1025904 - Win64 crash in nvwgf2umx.dll@0xa4e4e

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect)

Description

[Tracy Walker [:tracy]]

This bug was filed from the Socorro interface and is 
report bp-a63041fb-903c-4e31-9b62-a28032140611.
=============================================================

Combined signatures put this crash at #9 on the Nightly volume topcrash list.  It appears in crash stats regularly beginning since 2014060803. Which is pre-merge to Aurora. The crash has been reported on Fx 33.a1 and Fx32.a1. 

nvwgf2umx.dll is NVidia. It is almost exclusively on Win 8.1 with amd64 4 or 8 cores

Comment 1

[Benjamin Smedberg]

dmajor can you look for a better stack?

Comment 2

[(Away)]

There's too much nvidia and d3d gunk on the stack to get a meaningful backtrace.

Module version correlations point to with driver version 9.18.13.3788, built on May 20. It's also highly correlated with switchable graphics.

This may be subject to small dataset skew on nightly; I'm seeing a number of duplicate reports from the same machines. Let's keep an eye out to see whether it persists as a topcrash.

Comment 3

[Benjamin Kerensa [:bkerensa]]

Kairo,

What is your thought on tracking this for 33?

Comment 4

[Robert Kaiser]

It started happening in 32 Nightly and is continuing in 33 Nightly but has not happened on 32 Aurora so far, at least with the original signature, probably because this happens on 64bit, which we only produce on Nightly but do not fully support anyhow. Also, this is a crash in the NVidia driver and not in our code.

Given that it's a Win64 crash, I think we should not track as we do not officially support that architecture at this point.

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

Bug 1082146, which I filed, could, in fact, be a duplicate of this, no?  (Also 64-bit Windows 7, also Nvidia drivers/card.)

Comment 6

[(Away)]

Probably not a duplicate given the different signatures. It wouldn't be particularly surprising if there were more than one nvidia driver crash out there.

Comment 7

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

I'm marking this bug as WORKSFORME as bug crashlog signature didn't appear from a long time (over half year).