999669 - In Product Redirects are not working for Basque (eu) and non-supported locales

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Software, task, P1)

Description

[Ibai Garcia [:ibai]]

STR:
1- Open Firefox in Basque
2- Click Help (localized)
3- Click Help with Firefox (localized)
4- Lands in https://support.mozilla.org/eu/firefox-help/products/firefox?eu=1&as=u&utm_source=inproduct showing a 404

Expected result:
STR:
1- Open Firefox in Basque
2- Click Help (localized)
3- Click Help with Firefox (localized)
4- Lands in https://support.mozilla.org/eu/products/firefox?eu=1&as=u&utm_source=inproduct

Checking the URL, it seems that the problem is different from language to language:

STR:
1- Open Firefox in Estonian
2- Click Help (localized)
3- Click Help with Firefox (localized)
4- Lands in https://support.mozilla.org/en-US/et/products/firefox?as=u&utm_source=inproduct showing a 404

I think that the ones that we removed in the previous bug are not redirecting properly and perhaps the Basque bug is unrelated.

Comment 1

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Ibai Garcia [:ibai] from comment #0)
> STR:
> 1- Open Firefox in Basque
> 2- Click Help (localized)
> 3- Click Help with Firefox (localized)
> 4- Lands in
> https://support.mozilla.org/eu/firefox-help/products/
> firefox?eu=1&as=u&utm_source=inproduct showing a 404

That should be going to https://support.mozilla.org/eu/products/firefox?eu=1&as=u&utm_source=inproduct

Not sure where that extra "/firefox-help" is coming from.

Comment 2

[Ricky Rosario [:rrosario, :r1cky]]

Grab as P1. Should be 1pt.

Comment 3

[Ricky Rosario [:rrosario, :r1cky]]

Fixing the title. There are two issues. One is basque, which is a special case. The other is all the locales that we don;t support in sumo but have a Firefox build.

Comment 4

[Ricky Rosario [:rrosario, :r1cky]]

Fix for all the removed locales is in a pull request:
https://github.com/mozilla/kitsune/pull/1921

Comment 5

[Ricky Rosario [:rrosario, :r1cky]]

(In reply to Ricky Rosario [:rrosario, :r1cky] from comment #4)
> Fix for all the removed locales is in a pull request:
> https://github.com/mozilla/kitsune/pull/1921

And it now has a fix for Basque, the awesomest language in the World. OR something.

Comment 6

[Ricky Rosario [:rrosario, :r1cky]]

Landed in master:
https://github.com/mozilla/kitsune/compare/7944f521188f...4e3fd2c83954

Comment 7

[Ricky Rosario [:rrosario, :r1cky]]

Deployed to prod.