Closed
Bug 1019961
Opened 8 years ago
Closed 8 years ago
[B2G][Tarako][Connect A2]Indefinite wait period following registration
Categories
(Firefox OS Graveyard :: General, defect)
Tracking
(b2g-v1.3 unaffected, b2g-v1.3T affected, b2g-v1.4 affected)
RESOLVED
DUPLICATE
of bug 1005828
Tracking | Status | |
---|---|---|
b2g-v1.3 | --- | unaffected |
b2g-v1.3T | --- | affected |
b2g-v1.4 | --- | affected |
People
(Reporter: mclemmons, Unassigned)
References
()
Details
(Whiteboard: [tarako-exploratory])
Attachments
(2 files)
User downloads and installs Connect A2 from Marketplace and launches App. When user completes the registration, a wait message occurs indefinitely until user tries the same procedure on a second device. Then the Wait message turns into an incomplete 'failure' error message. Prerequisites: 1. Download and install Connect A2 from Marketplace Repro Steps: 1) Update a Tarako to BuildID: 20140603014004 2) Tap Connect A2 and agree to Terms of Use 3) Fill in nickname, Country, phone number and select WhatsappNet and Register 4) Observe behavior on primary device Actual: Indefinite wait period. Workaround is to try same Repro Steps 1-3 above on a second device to cause the primary device to display an error message of “failure” Expected: Connection with list of Contacts shown – Buri 1.3 was near immediate. Notes: Video from 1:30 mark to the 5:05 mark shows wait period example. 5:06 to the end shows failure message after introducing second device performing STR. Logcat is for a near 20 minute example. Firewatch is for a near 20 minute example. Repro frequency: (5/5, 100%) See attached: video = https://www.youtube.com/watch?v=_qom5B_uL3w, logcat, firewatch 1.3T Environmental Variables: Device: Tarako 1.3T BuildID: 20140603014004 Gaia: fbead7b3bafb865fbbf269c6cd53ac1866f64f27 Gecko: dbdc98109fef Version: 28.1 Firmware Version: sp6821a-gonk-4.0-5-12 User Agent: Mozilla/5.0 (Mobile; rv:28.1) Gecko/28.1 Firefox/28.1
Reporter | ||
Comment 1•8 years ago
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Reporter | ||
Comment 2•8 years ago
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This issue does not reproduce on 1.3 Buri following the STR from Comment 0. There was nearly no wait period and contacts appeared. 1.3 Environmental Variables: Device: Buri 1.3 MOZ BuildID: 20140529024024 Gaia: 5bd226b03a2d63dfe9df204f7c0afb9984e8fd42 Gecko: 42ef074f380f Version: 28.0 Firmware Version: v1.2-device.cfg User Agent: Mozilla/5.0 (Mobile; rv:28.0) Gecko/28.0 Firefox/28.0
Reporter | ||
Comment 3•8 years ago
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This issue does reproduce on 1.4 Flame following STR from Comment 0. Indefinite wait period occurred following registration and contacts did not appear after a 2 minute wait. 1.4F Environmental Variables: Device: Flame 1.4F BuildID: 20140529000204 Gaia: 7bc1c15c67661a0b8e35f18f15a9d03d1d2cfcd5 Gecko: 2181cac4d0fc Version: 30.0 Firmware Version: v10G-2 User Agent: Mozilla/5.0 (Mobile; rv:30.0) Gecko/30.0 Firefox/30.0
Updated•8 years ago
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Component: Mobile → Preinstalled B2G Apps
Comment 4•8 years ago
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The video included here is too long. What we really need to see a video of the bug here specifically that is shorter & another video that shows that bug not reproducing on 1.3.
