998436 - [B2G][General] Terra app will not load content on first launch

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Other, defect)

Description

[Brogan Zumwalt [Inactive]]

Attachment: Logcat - v1.4 Buri

Description:
After downloading Terra from Marketplace, app does not load content on first launch. Closing the app from card view then reopening loads content normally.

This issue occurs on Buri Master M-C, Buri 1.4, and Tarako 1.3T.

This issue does NOT occur on Open C Master M-C.

Repro Steps:
1) Updated Buri to BuildID: 20140418000201
2) Connect to a Wifi network and launch Marketplace
3) Search for and download Terra (Terra Networks)
4) Return to homescreen and launch Terra app
5) Wait on app loading screen for over one minute
6) Long press home button and close Terra app
7) Launch Terra app

Actual:
Terra app does not load page content on first launch. Only on second launch is content correctly displayed.

Expected:
Terra app loads page content on first launch.

1.4 Environmental Variables:
Device: Buri v1.4 Mozilla RIL
BuildID: 20140418000201
Gaia: 97b8f9a0a2bd82572422dd84f84016df0e7f56c8
Gecko: e43434b6dd4e
Version: 30.0a2
Firmware Version: v1.2-device.cfg

Notes:
Repro frequency: 3/3, 100%
See attached: Youtube video clip & logcat

Comment 1

[Brogan Zumwalt [Inactive]]

Issue does occur on Buri Master M-C

Master M-C Environmental Variables:
Device: Buri Master M-C Mozilla RIL
BuildID: 20140418040202
Gaia: 375d87bfef8a5d7135f139da8c17f237b990d3f5
Gecko: 7fe3ee0cf8be
Version: 31.0a1
Firmware Version: v1.2-device.cfg


Issue DOES occur on Tarako 1.3T

1.3T Environmental Variables:
Device: Tarako 1.3T
BuildID: 20140418014001
Gaia: f0872318d46781bb59d0a13a2e1fffb115b8ca2b
Gecko: 32bb713e6d0d
Version: 28.1
Firmware Version: sp6821a_gonk4.0_user.pac

Comment 2

[Brogan Zumwalt [Inactive]]

Correction to comment 0, issue not tested on Open C.

Issue does NOT occur on Flame running Master M-C

Environmental Variables:
Device: Flame Master M-C Mozilla RIL
BuildID: 20140418040202
Gaia: 375d87bfef8a5d7135f139da8c17f237b990d3f5
Gecko: 7fe3ee0cf8be
Version: 31.0a1
Firmware Version: FFOS_US_ZTE_OPENCV1.0.0B03

Comment 3

[Brogan Zumwalt [Inactive]]

Youtube video link: http://youtu.be/FhFIuPc7hjM

Comment 4

[Jason Smith [:jsmith]]

Seeing this in the log:

04-18 11:56:59.241: E/GeckoConsole(5847): [JavaScript Error: "TypeError: customCriteriaArray2[1] is undefined" {file: "http://p2.trrsf.com.br/tagmanfe/ShowArea.aspx?key=us.homepage.home.s1&direct=1" line: 1}]

Comment 5

[Jason Smith [:jsmith]]

Does this happen on 1.3 Buri?

Comment 6

[Harvey]

This issue DOES reproduce on the latest 1.3

1.3 Environmental Variables:
Device: Buri 1.3 MOZ
BuildID: 20140418080627
Gaia: 4aae5c8e9ac9a3d7ea7e83172dda6e11169cd677
Gecko: d7eabc43ee13
Version: 28.0
Firmware Version: v1.2-device.cfg

Comment 7

[Jason Smith [:jsmith]]

What about 1.1?

Comment 8

[Harvey]

This issue DOES reproduce on the latest 1.1

1.1 Environmental Variables:
Device: Buri 1.1 MOZ
BuildID: 20140418041206
Gaia: 44a2ddf63373f8e95c784faf4ed4d60081699c61
Gecko: 952236c0493c
Version: 18.0
Firmware Version: v1.2-device.cfg

Comment 9

[Jason Smith [:jsmith]]

Sounds like this is a TE problem.

Lisa - Can you notify the developer about this?

Comment 10

[Sylvestre Ledru [:Sylvestre]]

Closing as we are not working on Firefox OS anymore.