Closed Bug 1030289 Opened 6 years ago Closed 6 years ago

Being Prompted to run "Google Talk" Plugin

Categories

(Firefox Graveyard :: Plugin Click-To-Activate Whitelist, defect)

30 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: nrbelex, Assigned: benjamin)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 (Beta/Release)
Build ID: 20140605174243

Steps to reproduce:

Updated to FF30. Go to Gmail, Google+, etc.


Actual results:

After the most recent update, I've been prompted to "Allow mail.google.com to run 'Google Talk'?" on Gmail and similar websites. 

When I attempt to place a call/Hangout, I have to allow both the Google Talk and the Google Talk Video Renderer Plugins to run.


Expected results:

These plugins should be whitelisted and there should be no prompt requesting permission. 

While I can "Allow and Remember," I have no doubt these steps are a bit too complicated for most users, so video chatting will be tough with anyone that isn't comfortable enabling plugins.
Assignee: nobody → benjamin
Component: Untriaged → Plugin Click-To-Activate Whitelist
Google did not apply to the whitelist, and since these plugins work correctly with the prompted UI we don't plan on making any changes for this.
Status: UNCONFIRMED → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
(In reply to Benjamin Smedberg  [:bsmedberg] from comment #1)
> Google did not apply to the whitelist, and since these plugins work
> correctly with the prompted UI we don't plan on making any changes for this.

Is there any way to reach out to Google to prod them to apply? This change puts a confusing message at the top of the page for *all Gmail users on Firefox* and will surely make video chatting much more difficult for casual and inexperienced users.
At this point we believe the experience is as desired: users can either choose to use the Google plugin, if they use chat, or they can permanently remove the notification by clicking on the X.
I understand the rationale for requesting permission on plugins but the fact is that Gmail is one of the biggest websites in the world and this makes using it in Firefox really painful.

Daily I have to enable this plugin with 8 clicks or so, across multiple windows please reconsider a way to permanently whitelist this plugin.
(In reply to Mark Brown from comment #4)
> Daily I have to enable this plugin with 8 clicks or so, across multiple
> windows please reconsider a way to permanently whitelist this plugin.

If you choose "Allow and remember", you don't need to re-activate the plugin on that site.
Or are you saying that the remembering doesn't work properly?
@Georg, yes that's right. "Allow and remember" doesn't seem to remember for me.

I've only just now found the "Always activate" option under Tools > Addons > Plugins and set it there.
I believe the prompts should have toggled this setting but it hasn't for me in the past.

Thanks!
Ah, thank you.
"Always activate" in the addon manager is different, it always activates the plugin on all sites.
"Allow and remember" activates the plugin only on the site you're on.

Can you please file a separate bug for the issue you see with details on what you're doing?
If "Allow and remember" doesn't work correctly, please file a bug for that specifically and NEEDINFO me. It is supposed to semi-permanently allow the plugin on the toplevel site.

"Always Activate" in the addon manager has a different effect, which is to permanently allow the plugin on *all* sites, which is typically not desired.
I can confirm that "Allow and remember" fails to "remember".  Did another bug get created for that issue?  I'm not seeing one.  Thanks.
I haven't seen any - please open one with some more details. Thanks.
"Our biggest competitor won't apply to make an improvement to our product, so we won't"

I'm sure there's more to it, but that's how it comes across reading this ticket.
(In reply to Georg Fritzsche [:gfritzsche] from comment #10)
> I haven't seen any - please open one with some more details. Thanks.

We are seeing them everyday, every time a Gmail is loaded in a tab. 

It appears like this: http://i.imgur.com/mTqvcoz.jpg

It's a bug it seems.
Flags: needinfo?(benjamin)
I've been seeing the same thing - I'm prompted to allow the plugin every time I open gmail. I do go for the allow and remember option, but it has no effect.
I am hitting "allow and remember", and it still prompts me every time I go to Hangouts, Gmail, or any other Google site - every time.
Product: Firefox → Firefox Graveyard
(In reply to Benjamin Smedberg  [:bsmedberg] from comment #8)
> If "Allow and remember" doesn't work correctly, please file a bug for that
> specifically and NEEDINFO me. It is supposed to semi-permanently allow the
> plugin on the toplevel site.

Further discussion at https://bugzilla.mozilla.org/show_bug.cgi?id=1072406.
Flags: needinfo?(benjamin)
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