Component: Preinstalled B2G Apps → General
Product: Tech Evangelism → Firefox OS
Start of waiting period : http://youtu.be/_qom5B_uL3w?t=1m34s Failure message : http://youtu.be/_qom5B_uL3w?t=4m55s looking at the video it takes about 3 minutes and 21 seconds to show a failure from ConnectA2. Looking at today's build; 1.3 Buri took less than one second to read in the contact within connecta2 ( V -> new chat -> refresh ) Tarako is not able to. I think there might might be an issue with how ConnectA2 is trying to get the contacts on Tarako versus how it's trying to get it on Buri. Julien, is there any difference in getting contacts in 1.3T than on 1.3? Otherwise this may be a ConnectA2 issue... is there any way of getting that information in logcat?
Flags: needinfo?(felash)
Keywords: qawanted
Previous testing comment's build environments: Gaia e073132c427e85f15408c5d9a9c700b20ee12b8b Gecko https://hg.mozilla.org/releases/mozilla-b2g28_v1_3t/rev/d78bccbc2a24 BuildID 20140613014003 Version 28.1 ro.build.version.incremental=eng.cltbld.20140613.133443 ro.build.date=Fri Jun 13 13:34:53 EDT 2014 Tarako Gaia 8d6bd6c484557c5322bf14798a4273d2a8f4300f Gecko https://hg.mozilla.org/releases/mozilla-b2g28_v1_3/rev/d0c6d2ebfe65 BuildID 20140613024000 Version 28.0 ro.build.version.incremental=eng.tclxa.20131223.163538 ro.build.date=Mon Dec 23 16:36:04 CST 2013 Buri
Nom'ing as 1.3T? because it could be an issue on our end...
blocking-b2g: --- → 1.3T?
Flags: needinfo?(james.zhang)
Comment 8•8 years ago
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I think it's connectA2 issue, let's track the bug 1005828 and ask owner to fix it and provide new version.
Depends on: 1005828
Flags: needinfo?(james.zhang) → needinfo?(yang.zhao)
(In reply to James Zhang (Spreadtrum) from comment #8) > I think it's connectA2 issue, let's track the bug 1005828 and ask owner to > fix it and provide new version. Hello, First issue: 'wait message occurs indefinitely'. Could you please specify the waiting message? "Waiting for network" or "loading..."? Second issue: 'failure' is not an issue. This error is thrown when you use the same telephone number to register. You should uninstall ConnectA2 before to use the same telephone number for registration. (Maybe it is necessary a better error description, we include this as P4 in our bug list). Juanma
Flags: needinfo?(nhirata.bugzilla)
Comment 10•8 years ago
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(In reply to Naoki Hirata :nhirata (please use needinfo instead of cc) from comment #5) > Julien, is there any difference in getting contacts in 1.3T than on 1.3? > Otherwise this may be a ConnectA2 issue... is there any way of getting that > information in logcat? No, there shouldn't be any difference. Where is the related code in ConnectA2? I can have a look.
Flags: needinfo?(felash)
Comment 11•8 years ago
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(In reply to Julien Wajsberg [:julienw] from comment #10) > (In reply to Naoki Hirata :nhirata (please use needinfo instead of cc) from > comment #5) > > > Julien, is there any difference in getting contacts in 1.3T than on 1.3? > > Otherwise this may be a ConnectA2 issue... is there any way of getting that > > information in logcat? > > No, there shouldn't be any difference. > > Where is the related code in ConnectA2? I can have a look. First issue (wait) was due to OOM. We have implemented a lazy load process to avoid this OOM in ConnectA2 v16. ConnectA2 v16 --> https://bugzilla.mozilla.org/attachment.cgi?id=8440468 Juanma
Ah ok. Sorry, julien; thanks for the information. Based on what James and Juanma stated, I will mark this as a dup of bug 1005828 since we're tracking that bug.
Status: NEW → RESOLVED
Closed: 8 years ago
Flags: needinfo?(nhirata.bugzilla)
Resolution: --- → DUPLICATE
Duplicate of bug: 1005828
Updated•8 years ago
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blocking-b2g: 1.3T? → ---
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Description
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