Bugzilla

I should have added a few more details on this experiment so anyone curious would have a better understanding of all the reasons we are doing this study and related ones, namely https://bugzilla.mozilla.org/show_bug.cgi?id=1524390 and https://bugzilla.mozilla.org/show_bug.cgi?id=1528321 .

First, one goal is to increase sync and Firefox account usage. We believe sync is an under-utilized feature of Firefox browsers (both desktop and mobile) and we have evidence that there is a significant population of multi-device Firefox users that nevertheless don't use sync. We believe this may be partly due to the fact that sync functionality is not visible to users in the top level of the Firefox interface. We also have survey data showing that awareness, knowledge and understanding of sync is low. 

Second, we believe that making sync more visible will improve the experience of existing sync users. Because the top-level interface does not change dependent on whether a user is connected to sync, its likely that many users falsely believe that they are signed into sync when they actually aren't, and vice-versa.

I should have added a few more details on this experiment so anyone curious would have a better understanding of all the reasons we are doing this study and related ones, namely Bug 1524390 and and Bug 1528321 .

First, one goal is to increase sync and Firefox account usage. We believe sync is an under-utilized feature of Firefox browsers (both desktop and mobile) and we have evidence that there is a significant population of multi-device Firefox users that nevertheless don't use sync. We believe this may be partly due to the fact that sync functionality is not visible to users in the top level of the Firefox interface. We also have survey data showing that awareness, knowledge and understanding of sync is low. 

Second, we believe that making sync more visible will improve the experience of existing sync users. Because the top-level interface does not change dependent on whether a user is connected to sync, its likely that many users falsely believe that they are signed into sync when they actually aren't, and vice-versa.