Nightly build.
http://hg.mozilla.org/mozilla-central/rev/9e06d42c2a6a
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 ID:20140125030205

So, your problem seems different with this one.

Please file a new bug if YOU INTEREST.

Comment 3

[Milan Sreckovic [:milan] (needinfo for best results)]

OMTC on Windows never shipped, so this shouldn't be tracked as a regression.

Comment 4

[Elbart]

(In reply to Alice0775 White from comment #2)
> I cant reproduce in your bad Nightly build.
> http://hg.mozilla.org/mozilla-central/rev/9e06d42c2a6a
> Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
> ID:20140125030205
> 
> So, your problem seems different with this one.

It's exactly this problem.

You probably can't reproduce because either the card/driver is too old and/or because you don't have KB2670838 (Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1) installed.

(In reply to Alice0775 White from comment #0)

> DirectWrite Enabled: true (6.1.7601.18245)


(In reply to Elbart from comment #1)

> DirectWrite Enabled: true (6.2.9200.16571)

--------------------

I was able to reproduce this bug with the build mentioned in comment 1 on a IntelHD-GPU:


Important Modified Preferences
------------------------------

gfx.direct3d.last_used_feature_level_idx: 1
layers.offmainthreadcomposition.enabled: true

Graphics
--------

Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
Device ID: 0x0046
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-30-2013
Driver Version: 8.15.10.2993
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Comment 5

[Bas Schouten (:bas.schouten)]

Does this still reproduce on current builds?

Comment 6

[Alice0775 White]

(In reply to Bas Schouten (:bas.schouten) from comment #5)
> Does this still reproduce on current builds?

Still happen.
https://hg.mozilla.org/mozilla-central/rev/2a03b34c8953
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0 ID:20140508030203

Comment 7

[Bas Schouten (:bas.schouten)]

Can you re-confirm hits still happens Alice? Everything seems to work fine for me and I haven't seen any other similar reports?

Comment 8

[Alice0775 White]

It only happens in Firefox31 with OMTC=ON, not happen in Aurora32.0a2 and later.
And OMTC is disabled by default in Firefox31 and Aurora32.0a2.

So, this can be closed as works for me.

Comment 9

[Bas Schouten (:bas.schouten)]

(In reply to Alice0775 White from comment #8)
> It only happens in Firefox31 with OMTC=ON, not happen in Aurora32.0a2 and
> later.
> And OMTC is disabled by default in Firefox31 and Aurora32.0a2.
> 
> So, this can be closed as works for me.

Thanks! In 34 and Aurora33 OMTC is enabled though, does it also not happen there?

Comment 10

[Alice0775 White]

(In reply to Bas Schouten (:bas.schouten) from comment #9)
> (In reply to Alice0775 White from comment #8)
> > It only happens in Firefox31 with OMTC=ON, not happen in Aurora32.0a2 and
> > later.
> > And OMTC is disabled by default in Firefox31 and Aurora32.0a2.
> > 
> > So, this can be closed as works for me.
> 
> Thanks! In 34 and Aurora33 OMTC is enabled though, does it also not happen
> there?

I cannot reproduce the problem in latest Nightly34.0a1 and Aurora33.0a2.

Comment 11

[Stijn de Witt]

This does not 'works for me'. It is still broken.

Check this site:
http://nnattawat.github.io/flip/

Click the first example and see how black boxes appear during animation.

Comment 12

[Alice0775 White]

(In reply to Stijn de Witt from comment #11)
> This does not 'works for me'. It is still broken.
> 
> Check this site:
> http://nnattawat.github.io/flip/
> 
> Click the first example and see how black boxes appear during animation.

Please file a new bug.

Comment 13

[Stijn de Witt]

Also see:
https://bugs.freedesktop.org/show_bug.cgi?id=68410
https://support.mozilla.org/en-US/questions/1022912
https://wordpress.org/support/topic/black-bars-in-firefox
http://greensock.com/forums/topic/8552-power-easing-adds-black-background-for-transparent-pngs/
http://www.kriesi.at/support/topic/black-bars-in-background-of-slider-animation-in-firefox/

Im not saying these are all this issue... Just that a worksforme is a bit unsatisfying when your whole website contains black boxes on Firefox only.... There are many people with problems :(

Comment 14

[Stijn de Witt]

> Please file a new bug.

Why? This bug description matches my problem exactly. What info are you missing?

Comment 15

[Stijn de Witt]

I tried to run Firefox in 'Safe mode' and that seems to fix it??

If you give me instructions on how to produce it, I would be happy to attach a list of extensions / add-ons I have installed.

Comment 16

[Elbart]

First try to reproduce the error in a second, new profile[2].
If you still have the problem, open a new bug with the infos of about:support[1] ("Copy text to clipboard") and URLs of websites which show this behavior.

[1] https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
[2] https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

Comment 17

[Milan Sreckovic [:milan] (needinfo for best results)]

We don't need to open a new bug, there is good information in this one, there was never a patch, there is nothing that would cause confusion if we just use the same bug.

Stijn, if you can reproduce on a clean profile, please attach your graphics section of about:support, and let us know if you are running release (Firefox 39) or another version.

Comment 18

[Stijn de Witt]

Ok I will try your suggestions and let you know how it worked out. Thanks for reopening!

Comment 19

[Stijn de Witt]

BTW, 'about:addons' shows just one add-on being disabled in Safe Mode, `Adobe Acrobat - Create PDF 2.0`.

Comment 20

[Stijn de Witt]

Sorry for being stubborn but the whole creating new profile procedure seemed a bit overkill. Instead I decided to use the 'Refresh Firefox' feature, which worked like a charm.

I can now no longer reproduce the issue.
I'm sorta relieved by that....  :)

I'm not sure how to proceed now though.  :)

Comment 21

[Milan Sreckovic [:milan] (needinfo for best results)]

Thanks, we can probably close it then.  If you find that changing any of the preferences or enabling any add-ons in the future causes this problem to come back, let us know, and we can try and figure out the difference between the two settings.