Closed Bug 275888 Opened 20 years ago Closed 20 years ago

Mail print/print preview ignores encoding (charset) override

Categories

(MailNews Core :: Internationalization, defect)

Product:
MailNews Core
Component:
Internationalization
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 84948

People

(Reporter: e.fesl, Assigned: jshin1987)

Details

(Keywords: intl)

Attachments

(1 file)

mozilla mailbox with a thai message with two conflicting charset declarations
4.72 KB, message/rfc822
Details 
Sorry, I posted this already in the support Forum for Thunderbird, but so far no
answer from anyone.

Post:

"When printing from Thunderbird I do not get Thai characters, neither on the
preview for the printing nor on the paper.

I changed the encoding in the preview-window to Thai, but when I open the email
in own window it is back to something nowone can read. If I change the encoding
in the open email to Thai, and than click print, nothing is happening. Also show
preview for print does not show the preview window in the open email

What to do?"

If it helps anything, I can forward a mail in Thai language to you for testing.

Bye and lots of thanks for the help in advance.

Ernst
I heard now from other users, that they are able to print Thai characters with
Thunderbird.

So far I could not find out, what OS they are using.

Here the details of mine.

Windows XP Home Edition (German Version) with SP 2
(In reply to comment #0)
> If it helps anything, I can forward a mail in Thai language to you for testing.

Yes, that would help :)
> Windows XP Home Edition (**German** Version) with SP 2

Have you enabled complex script support? In non-South/non-Southeast Asian
Windows 2k/XP, that feature is disabled by default and you have to turn it on
explicitly. Not sitting in front of Windowx XP, I can't tell you how to do that.
This may not be the cause of the problem, but we'd better be on the same page
before blaming TB.
Keywords: intl
(In reply to comment #3)
> Have you enabled complex script support? In non-South/non-Southeast Asian
> Windows 2k/XP, that feature is disabled by default and you have to turn it on
> explicitly. Not sitting in front of Windowx XP, I can't tell you how to do that.

Control Panel | Regional and Language Options

In the Languages tab, click "Install files for complex script and right-to-left
languages (including Thai)". 

After doing that you may have to go back to font preferences in Thunderbird and
reset the fonts for Thai.
How to reset the fonts for Thai after installing files for complex script....


What Fonts to choose? Tried allready a few, but same same result. No printing in
Thai possible.

WFM on Mozilla trunk on Win2k. I don't think TB behaves any differently. I sent
myself two emails in TIS 620 and UTF-8 (the former in text/plain and the latter
in text/html). Both just got printed fine. Print preview also works fine. 

Can you forward your Thai message to me? Still better, can you attach it here
(after editing out some private stuff if there's any)?  If it's
TIS620/Windows874 or UTF-8 and labeled as such, you don't have to tinker with
the encoding. The fact that you had to may have to do with your problem. 



This is what Ernst sent me. Its MIME  header declare that it's in Windows-1252
(
text/html), but in the message body, there's a meta tag that reads 

<META HTTP-EQUIV="Content-Type" CONTENT="text/html;charset=windows-874"><html>
<div style='background-color:'><P><BR><BR></P>'

It's indeed in Windows-874 (a superset of TIS620)

I'm back on Linux (I was on Win2k) so that I haven't tested it on Windows, but
p
rint preview of standard-compliant Thai messages (I sent myself) works fine.
How
ever, Ernst's message does have a trouble. 'View|Encoding' override doesn't
have any effect 
when printing or previewing-print. So in print/print-preview, the message is
treated as 'Windows-1252'. Probably, this is a dupe of another bug.
Assignee: mscott → jshin
Status: UNCONFIRMED → NEW
Component: General → MailNews: Internationalization
Ever confirmed: true
OS: Windows XP → All
Product: Thunderbird → Core
Hardware: PC → All
Summary: No Thai Characters, when Printing with Thunderbird → Mail print/print preview ignores encoding (charset) override
Version: unspecified → Trunk
As expected, there are at least two bugs filed on the issue. 


*** This bug has been marked as a duplicate of 84948 ***
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Product: Core → MailNews Core
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