Closed
Bug 130083
Opened 22 years ago
Closed 18 years ago
unable to print on Win 98/ME with default spool setting
Categories
(Core :: Printing: Output, defect, P3)
Tracking
()
RESOLVED
WORKSFORME
Future
People
(Reporter: sujay, Assigned: smontagu)
References
Details
(Keywords: relnote)
using 3/11 trunk build on Win 98/ME 1) launch netscape 2) print any web page unable to print workaround = go into printer properties, choose details tab, choose spool settings, choose print directly to printer. then it works.
nominating... random users are experiencing this...
Keywords: nsbeta1
Comment 2•22 years ago
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I dont think this should be a nsbeta1.. there is a work around.. its not a very common thing to happen.. and it could take a long while to find.. since its very hard to reproduce. I have never been able to reproduce this problem.
*** Bug 86989 has been marked as a duplicate of this bug. ***
Comment 4•22 years ago
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nsbeta1-. Hard to reproduce, only affects 98/ME when spooling is turned on (local spooling) which is not normally the default.
Comment 5•22 years ago
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Hard to reproduce? I have been experiencing this error consistently with my Lexmark printer, and spooling IS turned on by default (with Lexmarks at least). This bug also makes the whole computer unstable. Turning it off allowed Mozilla to print (sans Lexmark control panel), but it totally ignored my printing preferences (In Print...|Properties). This bug would make it impossible for the average Lexmark user to print, so I hope this will get fixed before 1.0. It is a real nuisance, to me at least. BTW, I am running Windows 98 SE with 1.0 beta 2. I have printed before with this exact setup, so it is something that broke around a month ago.
renominating...Kevin, it seems like this is easy to reproduce if you have this configuration.
Comment 7•22 years ago
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sujay: There have been alot of printing changes and fixes put onto both the trunk and 1.0 branch over the last few weeks. Is this bug still a happening on the branch? Don can not reproduce.
Comment 8•22 years ago
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The workaround does NOT work on my system with mozilla 1.1 Beta. The problem is intermitant and appears to be related to page size/complexity. Also and more important in some ways, if the printer is shared on a network than win98SE will NOT allow you to turn off the spooling!
Comment 9•22 years ago
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I never seen this bug before with an hp1100 ptr from .97 thru 1.1B, replaced 1100 ptr with am hp1200 30 days ago and still fine. On 9-1-02 installed 1.1 rel and have had this darn locking spool prob since. My ptr has always been shared and cannot be set for direct print. If I unshare then direct then reshare it goes back to spool and gray direct box. I have to close Moz and then it prints. Big problem if I have several tabs open...
Comment 10•22 years ago
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I have had this same problem since 1.1A on *Windows 2000* with a local (and not shared) printer (HP v40xi, w/USB). I am now using 1.1, and the problem persists. It is not intermittent. Can't print from Browser or MailNews. The workaround does work, but it is very inconvenient.
Comment 11•22 years ago
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I confirm this spooling problem with win98 + HP Deskjet 710C Motzilla 1.1a
Comment 13•22 years ago
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This is not an intermittent bug. I am entirely unable to print on any of the network printers (only network printers are available) regardless of the spool settings. Mozilla 1.2beta on Win98 connected to HP Laserjets using JetDirect administration. Source (web page or e-mail message text) does not matter -- "the printer cannot be found" comes up as soon as "Print..." is selected. VERY annoying.
Comment 14•22 years ago
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Just wondering.... The previous comment (#13) is consistent with this bug being same as or very similar to bug #181213, which I reported. To reiterate, the workaround does NOT work, and I can't print anything from the browser (applies to past several releases). Unfortunately, this makes browser almost useless. There is nothing special about my system or setup, as far as I can tell. Please let me know if I can provide any more info that might help you fix this bug.
Comment 16•21 years ago
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Problem still persisting with 1.3b on Windows 98. Cannot print anything at all (this is sufficient reason to abandon Mozilla altogether -- please commit to resolution for 1.3 final release). Behavior as described above in #13. PURPORTED WORKAROUND DOES *NOT* WORK.
Comment 17•21 years ago
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*** Bug 167760 has been marked as a duplicate of this bug. ***
Comment 18•21 years ago
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please forgive: newbie - not a programmer - good heuristic observer/analyst problem may have specific content trigger and/or be related to pagination - tried to print http://kenradio.com/reports/may30-03.htm - browser appeared to lock up requiring forced End - re-started Moz 1.2.1 (Gecko/20021130 - let me know if I'm not giving right info) on Win98 SE + patches (4.10.2222 A) - tried printing again; same page; should be about 3 printed pages - apparent stall of some kind; spooler showed staus Printing 0 of 139 pages !!! - Moz, spooler and printer driver Not Responding - re-booted === Since that time any attempt to print a web page from Moz resulting in >1 printed page yields simlar results (single page prints OK: spooler status=Printing but no output forever; spooler Not Responding, blocks Moz; printer driver starts and stops but never prints anything NO printing trouble with any other applications. That's it; first post; flame away.
Comment 19•21 years ago
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I have also been experiencing this error consistently with my Lexmark printer in Windows 98 SE, and the spooling is turned on by default. This bug also makes my printer unusable so I have to reboot. I tried this workaround = go into printer properties, choose details tab, choose spool settings, choose print directly to printer. The printer doesn't work at all with this setting. I have to highlight whatever I want printed and print selection. This works for me.
Comment 20•20 years ago
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Additional notes on XP: I have the same problem on my Windows XP Pro system when printing to an HP LaserJet 4050N. I was able to fix the problem by turning off spooling as the bug report suggested, though due to UI changes I had to do it like this: Control Panel > Printers and Faxes > HP LaserJet 4050N > Properties > Advanced > Print Directly to Printer [check this]
Comment 21•18 years ago
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hasn't this gone away?
Comment 22•18 years ago
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I haven't seen it for years. And I still use various versions of mozilla.org browsers on Win9x. Marking WORKSFORME.
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → WORKSFORME
Comment 23•16 years ago
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I have the same problem on Win XP SP3 with Seamonkey 1.1.11 and previous versions. It doesn't seem to depend on the printers which are installed on the machine.
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