214190 - Browser fails to start after splash screen.

Status: VERIFIED FIXED

(SeaMonkey :: General, defect)

Description

[Jason Bassford]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b) Gecko/20030725
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b) Gecko/20030725

With the 7/28-04 build, when running Mozilla all I get is the splash screen
coming up, going away, and then nothing.  The process remains and must be killed
manually.  This makes it impossible to start the browser.

Reproducible: Always

Steps to Reproduce:

Comment 1

[Jason Bassford]

-> Windows 2000 since reports on MozillaZine indicate this happens under both
2000 and XP.

Comment 2

[Jason Bassford]

> The process remains and must be killed manually.

I take that back.  It disappears on its own after about 30 seconds.  (I just
didn't wait long enough.)

Also, the feedback agent does pop up when this happens.  (I sent in a report,
and have also saved the data in case anybody thinks I should attach it here.)

Adding appropriate keywords.

Comment 3

[Hermann Schwab]

TB22268418Q on Win98, installed from todays mozilla-win32-installer-sea.exe

Comment 4

[Boris Zbarsky [:bzbarsky]]

See recent comments in bug 208030; chances are, you're seeing that crash.

Comment 5

[james davis]

Ditto - up to the 26th's build on win2k.
I'm running on todays build (072304) but only after three clean installs and NO
other outside theme (using Modern).

Comment 6

[Jason Bassford]

> I'm running on todays build (072304)

Was that a typo?  As of this comment, today's build is 072804...

Comment 7

[james davis]

there I go again, typing under the influence of cold meds...
The correct "today" is 072804. Still testing releases back to the 23rd so far.

Comment 8

[james davis]

Update- after reinstalling several times, 072804 crashes every time (it doesn't
matter what theme). The last release I get to work (not crash) is 072304
(Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5b) Gecko/2003072304)

Comment 9

[Jason Bassford]

> The last release I get to work (not crash) is 072304

Strange.  Everything from 072304 to 072704 worked for me.  It was only the build
on the 28th that caused me any grief.  (Then again, you're using NT rather than
XP.)  If we have different regression dates for different OSs then things are
really messed up...

Comment 10

[Hermann Schwab]

For regression testing I installed builds from 20030723 till todays build, and
with the older ones I got error messages popping up that a folder wasn´t
available, or a similar wording. I didn´t look at it, I assumed that this was a
message from windows explorer who didn´t like that mozilla uninstaller took away
its folders.

Jason, I couldn't answer your mail, because you sent me:
SMTP error from remote mailer after RCPT TO:<[e-mail]>:
    host virgil.dante.com [216.221.82.6]: 550
<mailout06.sul.t-online.com[194.25.134.19]>:
    Client host rejected: No more SPAM will be accepted from your site.

So I'll give the answer here:
How to get the Talkback-ID:
Wait till the talkback record is sent, then start talkback.exe in the
Mozilla/Components directory, if you are on windows. You'll see the Talkback IDs
that have been sent with this browser, and the messages, which couldn´t be
delivered. You can try to sent them then.

Comment 11

[Jason Bassford]

> No more SPAM 

Doh!  My apologies (it's fixed now), and thanks for the note about talkback.

I doubt that the missing folder issue is the reason for the symptoms of this bug
but I could be wrong.

Comment 12

[Brendan Eich [:brendan]]

Different symptom from bug 214178, but same cause.  The checkin earlier today to
js/src/jsscript.c should have relieved the symptom here.  If someone can confirm
that this bug is gone with the respun builds, please close.  I didn't want to
dup this against 214178.  Probably best to close it, after confirming it was
fixed by today's checkin.

/be

Comment 13

[Hermann Schwab]

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.5b) Gecko/20030728
BuildID 2003072813 mozilla-win32-installer-sea.exe installed fine.

Comment 14

[Jason Bassford]

Confirming that it works now.  (Fixed by fix for bug 214178.)